9 of 9 Customer Experience Jobs in Crawley

Product Manager, Managed Services

Hiring Organisation
GTT
Location
Crawley, West Sussex, UK
Employment Type
Full-time
SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT's Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal … management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed ...

Digital Strategist

Hiring Organisation
Zealous Agency
Location
Crawley, West Sussex, UK
Employment Type
Full-time
Digital Strategist UK based (Remote) Global Digital Agency | Boutique Culture Are you a digital strategist who thrives at the crossroads of CX, data and technology? Looking to work with global brands on intelligent, connected digital experiences, without the red tape of a traditional agency structure? I am working with … positioning What They're Looking For Solid background in digital strategy, customer experience or digital transformation Strong understanding of data-driven CX and personalisation across digital platforms Experience leading strategy on multi-channel digital projects, ideally in an agency environment Familiarity with enterprise platforms like Salesforce, Adobe ...

Product Consultant - Public Sector

Hiring Organisation
Kainos
Location
Crawley, West Sussex, UK
Employment Type
Full-time
delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing … role in a consulting environment is a must-have). UK public sector experience (central government). Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations. Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes. Accomplished ...

Product Lead

Hiring Organisation
Kainos
Location
Crawley, West Sussex, UK
Employment Type
Full-time
consulting initiatives. You'll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Manager, A&A Digital Products

Hiring Organisation
BDO
Location
Crawley, West Sussex, UK
Employment Type
Full-time
environment fosters professional growth and development, to ensure that all our people thrive. We're committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have … capable of managing multiple priorities in a fast-paced environment Demonstrate expertise in product lifecycle and good understanding of business analysis and UX/CX design. Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity Excellent English language proficiency and good interpersonal communication skills. Effectively demonstrate strategic thinking, vision ...

Product Support Specialist

Hiring Organisation
TimeXtender
Location
Crawley, West Sussex, UK
Employment Type
Full-time
expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident and informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step … most out of features. In this role, your curiosity, structure and communication skills will directly shape our product roadmap and elevate the overall customer experience. This role is remote. Applicants must be based and have unrestricted right to work in the United Kingdom. Relocation and sponsorship are not currently ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Crawley, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Enterprise Architect

Hiring Organisation
CitNOW Group
Location
Crawley, West Sussex, UK
Employment Type
Full-time
formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role CitNOW Group has rapidly expanded through multiple acquisitions, creating an exciting ...

Software Engineering Manager

Hiring Organisation
Airportr Technologies
Location
Crawley, West Sussex, UK
Employment Type
Full-time
strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...