12 of 12 Customer Insight Jobs in Yorkshire

Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise applications, customer technologies, digital inclusion and innovation programmes.This role offers the opportunity to influence the future direction of one of the region's largest public sector organisations … technologies, including artificial intelligence• oversee ICT operations, infrastructure, cyber security and technology investment• promote data-led decision making through the effective use of analytics, insight and business intelligence• lead major digital change programmes, ensuring strong governance, benefits realisation and successful delivery• manage significant technology revenue and capital budgets while ...

Researcher to contribute to a high-profile digital transformation programme within the financial services sector. This is an exciting chance to help teams understand customer needs and behaviours, ensuring that customer insight drives product and business decisions from discovery through to delivery. In this pivotal role … Researcher will manage complex participant recruitment and research panel activities, engaging a diverse range of participants, including those from hard-to-reach or specialist customer groups. This is a fantastic opportunity to deliver high-quality research outcomes that will shape the future of the organisation's products and services. ...

French & Spanish‐Speaking Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term commercial … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within complex … organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

regulated financial services environment. Working closely with business stakeholders, Product Managers, technology teams, and delivery partners, you will help improve services, processes, and customer outcomes while supporting wider organisational objectives. As a Product Analyst, you will contribute to the delivery of value by working on features, components, or parts … product. You will use data, user research, stakeholder engagement, and customer feedback to inform decisions, enhance user experiences, and support iterative product development. You will also be expected to deliver high-quality outputs at pace, quickly build domain knowledge, and ensure insights and requirements translate into effective product solutions. ...

shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands‐on, customer‐facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing ...

Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyze input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation … reflects business goals and user needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross‐functional product teams and coordinate delivery across internal business ...

conversations and data accuracy Join a growing SaaS technology company with exciting growth plans This could suit someone who has worked in telesales, telemarketing, customer service, lead generation or contact centre environments and wants more flexibility without stepping away from a professional business environment. What You'll Be Doing … Passing relevant opportunities to the SDR team for further qualification Team Collaboration Working closely with Sales, Marketing and SDR teams Sharing market feedback and customer insights Helping improve data quality and campaign effectiveness What We're Looking For We're interested in speaking with people who have: A confident ...

face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony's innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement … demonstrations to showcase Sony's cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring Sony products are well maintained and visually appealing. Build strong relationships with store ...

vital member of our sales team, you will have the opportunity to connect with new customers, expand our client base, and maximize customer satisfaction. We value independence and initiative, and we're looking for someone who is ready to dive in and excel without needing extensive guidance. Responsibilities: Leverage … persuasive presentations that highlight our product's value to potential clients. Actively prospect and secure new business opportunities, consistently expanding our client portfolio. Communicate customer insights to the product team to optimize product offerings. Provide training and support to customer teams, ensuring seamless adoption and resolving any issues. ...

Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines for extraction, retrieval, reranking, summarisation, and sentiment analysis, and help ...