19 of 19 Customer-Centricity Jobs in Leeds

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

in which they can deposit and wager. evoke is working in highly regulated markets and as part of your job, you will be in charge of a customer centric onboarding flow, meeting all regulatory needs to allow our customers to play safely. In this role you will take full ownership of the product development lifecycle, from More ❯

we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental More ❯

responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer … that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in More ❯

expectations. Desirable Skills & Experience: Consultancy Background: Prior experience working in a consultancy role, demonstrating an understanding of client engagement models and solution delivery within a consulting framework. Customer-Centric Approach: A deep-seated commitment to understanding and meeting customer needs, with a proven ability to manage expectations and provide exceptional service. Dynamic Adaptability More ❯

management tools. Desirable Experience working with technology clients and a good understanding of technology products and solutions. Knowledge of sales techniques and methodologies. Strong networking abilities. A customer-centric approach to sales. Commitment to continuous learning and professional development. Benefits Life assurance 20 days annual leave + 8 bank holidays Buy and sell holiday Now pension More ❯

third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure More ❯

customers. • Microsoft Power Platform Certifications (PL-100, PL-400) o Understanding the Power Platform (Power Apps, Power Automate, Power BI) is essential for customizing D365 and creating customer-centric solutions. o Being able to use these tools means that the manager can help the team create automation to help with customer success. • Microsoft More ❯

items to ensure that the value proposition is well understood. Who We’re Looking For: Personal Attributes: We’re looking for a candidate that is commercially aware, customer-centric, driven, decisive and technically astute. Essential Criteria Experience: 3+ years of experience in product management in B2B SaaS or Enterprise Software. A proven track record of launching More ❯

software development to ensure performance and fault tolerance. Seek opportunities to mentor and support junior engineers in their professional development. Collaborate with cross-functional teams to deliver customer-centric products that are easy to use and customers love. What You Will Need: 4+ years of development experience with micro-service architectures (Java, Spring, Kafka, AWS, RabbitMQ More ❯

and when necessary to support the acquisition of new data into UKHSA. The role will require you to liaise with internal and external stakeholders to deliver a customer-centric service, while working within data protection laws and ICO best practice. You will manage a portfolio of data application requests, preparing and maintaining documentation and under supervision More ❯

Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication More ❯

team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and streamlining our Member journey through customer-centric product development. How MEDD work We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate More ❯

and work closely with development teams to ensure timely delivery. Drive product performance by defining success metrics and monitoring product usage to identify areas for improvement. Champion customer-centric product design and ensure the usability and quality of the product. Facilitate cross-functional communication to ensure product goals are understood and met across all teams. Support More ❯

Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication More ❯

business partners across 75+ countries, with a presence in 12 global offices. Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay More ❯

with engineering to build data products for our internal business teams, to drive insight to support decision making. Supporting delivery functions and helping manage backlogs to build customer-centric technology products. Work closely with counterparts in design, business analysis and software engineering to define solutions. What you'll have: You'll be experienced in working closely More ❯

including delivery performance, margin management, and team cohesion. While you do not hold formal line management within the squad, you are responsible for building a high-performing, customer-centric team structure. You are accountable for maintaining profitability within the squad's delivery budget and will work in collaboration with the Account Director, squad members, and Leadership More ❯