1 to 25 of 39 Customer Intelligence Jobs

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage … through data-driven insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

About the Role**Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation.This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will … person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

teams to identify opportunities, define requirements, and deliver solutions that transform data into meaningful insights. You will play a key role in developing dashboards, customer intelligence solutions, and AI-driven initiatives that enhance business performance and customer engagement.Hybrid working :The places that you work from … that you will be unable to work at home 100% of the time.Your RoleGather, analyze, and document business requirements for advanced analytics and client intelligence initiatives.Define requirements for customer intelligence use cases, including assessment of relevant third-party data sources.Partner with analytics and technology teams to translate ...

About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

Role: Customer AI Engineer Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

capability. You will lead the design and delivery of modern cloud data platforms using technologies including Snowflake and Databricks, supporting analytics, AI and customer intelligence use cases. The role combines technical leadership, commercial strategy and senior client engagement. You will shape strategic opportunities, lead presales and POCs, develop … streaming, data modelling, quality, governance, security and observability. Experience establishing data governance frameworks and operating models. Track record delivering platforms supporting analytics, data science, customer intelligence or marketing use cases. Strong presales experience, including solution shaping, proposal development and executive presentations. Proven ability to create pipeline ...

Quantexa is seeking an EMEA lead for our Customer Intelligence solution. You’ll own the proposition across banking, insurance and the public sector, and set the direction for the region with autonomy over how to take it to market. You’ll be the market’s trusted advisor ...

Client Technology - Customer Success Management - Role: Technical Customer Success Manager Location: London Other locations: Anywhere in Country Date: 1 Oct 2026 Requisition ID: 1747610 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse … help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical ...

Opportunity We're supporting a specialist data and analytics company that develops and licenses a proprietary customer intelligence platform used by enterprise clients. Their platform sits within client environments and leverages first-party customer data, transactions and behavioural events to identify where value is created, forecast future … outcomes and drive customer growth through advanced analytics. They are looking for an experienced Contract Data Scientist to join a critical insurance-focused project and take ownership of model development from day one. The Project Working within the insurance sector, you'll build scalable customer analytics solutions focused ...

foodservice/QSR businesses. You will build the sales collateral our team relies on, run our win/loss programme, and listen to customer conversations, including through Gong, for the insight that keeps our messaging honest. It suits someone who is naturally curious about the market and resilient enough … will have a truly global focus due to Foods Connected’s expansion into markets including EMEA, APAC and North America. RESPONSIBILITIES: Positioning, Messaging & Market Intelligence – 30% Own and continuously sharpen Foods Connected’s positioning and messaging, testing it against how prospects and customers actually describe their problems. Run ongoing ...

ICIS in London is seeking a skilled Data & Insight Specialist to join Customer Intelligence, bridging customer research, CRM data, product usage, and business metrics into actionable insights. You will automate analyses with Python, build dashboards in Power BI, and partner with colleagues to drive evidence-based decisions … that improve customer understanding, retention and product outcomes. This role offers exposure to AI-ready analytics, cloud environments, and data architecture within a #J-18808-Ljbffr ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

Norwich, England - Customer Success - Full-time - Intermediate Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. ...

/version management or AI-assisted development workflows. Experience building AI-generated reporting, natural-language analytics, business copilots, automated insight generation or merchant/customer intelligence tools. Responsible AI and governance experience, including RBAC, PII handling, audit logs, human approval flows, explainability and GDPR-conscious design. Candidate signals ...

solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence,Vortexacreates an unprecedented view of global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets. With offices in London … London office. Reporting to the VP of Revenue Operations and working closely with the VP ofCustomer Success, you will bridge Sales Ops and Customer LifecycleOps - making sure the customer journey from signature to renewaland expansionruns on clean data, sharpprocessesand well-timed signals. You’llbe the operational partner ...

individual with a strong understanding of the Energy and Utilities market and the challenges facing regulated organisations. You will be responsible for developing strategic customer relationships, identifying and shaping new opportunities, leading complex pursuits, and delivering sustainable revenue growth.Working closely with our pre-sales, delivery and technology teams … through our expertise in:Digital TransformationArtificial IntelligenceData & AnalyticsCloud ServicesLow-Code PlatformsManaged Services Our people work with customers to modernise services, improve operational performance, enhance customer experience and unlock value through technology.What You'll Be DoingBusiness Development & GrowthDevelop and execute growth strategies across the Energy and Utilities sector.Identify, qualify ...