7 Customer Experience Jobs in Merseyside

commerce activities across our brands. This includes day to day website activities & product management The roles aims to increase online revenue and improve the customer experience in line with our organisational goals. Duties: - Develop and execute e-commerce strategies to drive online sales growth - Manage and optimise our … e-commerce platform, ensuring a seamless customer experience - Monitor and analyse key performance indicators (KPIs) to identify areas for improvement - Conduct market research to identify trends and opportunities in the e-commerce industry - Collaborate with cross-functional teams, working with the Digital Marketing Manager for SEO/SEM … commerce platform - Perform competitor analysis to stay ahead of market trends, ensuring brands maintain a competitive edge in the e-commerce landscape Skills: - Previous experience as an E-commerce Manager or similar role - Strong understanding of e-commerce platforms (Magento platform experience is essential) and technologies - Proven capability more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work 5 days more »

issues, and standard operating procedures. Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX). Assist in User Acceptance Testing (UAT) of new and existing IT systems Ensure that you are operating within the Group data governance … team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and external Knowledge, Skills and Experience Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal more »

a Team Manager means you will manage colleagues, handle allocated claims and ensure that all claims are handled in accordance with client requirements so experience in a similar role is essential. You will be responsible for the achievement of the team’s targets and operational measures, delivery of a … and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our values: Davies is a community of outstanding people. We welcome different perspectives, support each other’s more »

faults, routine housekeeping and preventative maintenance across the NHS Trust product portfolio. You will be accountable for the successful delivery/uptime and overall customer experience of their relevant service offering and requirements across three sites across Merseyside You will also be accountable for the core service activities … efficiently and productively.? You will work with peers and key stakeholders to ensure a seamless “sales-service” alignment approach and a differentiated customer offering/solution. You will be a key member of the Technical Services Team ensuring the right people are in the right place, with the right … Support Engineer Educated to Engineering Degree level You will possess a thorough and up-to-date understanding of the IVD industry and have solid experience in implementing best-in-class support.? Self-motivated, you will excel in the art of troubleshooting and taking ownership and pride in your work. more »

These journeys are the core of our business,and they cut across both web and mobile. In addition to improving and transforming our existing customer experiences, the Lead Product Designer will also work on new products and features that will help us delight, retain, and add value well beyond … expect from an insurance company. You’ll have a passion for improving conversion and retention and you’ll be the owner of all user experience design for the digital team. You’ll own things such as redesigning landings, purchase flows and launching new insurance products, both in app and … on web. As part of the Digital team, you will work closely with Product Managers, Business Analysts and Engineers to explore customer problems and solve design challenges with simple and impactful solutions. Success is measured by how impactful your designs are to conversion and our customers’ trust and desire more »

include calculations for thermal transmittance and condensation risk where necessary. What youll be doing Make full contribution to servicing all enquiries in a professional customer focused manner whilst ensuring that internal and external customers are provided with technical services that promote the compliant use of Knauf Insulation products and … direct team or to other departments or external customers as directed. Assist the marketing department to develop focused technical marketing collateral that enhances the customer experience. Fully engage with, relevant CI activities and programs. Live and uphold the company values and behaviours as a senior member of the team. … don't already have, we'd love to speak to you. If you have any of the following this would be an added advantage: Experience of working within the construction industry and ideally in both the domestic and commercial sectors Working knowledge of U Values and condensation analysis. Knowledge more »