7 of 7 Customer Insight Jobs in Yorkshire

all centred around our app. This is a high-impact role where you'll shape the future of our mobile experience, working alongside our Principal Product Manager within the Customer & Client pillar. You'll turn customer insight into action, champion seamless app journeys, and help us build an experience where customers want to engage with us. Interested … and manage a ruthlessly prioritised mobile product roadmap Lead your squad in delivering high-quality app features at pace Partner with UX, Data, Tech and senior stakeholders to translate customer needs into product excellence Use data to measure impact, inform decisions and drive continuous improvement Conduct user research and advocate relentlessly for customer needs Connect mobile app performance … across design, engineering, commercial and operations Still interested? Great news! Here's what you'll bring: 4–5+ years' experience as a Product Manager, ideally within mobile apps Deep customer-centric mindset with hands-on research experience Strong analytical ability — comfortable with spreadsheets, exploring data and generating insight Bonus: experience with tools like PowerBI or SQL A collaborative More ❯

product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to More ❯

product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to More ❯

sectors. Work closely with engineering, operations, and delivery teams to prepare accurate and competitive proposals. Provide input into pricing models, commercial strategies, and partnership approach. Support internal teams with customer insights, forecasts, and commercial intelligence. Collaboration & Internal Engagement Collaborate with technical, engineering, project, and commercial teams to ensure solutions meet client needs. Report regularly on pipeline progress, sales forecasts More ❯

brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across the My Sky app, agent macros, and transactional communications. You'll collaborate within Agile teams, drive content solutions, and … be responsible for outcomes that meet business goals and customer needs. Sitting within the Customer Experience Centre of Excellence, you'll create world-class customer journeys and designs to support our product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for … our customers. What you'll do: Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice , ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve More ❯

brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across the My Sky app, agent macros, and transactional communications. You'll collaborate within Agile teams, drive content solutions, and … be responsible for outcomes that meet business goals and customer needs. Sitting within the Customer Experience Centre of Excellence, you'll create world-class customer journeys and designs to support our product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for … our customers. What you'll do: Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs. Champion the customer voice , ensuring content design reflects real needs and drives prioritisation. Consistently use customer insights and translate them into actionable content improvements. Work cross-functionally to shape journeys, guide stakeholders, and evolve More ❯

our products. Assist in selling and representing the product portfolio, learning to present heat interface units, meters, metering and billing services, operation & maintenance, and optimisation services. Build relationships with customer groups including Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in communal heating and district energy. Help deliver tactical plans agreed with the Head of Business Development … by completing assigned sales activities and following up on leads. Share market and customer insights internally to flag opportunities, risks, or competitor activity that could affect accounts. Coordinate with internal teams to support the execution of account plans and ensure good service for clients. Support account mapping by helping identify decision makers and maintaining a simple contact programme. Prepare … materials for meetings with senior stakeholders and provide administrative support for engagement activities. Keep CRM up to date with accurate records of customer interactions, opportunities, and next steps. Inform operational teams of any account-specific requirements or updates to help ensure smooth delivery. Key Skills: Strong interpersonal skills and willingness to learn how to build relationships across teams and More ❯