2 of 2 Customer Intelligence Jobs

Customer Selections and Analytics Team Lead Location: Midlands - Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks among … the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team Lead … you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal Lines More ❯

planning, capture management, and client relationship building with the responsibility to successfully capture new contracts and retain VSolvit's recompeted current contracts with the federal government. VSolvit's primary customer base includes the Department of Defense (high emphasis on US Navy) with some selective civilian agency opportunities. The Capture Manager will assess future opportunities, develop a long range opportunity … pipeline, gather opportunity intelligence, position VSolvit with key client stakeholders, establish industry relationships with prospective teaming partners, support development of proposal win themes and assist in the development of compelling proposals for VSolvit's suite of information technology services that include systems engineering, software development, cybersecurity/information assurance, DevSecOps, Cloud, and C5ISR information technology services. The Capture Manager … staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Identify, qualify and lead capture efforts for assigned opportunities and federal government clients Gather opportunity and customer intelligence to include: pain points, perceived differentiators, preferences, stakeholders, technical environment and influencers Shape opportunities and position VSolvit to client decision makers Gather and document competitor intelligence More ❯