7 of 7 Customer Intelligence Jobs

About the Role: Grade Level (for internal use): 16 S&P Global Market Intelligence is seeking a Head of Customer Excellence to lead and scale a world-class, end-to-end customer organization across our global business. This is a mission-critical enterprise leadership role accountable … full post-sale customer lifecycle —from onboarding and support to success, retention, and value realization. The role sits at the intersection of customer experience, revenue growth, and operational excellence , with a mandate to deliver predictable, high-quality customer outcomes at scale . You will lead a global ...

Senior Customer Analytics & AI Transformation Manager Lead AI-Powered Customer Transformation We're partnering with an ambitious, customer-focused organisation investing heavily in AI, automation, customer analytics, and digital transformation across its customer operations function. This is a unique opportunity to play a key role … transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape and deliver an AI-first customer experience strategy, driving ...

future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services Cyber Security Communications … Solutions Cloud Services Business Technology Solutions Digital Transformation For the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression. You will have access to: * AI-powered sales tools * Sales automation platforms * CRM and customer intelligence ...

operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front‐end user interface to customer intelligence, risk management and odds compiling, all built on our in‐house developed software, we strive to deliver the ultimate service and solution ...

winning, identifying and securing new opportunities, and positioning the business as a trusted partner across the hydro market. This position is responsible for developing customer engagement strategies, leading work-winning activities, and driving sustainable revenue growth within existing and new hydro sector accounts. Working closely with operational, technical … term business success. Reporting to the Business Manager, you will: - Act as the primary account lead for major hydro clients, building strong, long-term customer relationships and ensuring high levels of engagement and satisfaction. - Develop and execute account strategies to drive growth, revenue generation and market share within ...

winning, identifying and securing new opportunities, and positioning the business as a trusted partner across the hydro market. This position is responsible for developing customer engagement strategies, leading work-winning activities, and driving sustainable revenue growth within existing and new hydro sector accounts. Working closely with operational, technical … sites across the UK (primarily Scotland and Wales). Responsibilities Act as the primary account lead for major hydro clients, building strong, long-term customer relationships and ensuring high levels of engagement and satisfaction. Develop and execute account strategies to drive growth, revenue generation and market share within ...

than inheriting an established territory. The Opportunity The successful candidate will take ownership of a growing acoustic solutions product portfolio, identifying new applications, developing customer relationships and converting opportunities into profitable sales. You will play a key role in increasing market awareness, securing specifications and building long-term commercial … cycle from prospecting through to contract award. Develop and grow channel, partner and distributor relationships where appropriate. Conduct market research and provide competitor and customer intelligence. Maintain accurate CRM records and provide regular pipeline and activity updates. Represent the business at industry events, exhibitions and customer meetings. Work ...