Customer Experience Jobs in Liverpool

3 Customer Experience Jobs in Liverpool

Administrator

Liverpool, Merseyside, North West, United Kingdom
Rathbones Group Plc
issues, and standard operating procedures. Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX). Assist in User Acceptance Testing (UAT) of new and existing IT systems Ensure that you are operating within the Group data governance … team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and external Knowledge, Skills and Experience Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal more »
Employment Type: Contract
Posted:

Technical Manager

Liverpool, England, United Kingdom
Davies
a Team Manager means you will manage colleagues, handle allocated claims and ensure that all claims are handled in accordance with client requirements so experience in a similar role is essential. You will be responsible for the achievement of the team’s targets and operational measures, delivery of a … and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our values: Davies is a community of outstanding people. We welcome different perspectives, support each other’s more »
Posted:

Lead Product Designer

Liverpool, England, United Kingdom
Acorn Insurance and Financial Services Limited
These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer will also work on new products and features that will help us delight, retain, and add value well beyond … expect from an insurance company. You’ll have a passion for improving conversion and retention and you’ll be the owner of all user experience design for the digital team. You’ll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and … on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers’ trust and desire more »
Posted:
Customer Experience
Liverpool
25th Percentile
£56,250
Median
£57,500
75th Percentile
£58,750
90th Percentile
£72,550