8 of 8 Customer Experience Jobs in Crawley

sales lifecycle, supporting Business Development Executives to excel through coaching, capability building, and disciplined execution. You will champion data-driven decision-making, innovation and customer-centric solution selling to achieve ambitious revenue goals. In This Role, You Will People Leadership & Line Management Directly lead, coach, and support a team … monitoring morale and proactively addressing issues. Operational & Sales Excellence Oversee and support the full sales lifecycle, ensuring consistent execution of solution-selling methodologies and customer-centric approaches. Drive pipeline discipline by monitoring, validating, and coaching reps on pipeline accuracy, stage progression, and forecasting. Prepare accurate revenue forecasts and weekly ...

push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely … with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers ...

Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local … integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations — if our services go down, Wise goes down. How We Work We work in an agile fashion, with ...

exploratory data analysis to identify trends, patterns, and relationships in large datasets. Develop predictive models and machine learning algorithms to optimise business processes, improve customer experience, and drive revenue growth. Collaborate with stakeholders to define project objectives, requirements, and success criteria. Clean, transform, and preprocess data to ensure … hats across R&D, Product, Software Engineering, and data engineering. If that sounds like you, then we'll also need you to have: Proven experience as a Data Scientist, developing and implementing machine learning models and strategies. Proficient in programming languages such as Python or similar tools for data ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking technologies. … smoothly, resolving incidents efficiently, and ensuring they get the best out of their IT investments. Your work will cover: On-site support visits to customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer ...

tech. We're seeking an Account Executive to drive Automat-it business growth in the UK&I start-up accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from London with weekly visits … Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements: 5+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/staff ...

solutions using OpenAI, Anthropic, or similar Generative AI platforms . You will collaborate closely with product and data teams to integrate AI features into customer-facing experiences, provide technical leadership, and set coding standards across the team. The role also offers the opportunity to influence architecture, mentor other engineers … contribute to the overall AI strategy. Key Requirements Strong experience in Python development, with JavaScript skills Hands-on experience with Generative AI platforms (OpenAI, Anthropic, Databricks, etc.) Experience leading code reviews, setting standards, and guiding solution architecture Track record of working in travel or retail sectors Excellent ...