17 of 17 Customer Experience Jobs in Crawley

SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT's Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal … management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

minimum, to meet any agreed personal call targets. Diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and route straight into Field Allocation for a site visit. Troubleshoot hardware … avoid delays where possible. Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining. Skills & Experience: Experience in a customer facing technical support role. In depth understanding of system, applications and network infrastructure - may have specialist knowledge ...

guide them toward choosing the agency as their digital transformation partner. What you'll do: Identify and qualify new business opportunities by understanding customer needs and pain points Define high-level strategies and roadmaps for clients Build and maintain strong customer relationships while delivering exceptional service and support … promote our capabilities and generate leads Lead the creation of sales materials, including decks, RFP responses, and proposals Collaborate across functions such as Customer Experience Design, Technology, Strategy, Marketing, and global teams Develop and maintain relationships with key technology partners (e.g., Sitecore, Salesforce) Support the development ...

team is responsible for ensuring trust, security, and seamless transactions across PlayStation's digital store. We provide data-driven solutions to support platform services, customer experience, payments, fraud prevention, and risk management. By using advanced analytics and machine learning/AI, we assist in protecting the commerce ecosystem … machine learning, backend engineering, and cloud-scale infrastructure, focusing on building intelligent systems that power our teams. The ideal candidate has hands-on experience building scalable, automated systems. You combine backend engineering expertise with applied AI knowledge, using technologies like LangChain, vector databases, and LLM APIs alongside microservices, Kubernetes ...

consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum Requirements Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 … average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed ...

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow … Overlay sales role supporting direct sellers. This role is critical in driving the adoption of these innovative solutions, and the candidates should have experience selling across IT stakeholders, ideally combining Identity or cybersecurity experience in addition to agentic technologies and/or data architecture or governance technologies. ...

tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … design, QA, and sales, and work with your peers to not only deliver but directly influence the evolution of our platform to meet our customer's needs. Curious about the kind of challenges you'll work on at Camunda? Watch this quick 30-minute talk from our engineers ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

contractor management platform from the ground up — with access to world-class engineering, design, and operational expertise. We're looking for a self-starting, customer-obsessed VP of Product to own the product vision and lead HireGlobal's end-to-end product strategy. This leader will shape the roadmap … team of Product Managers, Designers, and Engineers to do the best work of their careers. Foster a culture of ownership, clarity, high standards, and customer-centric thinking. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Establish objectives and initiatives ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … technical solutions. Balances speed of delivery with engineering rigor, ensuring solutions are maintainable and reusable. What You Bring Fullstack Engineering Proficiency: Strong hands-on experience with both backend (Java, Spring Boot) and frontend (JavaScript/React) technologies, with a proven ability to design and deliver scalable, maintainable enterprise solutions ...

billion valuation in August 2024. About The Team The team is responsible for the ownership, development, and operation of the infrastructure and ML models, customer facing APIs and internal tools that drive Abnormal's Account Takeover (ATO) protection product. This product is crucial for detecting malicious activity and safeguarding … iterate on scalable backend and ML systems, APIs, frameworks, and internal tools Own end-to-end delivery of complex features that directly impact customer experience. Ensure stability, reliability, and operational excellence of critical systems. Write clean, testable, and resilient code with attention to edge cases and performance. Write ...

workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 … average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed ...

business — so you'll be comfortable using systems, data and automation to run high-quality delivery. You'll work closely with Product, Sales and Customer Success to continuously improve how field insight feeds our SaaS platform, and how the platform in turn drives more intelligent operational work. … ensuring we win work we can deliver brilliantly and profitably. Use technology and data to drive performance — improving scheduling, utilisation, QA, insight capture, and customer reporting. Embed best-in-class H&S, compliance and operational standards while keeping delivery fast, practical and customer-focused. Continuously improve service models ...