7 of 7 Customer Experience Jobs in Crawley

Customer Service Team Leader

Location
Crawley, England, United Kingdom
looking for an experienced Customer Service Team Leader to lead the day-to-day operation of our Customer Service team, supporting colleagues to deliver an efficient, accurate and high-quality service. Alongside team leadership, this role has a strong focus on data, operational performance and continuous improvement. … will use tools such as Excel and Power BI to turn operational data into useful insight, improve reporting and help identify opportunities to improve customer experience, productivity and processes. This role would suit someone who combines strong people leadership with excellent analytical capability and enjoys using data ...

Product Owner

Location
Crawley, England, United Kingdom
heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought … Product Manager, who owns product strategy and roadmap prioritisation, the Product Owner leads the discovery, definition and delivery of roadmap initiatives. They balance customer, business, technical and regulatory requirements to ensure solutions deliver agreed outcomes. Acting as the key link between business stakeholders and delivery teams, the Product Owner ...

Chief Digital and Information Officer

Location
Crawley, England, United Kingdom
receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

Product Advisor

Hiring Organisation
McCurrach Careers
Location
Crawley, England, United Kingdom
responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in-store sales and boost product awareness. Provide outstanding customer experiences. Maintain daily and accurate … reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. But wait, the perks? Get ready ...

Senior Data Scientist: Production ML & Business Impact

Location
Crawley, England, United Kingdom
plan, and delight our customers. You’ll own the full lifecycle from problem framing to deployment and monitoring. Your work will influence operations and customer experiences, powering decisions that keep us ahead. You’ll help define our data-science practices and collaborate across teams in a hybrid, on-site ...

Technical Account Manager - Splunk Platform

Location
Crawley, England, United Kingdom
help them achieve their strategic business objectives. You will serve as a trusted expert advisor, providing technical guidance and bridging the gap between customer needs and our product teams to drive continuous software improvements. By cultivating deep relationships and resolving complex challenges, you will ensure customer health … documentation, to demonstrate valuable, measurable outcomes to our customers. Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads. Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency. Assist customers with capacity and upgrade planning to ensure ...

Senior Analyst – Data Science and Operational Research

Location
Crawley, England, United Kingdom
business problem and exploring the data to deploying, monitoring, and continuously improving models in production. Your work will directly influence operations, scheduling, and customer experiences, powering decisions that keep Virgin Atlantic ahead of the curve. As an important member of our team you’ll also help define our data … full lifecycle, from Jupyter notebook to production API. You combine deep technical expertise with commercial understanding and thrive on collaboration. You’ll bring: Proven experience delivering applied machine-learning projects in production. Proven record of deploying and maintaining ML models through CI/CD pipelines Advanced proficiency in Python ...