12 of 12 Customer Experience Jobs in Crawley

education, facility and property management, manufacturing, local and central government. About the Role This is a new role at Once For All, focused on Customer Education and Enablement. As our product portfolio continues to grow, we need someone who can design and deliver a scalable, high-quality customer … Salary offered: £35,000 to £38,000** Responsibilities Develop and manage self-service knowledge bases for UK customers, working closely with Verifications, Marketing, Product, CX, and CS teams to support both Buyers and Suppliers. Ensure knowledge base content is easily accessible within the platform (e.g., Intercom etc.) and kept accurate ...

sales lifecycle, supporting Business Development Executives to excel through coaching, capability building, and disciplined execution. You will champion data-driven decision-making, innovation and customer-centric solution selling to achieve ambitious revenue goals. In This Role, You Will People Leadership & Line Management Directly lead, coach, and support a team … monitoring morale and proactively addressing issues. Operational & Sales Excellence Oversee and support the full sales lifecycle, ensuring consistent execution of solution-selling methodologies and customer-centric approaches. Drive pipeline discipline by monitoring, validating, and coaching reps on pipeline accuracy, stage progression, and forecasting. Prepare accurate revenue forecasts and weekly ...

push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely … with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers ...

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely with … business, fostering understanding and alignment Accountability for for the delivery and product quality in your team What You Bring To The Role Proven experience in building and scaling voice-based products, with a strong understanding of technologies such as speech-to-text, text-to-speech, and speech-to-speech ...

Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local … integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations — if our services go down, Wise goes down. How We Work We work in an agile fashion, with ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company's practice leaders/principals Work cross functionally with other departments to improve and enhance the customer experience for all customers Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

exploratory data analysis to identify trends, patterns, and relationships in large datasets. Develop predictive models and machine learning algorithms to optimise business processes, improve customer experience, and drive revenue growth. Collaborate with stakeholders to define project objectives, requirements, and success criteria. Clean, transform, and preprocess data to ensure … hats across R&D, Product, Software Engineering, and data engineering. If that sounds like you, then we'll also need you to have: Proven experience as a Data Scientist, developing and implementing machine learning models and strategies. Proficient in programming languages such as Python or similar tools for data ...

cases, and guide delivery through to adoption and measurable outcomes. The focus is on what GenAI can do for the business: improving efficiency, enhancing customer experience, enabling faster decision‐making and opening up entirely new opportunities for growth. The role leads the end‐to‐end lifecycle of GenAI … culture that embraces experimentation, responsible innovation and continuous learning—ensuring that GenAI delivers real benefits for customers, colleagues and the business Skills and experience we're looking for Deep expertise in artificial intelligence, with a strong focus on generative AI technologies and their application across insurance operations. Strong knowledge ...

company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting … code for our Grid Insights platforms Be committed to product quality Take an active part in improving our processes and general architecture Participate in customer project delivery activities Participate actively in developing a state-of-the-art software engineering culture What you'll need Master's or Bachelor ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking technologies. … smoothly, resolving incidents efficiently, and ensuring they get the best out of their IT investments. Your work will cover: On-site support visits to customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer ...

tech. We're seeking an Account Executive to drive Automat-it business growth in the UK&I start-up accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from London with weekly visits … Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements: 5+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/staff ...