6 Customer Experience Jobs in Devon

serving their customers. We're not just a service provider; we are partners in our clients' journey, assisting them in leveraging technology for seamless customer experiences and operational efficiency. At Rezcomm, we create tools that empower airports to sell everything from flights to coffee, ensuring a smooth journey for … Account Manager, you will be instrumental in helping clients fully leverage Rezcomm's technology solutions, aiding them in efficiently managing their operations and enhancing customer engagement. Key Responsibilities: Relationship Management: and maintain strong relationships with key stakeholders within assigned accounts. as the main point of contact for customer inquiries, issues, and escalations. customer goals, needs, and challenges to provide personalized support and guidance. engage with customers to identify opportunities for upselling, cross-selling, and renewals. Growth and Retention: account plans and strategies to drive adoption, usage, and retention of the company's SaaS solutions. regular business more »

Clear Guidance, Attention to Detail, Performance Management, Pro-activity and the ability to drive Accountability Instill confidence, obtain necessary support and manage internal & external Customer Expectations via in depth program knowledge and strong Communications & Negotiations skills. A thorough understanding of the Program/Project Specifications and/or Contract … support the Profit Plan Process for the appropriate Program(s)/Project(s) Provide input and direction to the project team in areas of customer concerns, potential changes in scope and risk assessment, and co-ordinate responses where appropriate. Work closely with business leads & contracts to negotiate scope changes … and PROLaunch status Use risk management methodologies to identify and mitigate or offset risk. Identify opportunities to increase revenue and/or margin through customer change, additional work scope, or Customer Claims Support Proposal preparation for new products and programs Complete other duties as assigned Qualifications: Bachelors Degree more »

engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent Multi skilled in both electrical and mechanical disciplines. Experience of planned preventative maintenance systems. Experience fault finding within MHE (Material Handling Equipment)/Automation systems. Experience in interpreting both mechanical and … electrical drawings. Experience of conveyor maintenance, motor controllers/inverters. DESCRIPTION Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we … are open to hiring candidates to work out of one of the following locations: Plymouth, GBR PREFERRED QUALIFICATIONS Apprentice Trained, HNC, HND, BSc, BEng Experience of high voltage switching. Experience of sortation machines. Experience of maintaining/configuring bar code scanners. Experience of print and apply more »

a Leading UK Insurance provider for full time, permanent *REMOTE* working *Outbound Sales* representatives. You will need a minimum of *12 months consecutive sales experience (not retail) *and be rewarded with a highly competitive *OTE of £30,500 per annum.* * *£23,000 per annum + average OTE … access to discounted rates of up to 50% on additional plans, including referrals for family and friends *The role you’ll do:* As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. Day-to-day … by finding the right solution for every customer. * Build rapport with customers, get to know their individual needs and put their interests first. *The experience and skills you need:* * A solid background in *targeted sales* * A driven mindset with strong sales skills and a love for hitting targets * Proven more »

issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any … issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution … to the CX team to communicate to the end customer. Ensure that all available systems are used to their full potential and all avenues are explored to resolve every parcel enquiry and that all information, scanning in particular, is updated for every stage of the parcel journey. Escalate any abnormal more »

serving their customers. We're not just a service provider; we are partners in our clients' journey, assisting them in leveraging technology for seamless customer experiences and operational efficiency. At Rezcomm, we create tools that empower airports to sell everything from flights to coffee, ensuring a smooth journey for … teams. You will harness the collective knowledge of all stakeholders, developing detailed requirements and features that are cost-effective. You will scope out specific customer feedback and analyze usage data to validate business requirements, and you will identify and fill product gaps, leading the brainstorming of new ideas that … grow market share. Qualifications and Experience: You will have strong B2B SaaS product management experience from sectors, such as ecommerce, MarTech, TravelTech, Payments, fintech etc. You will be familiar with agile principles and workflow tools like Jira, and have a track record in product management, demonstrating a product more »