10 of 10 Customer Experience Jobs in Crawley

make you fly—so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Maintain and refine the product backlog in alignment with the roadmap Write clear user stories and define … squad Participate in agile ceremonies and sprint rituals to support timely delivery Collaborate with engineers to ensure features meet user needs and business goals Analyse product performance data and customer feedback to recommend improvements Partner with UX and data teams to iterate on features and designs Communicate updates and gather input from stakeholders across the business Support your Product … sky really is the limit You’ll complete the programme with more than just a sense of achievement. Over the course of the apprenticeship, you’ll gain hands-on experience working within agile squads, supporting the delivery of real digital products used by our customers every day. You’ll develop core skills in product ownership—like managing backlogs, writing More ❯

make you fly—so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Support the team in analysing agency performance data and creating dashboards in tools like Excel and Salesforce … sky really is the limit You’ll complete the programme with more than just a sense of achievement. Over the course of the apprenticeship, you’ll gain real-world experience working within our UK Sales team, supporting our agency relationships and driving commercial insights that help shape Virgin Atlantic’s growth. You’ll develop hands-on skills in tools … personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at More ❯

make you fly- so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role You’ve got a solid foundation in Python and are excited to apply it in a real … world setting, either through your own learning, courses or work experience You’re curious about AI and machine learning, especially tools like OpenAI or LangChain You’ve dabbled in HTML, CSS or JavaScript, and want to grow your front-end skills You enjoy solving problems and breaking them down into clear, logical steps You’re a team player who … it’ll be time to put all your training into practice. The sky really is the limit By the end of the programme, you’ll have built hands-on experience in full-stack development, applied AI, and agile working practice You’ll be well-prepared to move into a junior software developer or AI engineering role, either within Virgin More ❯

make you fly—so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Deliver and enhance regular sustainability performance reporting, from carbon emissions performance to waste Maintain and improve our … sky really is the limit By the end of the programme, you’ll have developed a solid foundation in sustainability data, carbon reporting, and performance analysis—alongside hands-on experience with tools like Excel and Power BI. You’ll be well positioned to progress into a junior sustainability analyst or data insight role, either within Virgin Atlantic or the … wider sustainability and environmental sector. With your experience in live reporting, cross-functional projects, and aviation sustainability strategy, you’ll be ready to contribute meaningfully to data-driven change and environmental performance. Apprenticeship Standard Corporate responsibility and sustainability practitioner (level 4) Training Provider LDN APPRENTICESHIPS LTD Working Week Monday - Friday, 9.00am - 5.30pm, but a degree of flexibility will be More ❯

make you fly—so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Support the delivery of data-led insights to shape commercial cargo decisions Help forecast revenue performance across … the analytical mindset, technical skills, and commercial awareness that form the foundation of a successful career in aviation, logistics, or data-driven decision making. You’ll build real-world experience working across core business areas—forecasting, revenue optimisation, market analysis, and performance tracking. You’ll gain confidence using tools like Excel, Tableau, and SQL, and you’ll learn how … is further study, a permanent role within our Cargo team, or a move into wider analytics, commercial, or operations roles across Virgin Atlantic, you’ll leave with the skills, experience, and connections to thrive. In return for your curiosity and commitment, we’ll support you every step of the way. You’ll learn from experts, collaborate across departments, and More ❯

make you fly—so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Support the development and deployment of machine learning models using Python and Databricks Conduct data preparation and … is the limit You’ll complete the programme with more than just a sense of achievement. By the end of the 24 months, you’ll have built real-world experience applying AI and machine learning to solve business challenges, developed technical fluency in tools like Databricks and Azure, and earned a Level 6 AI Engineer qualification from Cambridge Spark. … personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at More ❯

make you fly - so what better way to launch your career than with a 24-month Virgin Atlantic Apprenticeship in Analytics, Data and AI? You’ll gain hands-on experience, industry-recognised qualifications, and make a real impact from day one. Role Own and manage a variety of regular reports for internal and external use, using Excel, PowerPoint, and … an apprenticeship - you’ll have built a strong foundation in network performance analysis, data storytelling, and business insight that directly supports Virgin Atlantic’s commercial decisions With hands-on experience in tools like Power BI, Excel, and PowerPoint, and a deep understanding of how we assess and grow our global network, you’ll be well-placed for a number … personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

of a highly critical service in collaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

nutshell Are you curious about how digital experiences come to life-and how they could be even better? As our new Apprentice Product Owner, you'll be joining the Customer Experience team at the heart of transforming how our customers interact with us online. Whether it's simplifying self-service, enhancing flight search, or unlocking new ancillaries, you … on. With guidance from a Product Manager and a collaborative squad of engineers, designers, and analysts, you'll learn to prioritise features, deliver real value, and continuously improve the experience-all while growing your product mindset and learning the ropes of agile ways of working. You'll also build an understanding of how to manage stakeholders effectively-understanding their … squad Participate in agile ceremonies and sprint rituals to support timely delivery Collaborate with engineers to ensure features meet user needs and business goals Analyse product performance data and customer feedback to recommend improvements Partner with UX and data teams to iterate on features and designs Communicate updates and gather input from stakeholders across the business Support your Product More ❯