1 to 25 of 48 Customer Intelligence Jobs

Martech Manager (Data, Intelligence & Optimisation) – Open Cross-Brand Role

Location
City Of London, England, United Kingdom
Martech Manager (Data, Intelligence & Optimisation) – Open Cross-Brand Role Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Hours: Full time Contract type: Permanent Business area: Marketing Closing date: 10 November 2026 Requisition ID: 400083138 We’d all like amazing work … passionate about learning, growing and experiencing new teams, come and explore it all with us. Open Cross-Brand Role – Martech Manager – Data, Intelligence & Optimisation – Hybrid Working – London and Home At Sainsbury’s, we’re passionate about understanding our customers and using that understanding to create better experiences, make better ...

EMEA Customer Intelligence Lead - Strategy & Growth

Location
Greater London, England, United Kingdom
belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

Vice President Customer Growth - CRM

Location
Greater London, England, United Kingdom
Vice President Customer Growth, CRM will lead Zeta’s strategy to protect, grow and expand its existing UK enterprise customer base. This is a senior leadership role combining strategic account management, executive customer relationships, commercial growth and delivery leadership. The successful candidate will build and lead … team of Key Account Directors responsible for Zeta’s most strategic UK customers, creating a consistent model for retention, expansion and long-term customer value. This role is focused on existing customers rather than new-logo acquisition . The VP Customer Growth will work across Sales, Customer ...

Data Product Lead

Location
Greater London, England, United Kingdom
help us understand our customers, make better decisions and deliver measurable value. You’ll lead our Advanced Analytics product area, including MAPs, our strategic customer intelligence capability, while developing our Data Product team and helping shape how we use data, analytics and AI across the Group. … excited by turning complex data opportunities into products that create genuine customer and commercial value, we’d love to hear from you. About the Role As our Data Product Lead, you’ll sit at the intersection of Data, Product and the wider business, identifying where data and advanced analytics ...

Graduate Customer Success London, United Kingdom

Location
Greater London, England, United Kingdom
billion in marketing spend now optimised through the platform — and we're scaling fast across London, Mumbai and Austin. About the role The Customer Intelligence team are responsible for ensuring our customers take action on Fospha data: turning data into clear recommendations, guiding marketers through budgeting decisions … Fospha platform. This is the entry point into the function, and it is a hands‐on one. You'll work across live customer accounts from the point that they go live with Fospha, becoming the trusted expert in the domain, our customers and the decisions they are making across ...

Senior Product Manager - Customer Intelligence

Location
Greater London, England, United Kingdom
Product Manager to help shape how we use data, technology and AI to understand our customers and create more intelligent, relevant experiences. Working within Customer Intelligence, you'll operate at the intersection of Product, Data and Technology. You'll take complex customer and data opportunities, turn them … enough to the detail to make informed decisions and get things delivered. What you'll be doing Shape the product strategy and roadmap for customer intelligence capabilities, connecting data and technology opportunities to meaningful customer and business outcomes. Work closely with Data, Engineering and other specialist teams ...

VP Client Success

Location
Greater London, England, United Kingdom
About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

Data Scientist

Hiring Organisation
NES Group Ltd
Location
London, United Kingdom
Employment Type
Contract
Lead Data Scientist - Customer Intelligence & Value Measurement We are looking for a Lead Data Scientist to drive customer intelligence, incrementality measurement, and value analytics across multiple markets. This role will lead the development of customer segmentation, customer lifetime value (CLV) models, incrementality methodologies … value measurement frameworks, providing leadership with robust, defensible insights into customer and commercial performance. Key Responsibilities Lead customer analytics initiatives, including CLV, RFM segmentation, incrementality measurement, and scenario planning. Reconcile customer, transaction, and margin data to create accurate and trusted value estimates. Develop and maintain analytical frameworks ...

Senior Data Scientist

Location
Greater London, England, United Kingdom
Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

Data Scientist

Location
United Kingdom
Title: Data Scientist Duration: 12 months Schedule: 40 hrs/week Location: United Kingdom (Remote) This opportunity offers the chance to contribute to advanced customer analytics and decision science work within a remote environment. The role focuses on Databricks, Python, SQL, production machine learning, experimentation, optimisation, customer intelligence … design, development, and operationalisation of analytical solutions that drive measurable commercial insight and decision-making. Required Experience: Hands-on experience in decision science, customer intelligence, incrementality, value measurement, or related analytical disciplines Experience working with high-volume customer, campaign, transaction, payment, loyalty, and margin datasets Proven experience ...

Business Development Manager

Location
Cambridge, England, United Kingdom
solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

Lead Data Scientist: Customer Intelligence and Value

Location
Greater London, England, United Kingdom
Fircroft invites a Lead Data Scientist to drive customer intelligence, value measurement, and incrementality across markets. You will lead segmentation, CLV modeling, and analytical frameworks, partnering with Finance to ensure reproducible value estimates and scalable pipelines. Key tech includes SQL, Python, Databricks and Spark, with governance and audit ...

Head of Data

Location
Greater London, England, United Kingdom
platform already does a lot. It runs on Google Cloud Platform and feeds our internal tooling and reporting, as well as a number of customer facing resources such as RecTrends, our public benchmarking site. What we're missing is someone who owns where it goes next. Right now that … with product and engineering on the data we capture, with our AI engineering team on what we build on top of it, and with Customer Success, Sales and Marketing on the data they rely on every day. You'll set the data strategy everyone works from. You'll also ...

Senior Account Manager - Blue Light

Location
Hemel Hempstead, England, United Kingdom
wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

Senior Account Manager - Blue Light

Location
Greater London, England, United Kingdom
wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

Senior Account Manager - Blue Light

Location
York and North Yorkshire, England, United Kingdom
wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

Customer Loyalty/ Transaction Lead Data Scientist

Location
United Kingdom
Customer Loyalty/Transaction Lead Data Scientist– 12 Months Contract – Remote Inside IR35 via umbrella Remote Must be eligible to work in the UK Start ASAP 40 hrs week Must Have: Advanced SQL for high-volume customer, payment, loyalty and transaction analysis. Strong Python for statistical analysis, matching … reporting-layer experience. Production pipeline design beyond analytical notebooks, including Delta MERGE, idempotency and incremental processing. Experimentation or uplift-model validation experience. BNA or customer-decisioning exposure. MUST HAVE high-volume customer, payment, loyalty and transaction analysis Data Scientist Role Overview: Lead Data Scientist - Customer Intelligence ...

Strategic Account Director (South of England)

Location
Greater London, England, United Kingdom
Strategic Account Director owns the growth of Resonate's business across Southern, Western and Wales, and Anglia, with clear accountability for developing strategic customer relationships, originating and converting new opportunities, expanding Resonate's footprint and delivering sustainable revenue growth. This is not simply an account-management role. The Strategic … Account Director is expected to create demand by developing a deep understanding of customer strategy, operational challenges and investment priorities, connecting these with Resonate's products and capabilities, and shaping commercially viable opportunities before they enter formal procurement. The role operates across the wider rail ecosystem, building influence ...

Lead UX Researcher

Location
Greater London, England, United Kingdom
Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities around ...

Product Marketing Manager

Location
Belfast City District, Northern Ireland, United Kingdom
foodservice/QSR businesses. You will build the sales collateral our team relies on, run our win/loss programme, and listen to customer conversations, including through Gong, for the insight that keeps our messaging honest. It suits someone who is naturally curious about the market and resilient enough … will have a truly global focus due to Foods Connected’s expansion into markets including EMEA, APAC and North America. RESPONSIBILITIES: Positioning, Messaging & Market Intelligence – 30% Own and continuously sharpen Foods Connected’s positioning and messaging, testing it against how prospects and customers actually describe their problems. Run ongoing ...

Lead UX Designer

Location
Greater London, England, United Kingdom
Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences. As the strategic research partner to the portfolio’s Design and Product leadership, the Lead … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions. Responsibilities of the role Lead strategic customer research across the brand portfolio Own the research agenda ...

Client Technology - Technical Customer Success Manager

Location
City Of London, England, United Kingdom
Client Technology - Technical Customer Success Manager Location: London Other locations: Anywhere in Country Date: 1 Oct 2026 Requisition ID: 1747610 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career … help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical ...

Head of Digital

Hiring Organisation
Manpower Group
Location
City of London, London, United Kingdom
Employment Type
Permanent
will shape how one of the world's leading workforce solutions organisations uses digital, and marketing technology in the UK to drive growth, improve customer engagement and make better business decisions. You'll have the platform and support to lead change, influence senior stakeholders and build capabilities that will … supports commercial growth and business priorities. Leading our digital agenda, identifying opportunities to leverage AI, automation and emerging technologies to improve performance and customer engagement. Owning and evolving our marketing technology ecosystem, ensuring platforms, CRM, web analytics and digital channels work together to deliver measurable business outcomes. Using data ...

Head of Digital

Hiring Organisation
Manpower Group Internal Talent
Location
City of London, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
will shape how one of the world's leading workforce solutions organisations uses digital, and marketing technology in the UK to drive growth, improve customer engagement and make better business decisions. You'll have the platform and support to lead change, influence senior stakeholders and build capabilities that will … supports commercial growth and business priorities. Leading our digital agenda, identifying opportunities to leverage AI, automation and emerging technologies to improve performance and customer engagement. Owning and evolving our marketing technology ecosystem, ensuring platforms, CRM, web analytics and digital channels work together to deliver measurable business outcomes. Using data ...

Programme Manager - UK Government

Location
Greater London, England, United Kingdom
us. The opportunity. As a Programme Manager, you will lead the end-to-end delivery of complex Quantexa programmes for customers using our Decision Intelligence platform across multiple business use cases, workstreams or releases. You will own the overall success of the programme, providing strategic oversight across all projects … doing. Provide strategic direction and leadership for complex Quantexa programmes, setting clear objectives, priorities, success measures and an executable roadmap aligned with the customer’s strategic objectives and desired business outcomes. Establish the programme organisation, governance forums, roles, controls and reporting, coordinating dependent projects, workstreams, releases, with clear accountability ...