1 to 25 of 27 Customer Intelligence Jobs

Customer Insight & Enablement Manager

Hiring Organisation
Albany Beck
Location
London Area, United Kingdom
Customer Insight & Enablement Manager Company: Albany Beck Location: London/Hybrid Engagement Type: Permanent Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that … organisation that’s passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking an experienced Customer Insight & Enablement Manager to support a major customer transformation agenda within a leading Financial Services organisation. Sitting within the Customer Intelligence ...

Sr. Product Marketing Manager, Customer Advocacy - London

Location
Greater London, England, United Kingdom
Description: As a Sr. Product Marketing Manager, Customer Advocacy, you will build and run the programs that turn Datasite's most passionate customers into powerful voices for our brand. You’ll drive key customer advocacy programs including customer advisory boards, customer stories, and voice of customer … stories to the market. This is a high-impact individual contributor role suited for a seasoned product marketer who knows how to build lasting customer relationships, translate insights into strategy, and create content and programs that move the needle for sales, marketing, and product alike. What you can expect ...

VP Client Success

Location
Greater London, England, United Kingdom
looking for a hands on VP Client Success focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption! Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that … Vice President, Client Success owns the client outcomes that matter. This is a hands‐on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Director, Customer Analytics (Contract)

Location
Greater London, England, United Kingdom
assignment through to end 2027 and it can be based in the UK or Hong Kong. Ready to transform how HSBC turns customer insight into measurable outcomes? Why HSBC We are on a mission to unlock HSBC’s full potential. We’ll achieve this by becoming a simple, more … globally, putting customers at the heart of everything we do. You will join a dynamic and growing team dedicated to making that happen. The Customer and Culture team partner with the businesses to deeply understand our customers, earn their trust, and improve their experience. We work hand in hand ...

Group Vice President, Uk Customer Growth - Crm

Location
United Kingdom
Group Vice President, UK Customer Growth will lead Zeta’s strategy to protect, grow and materially expand its existing UK enterprise customer base. This is a senior, hands-on player-coach role combining strategic account leadership, executive customer engagement, commercial growth, forecasting and a strong understanding … customer delivery. The successful candidate will personally own a significant portfolio of enterprise customers and lead the growth agenda across Zeta’s highest-value UK relationships, while also developing the wider UK customer account organisation. The role is focused exclusively on existing customer growth rather than ...

VP Client Success

Location
Greater London, England, United Kingdom
About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

Head of Data Analytics

Hiring Organisation
Harnham
Location
Greater Manchester, England, United Kingdom
within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. … With a strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role ...

Customer Insights Analyst

Hiring Organisation
ICIS
Location
City of London, London, United Kingdom
sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

Customer AI Engineer

Location
Greater London, England, United Kingdom
Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

Director Data Science

Hiring Organisation
Omnis Partners
Location
City of London, London, United Kingdom
Consumer Brand Location: London, hybrid Compensation: £200,000 base salary 20% annual bonus Equity participation Omnis has been exclusively retained to identify a Global Customer Data Science Leader for one of the world’s most recognised consumer brands. This is not a conventional Data Science leadership mandate. … engage with their customers. For decades, consumer behaviour has largely been modelled using familiar transactional, demographic and behavioural data. The next generation of customer intelligence will be powered by a much broader universe of contextual data, unstructured information and emerging signals. The successful individual will help the organisation ...

Marketing Operations Manager - Ai & Automation

Location
Manchester, England, United Kingdom
professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation’s AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

Senior Product Manager – Customer, Access & Identity

Location
Greater London, England, United Kingdom
Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning … natural language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

Data Scientist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £65,000 per annum
opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

Data Scientist

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around ...

Solutions Engineer - Global Accounts

Hiring Organisation
Snowflake
Location
London, UK
Employment Type
Full-time
that underpins every commercial conversation. Working alongside an Account Executive and supported by a Senior Solution Engineer, you will develop deep knowledge of the customer's data environment and use it to uncover and progress new use cases across the organisation. AS A SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL … qualification through proof of concept delivery and technical closeBuild and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectivesDesign and execute proof of concept engagements covering financial services use cases including risk analytics, regulatory data platforms ...

Marketing & Digital Analytics Recruitment Consultant

Hiring Organisation
RITZ RECRUITMENT
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance … leaders. Identifying and engaging high-calibre candidates across the analytics and insights market. Developing new business opportunities and expanding existing client partnerships. Providing market intelligence, salary benchmarking and hiring advice. Building a strong personal brand through networking and market expertise. Keeping up to date with emerging trends across data ...

Principal Product Marketing Manager

Hiring Organisation
Synthesia
Location
London, UK
Employment Type
Full-time
video creation experience that powers how customers create, customize, and deploy enterprise video at scale. You'll partner closely with Product, Engineering, Sales, and Customer teams to shape market perception, bring flagship launches to market, and define how the industry understands the evolution of AI-native video creation. This … from awareness to active usage. Own sales enablement so deals close faster and customers see the full visionOwn competitive positioning – Work with our competitive intelligence function to develop frameworks that show how Synthesia's studio differentiates, ensuring we're best positioned as the market evolvesCollaborate on product strategy – Bring ...

Planning and Dispatch Manager

Hiring Organisation
Getinge
Location
Derby, Derbyshire, UK
Employment Type
Full-time
with some travel Job Purpose: To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team … ensure a first-class customer service is always provided, whilst adhering to customer SLA's.Functions: Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster ...

Lead Data Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£85,000 - £90,000 per annum
COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel … telecommunications to improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

Senior AI Product Engineer

Location
City Of London, England, United Kingdom
their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

Senior AI Product Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£120,000 - £140,000 per annum
their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

Sales Director UK

Location
Greater London, England, United Kingdom
value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...

Senior Software Engineer- Tactical

Hiring Organisation
Overwatch Imaging
Location
Nashville, Tennessee, United States
Employment Type
Permanent
Salary
USD Annual
Description Job Description Ab out Overwatch: Overwatch Imaging is an imagery intelligence technology company working to bring sensor autonomy to time-critical airborne search, detection, tracking and monitoring missions. Our Automated Sensor Operator (ASO) software, native to our own line of purpose-built Smart Sensors and as an upgrade … airborne video gimbal platforms, brings Superhuman Vision and Workload Reduction to users of real-time imagery intelligence systems. We fundamentally believe that modern edge processing and AI-enabled autonomy can perform an important set of time-critical imagery intelligence missions better, faster, and more safely than humans ...