12 of 12 Customer Insight Jobs in Yorkshire

call home.We're looking for a Digital Experience Lead to help shape and improve the digital services our customers use every day. From our Customer Portal to our Knowledge Platform and customer-facing systems, you'll make sure our digital channels work brilliantly, solve real customer problems … talk about improvements. You'll lead them.Working as part of a small, ambitious team, you'll take ownership of digital products, coordinate delivery, use customer insight and performance data to identify opportunities, and make sure every change delivers a better experience for our customers. What ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term commercial … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within complex … organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Hours: 35 hours per week Closing Date: Tue, 13 Oct 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. As our Senior … This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys across Homes, Money and Membership by giving colleagues the insight, capabilities and automation they need to deliver brilliant service. You’ll build, operate and evolve a unified, scalable and resilient platform that allows ...

Digital Experience Lead to shape and improve the digital services our customers use every day. You’ll own digital products, coordinate delivery, use customer insight and performance data to identify opportunities, and make sure every change delivers a better experience for our customers. We’re a small, ambitious … team; you’ll lead improvements, manage releases, and help redesign customer-facing processes while guiding colleagues through our digital channels with a #J-18808-Ljbffr ...

Champion geospatial across the organisation, driving adoption and awareness at all levels. Business Partnership & Influence Build strong relationships with senior leaders across Property, Online, Customer, Express, Tech and other business functions. Identify opportunities where geospatial analytics and data science can improve decision making and deliver measurable business outcomes. Provide … team. Ensure appropriate prioritisation and resource allocation across the geospatial portfolio. Analytics, Data Science & Product Delivery Oversee the delivery of geospatial analytics, modelling, insight generation and locationbased decision support solutions. Lead the development of innovative geospatial products and analytical capabilities that can be scaled across the business. Ensure analytical ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands‐on, customer‐facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing ...

Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyze input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation … reflects business goals and user needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross‐functional product teams and coordinate delivery across internal business ...

vital member of our sales team, you will have the opportunity to connect with new customers, expand our client base, and maximize customer satisfaction. We value independence and initiative, and we're looking for someone who is ready to dive in and excel without needing extensive guidance. Responsibilities: Leverage … persuasive presentations that highlight our product's value to potential clients. Actively prospect and secure new business opportunities, consistently expanding our client portfolio. Communicate customer insights to the product team to optimize product offerings. Provide training and support to customer teams, ensuring seamless adoption and resolving any issues. ...

Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines for extraction, retrieval, reranking, summarisation, and sentiment analysis, and help ...