9 Customer Experience Jobs in Glasgow

Safehinge Primera is seeking an outstanding leader to manage its Customer Service and Technical Support functions (Customer Care). This role can be based in either Glasgow or Blackpool and there will be some travel involved in this role. As part of the leadership team, the Customer … will work closely with the Sales and Operations Directors to deliver best-in-class service according to set goals and strategic business objectives. The Customer Success Manager, will make decisions and take action for the success of Safehinge Primera’s Customer Service and Technical Support, to help provide … an exceptional Customer Experience improving efficiency and achieving results. This role is highly rewarding and impactful work, helping support our customers and field team with maintaining life-saving products in the field The Customer Success Manager will build a scalable structure that inspires team members and develops more »

for: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Finnish , to start a new position now . The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role Youll Be Doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Finnish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders and complaints Provide support to the team. The role will be working Monday to Friday 7:45am 4:15pm with the occasional Saturday. The Person : Fluent more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Danish, to start a new position now . The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Danish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work 5 days more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work 5 days more »

working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. … The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer … within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation more »

a diverse range of clients and lead a team responsible for consolidating data sources and displaying them on MS Power BI. Tasked with analysing customer and staff behaviour to improve the overall customer experience and drive business decision making. Prioritise and manage the activities of the MI … to-use dashboards, and work with the Technology team to implement a modern data infrastructure. Required skills: Power BI (Cloud Node), SSRS, SSIS, DAX Experience with Python/R would be an advantage. Experience with Data in the Cloud Able to present effectively at board level Experience more »

part of a transformative project within SSCL as a key Infrastructure Engineer? As an Infrastructure Engineer, you'll play a pivotal role in turning customer requirements into technical deliverables, working closely with the Architecture team to improve our customers' platforms. You'll be the driving force behind this transformation … environment, ensuring its reliability and supportability. Offering support to third-line colleagues lending your expertise to solve sophisticated challenges. What you will bring: Proven experience in cross-functional technical teams in a project environment. Terraform Ansible A track record of delivering infrastructure solutions at the highest quality. Excellent documentation … skills, capable of producing user-friendly documents and operational procedures for service desk personnel. Extensive expertise in Infrastructure Management with hands-on experience in deploying and developing cloud-based infrastructure, particularly in Azure. It would be great if you had: Accreditation at a technical level (e.g., MCSE) with additional more »

have outstanding opportunities to progress your career, joining an agile and dynamic team who continue to scale. You'll make a tangible difference to customer experience, whilst being exposed to exciting tech. You'll work twice a week from their Glasgow office earning up to £55,000 plus more »

Engineer, Programmer, Software Developer, Foodservice Technology) Our client is a pioneering force in the foodservice industry, committed to leveraging cutting-edge technology to revolutionise customer experiences and streamline operations. They specialise in delivering innovative solutions to restaurants, hospitality chains, and foodservice providers, shaping the future of the industry. They more »