Customer Service Team Leader
- Location
- Crawley, England, United Kingdom
looking for an experienced Customer Service Team Leader to lead the day-to-day operation of our Customer Service team, supporting colleagues to deliver an efficient, accurate and high-quality service. Alongside team leadership, this role has a strong focus on data, operational performance and continuous improvement. … will use tools such as Excel and Power BI to turn operational data into useful insight, improve reporting and help identify opportunities to improve customer experience, productivity and processes. This role would suit someone who combines strong people leadership with excellent analytical capability and enjoys using data ...