7 of 7 Customer Experience Jobs in Crawley

ambassador, working closely with a small number of customers using Red Hat Platform products (RHEL); develop relationships with key business and IT stakeholders, including customer managers and technical associates Deliver key portfolio updates and assist customers with upgrades of our offerings; advise customers on technology changes, mitigation strategies … potential disruptions to their service Conduct technical investigations of customer issues to find root causes and solutions on your own or through collaboration with fellow Red Hatters and customer teams Provide advice and guidance to customers about their current and future use of Red Hat's offerings Perform ...

Overview The International Customer Success Organization (iCSU) mission is to incubate, deliver and scale world-class customer success services for Microsoft's most strategic, innovative, complex, and globally operating customers. Join our expanding and culturally diverse iCSU team as a Senior Cloud Solution Architect (CSA) for AI Apps … customers come to us not only because we provide industry-leading, AI-enabling products and services, but also because we provide differentiated and connected customer experiences. You will become a valued member of our passionate, collaborative, and innovative team of experienced CSAs, who are looking forward to welcoming ...

smart decisions quickly, keeping us nimble and ahead of the curve. About the role At Zepz, our engineers are passionate about delivering a solid customer experience and are eager to contribute to the product, regardless of their tech stack. We are seeking engaged and customer-focused engineers … platform decisions and provide insights to the rest of the team. You'll collaborate closely with other frontend, backend and fullstack engineers of varying experience levels and interests, helping to improve and develop our apps, backend services, build pipeline, and tooling. You'll be committing, reviewing, and shipping ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

software development portfolio, ensuring we hit milestones, exceed expectations and continuously raise the bar. You'll inspire and grow world-class teams across Customer Delivery, Product Management, Product Development, UX Design and Next-Generation Product Management, creating a culture that delivers outstanding products and unforgettable customer experiences. This … budget and to exceptional quality standards. Set and uphold coding, testing, QA and monitoring standards across the engineering organisation. Use clear product, performance and customer metrics to guide smart decisions and continuous improvement. Champion Client Engagement Lead client advisory boards and use customer insights to shape product evolution. ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

stay close to the field by engaging directly with key accounts. Reporting to the VP of Sales, you'll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for GitLab customers and expand our footprint. In this role … discipline, and driving day-to-day execution to meet quarterly bookings and ARR targets. Manage, coach, and develop a team of Account Executives, joining customer meetings and modeling consistent, high-activity, field-focused sales behavior. Drive new logo acquisition across a broad base of medium-sized businesses ...