17 of 17 Customer Intelligence Jobs

Senior Customer Analytics & AI Transformation Manager Lead AI-Powered Customer Transformation We're partnering with an ambitious, customer-focused organisation investing heavily in AI, automation, customer analytics, and digital transformation across its customer operations function. This is a unique opportunity to play a key role … transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape and deliver an AI-first customer experience strategy, driving ...

veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role: The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. … portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight. Key Responsibilities: Customer Engagement Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio. Deliver executive level QBRs, value reviews, and roadmap conversations tailored ...

this capability continues to grow significantly over the coming years as further functions are brought in-house. The remit spans two core pillars of Customer Data Science and Marketing Measurement, with a strategic programme already underway to insource capabilities currently delivered by specialist consultancies and external partners. Alongside this … sits responsibility for the evolution of emerging capability areas including pricing science, customer value optimisation and the application of AI across customer decisioning and engagement. The role sits at the centre of a significant transformation agenda, with responsibility for shaping the future of customer intelligence ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

understand and act on consumer insight. This business has built a market-leading self-service research platform that enables organisations to access real-time customer intelligence at speed. Today, the platform is trusted by hundreds of enterprise customers, including many of the world's most recognised brands across … investors, the company is entering an exciting new phase of growth. It is evolving from a successful research platform into an AI-first consumer intelligence platform , leveraging autonomous AI agents to automate research design, audience selection, analysis and reporting. With strong year-on-year growth, a healthy balance sheet ...

Nationwide is seeking a Head of Customer Experience, Intelligence and Automation on a maternity cover. This senior role sits at the centre of journey ownership, GCO performance, customer intelligence, automation and AI to translate insights into measurable improvements for customers and colleagues. The role focuses ...

client is one of the UK’s most trusted and well-established providers of independent financial information and market intelligence for the financial advice market and financial services sector. Are you looking to lead the product strategy for a market-leading portfolio of adviser technology solutions that help financial … performance of the company's Financial Adviser Technology product portfolio. You will bring together multiple SaaS products into a compelling market proposition, ensuring exceptional customer outcomes and sustainable business growth. Working closely with senior stakeholders, including the ExCo, you will drive investment decisions, roadmap prioritisation, and product innovation. This ...

team building real-world GenAI and ML solutions across the entire LexisNexis business. Our work powers smarter decisions for Product, Sales, Finance, Marketing, Customer Success, and Engineering-everything from predictive models to enterprise GenAI apps to automation that transforms how teams operate . We are data science generalists … integrations. In this role, you will design, build, and deploy AI and ML solutions that support key business functions across Product, Sales, Finance, Marketing, Customer Success, and Engineering. You will work end-to-end across ideation, modelling, experimentation, prompt engineering, deployment, monitoring, and stakeholder communication. This position is ideal ...

team building real-world GenAI and ML solutions across the entire LexisNexis business. Our work powers smarter decisions for Product, Sales, Finance, Marketing, Customer Success, and Engineering—everything from predictive models to enterprise GenAI apps to automation that transforms how teams operate. \n We are data science generalists … this role, you will design, build, and deploy AI and ML solutions that support key business functions across Product, Sales, Finance, Marketing, Customer Success, and Engineering. You will work end-to-end across ideation, modelling, experimentation, prompt engineering, deployment, monitoring, and stakeholder communication. \n This position is ideal ...

purchasing dynamics. Collaborate with Data Engineering teams to integrate and operationalise third-party datasets e.g. student population and institutional metrics to create rich, actionable customer intelligence profiles. Work closely with the Product Marketing and Sales Strategy teams to align analytical outputs with go-to-market strategies, pricing frameworks … commercial objectives at the product-offering level. Design, build, and productionise scalable end-to-end data pipelines incorporating normalised customer attributes, behavioural signals, and finalised rSAM outputs. Combine the EDU rSAM with advanced propensity modelling techniques to optimise education-focused sales motions and accelerate customer growth opportunities. Deliver ...

website and careers site. What You’ll Do Positioning & Narrative Define sharp, differentiated positioning for Modulr’s Travel and Lending solutions – grounded in deep customer insight, competitive understanding and a clear point of view on where we win. Translate a technically rich payments platform into clear, compelling messaging that … team on driving measurable improvements in pipeline quality, win rates and deal velocity in your verticals. Work closely with Sales leaders to translate customer insights into messaging and enablement that reflects how buyers really make decisions. Market & Customer Intelligence Build a deep understanding of each vertical – buyer ...

market strategy for the Proactis Gen3.0 platform and broader product portfolio. This role is responsible for translating product capability into compelling customer-facing narratives — defining how the platform is described, differentiated, and sold across both migrating existing customers and new business. Working closely with the VP Product, Engineering … hands-on role that combines strategic thinking with high-quality execution — the right person will be equally comfortable briefing the board and writing a customer-facing one-pager.. Key Responsibilities: Competitive Positioning & Messaging: Define and maintain the product positioning framework for the Gen3.0 platform and legacy portfolio. ...

future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services Cyber Security Communications … Solutions Cloud Services Business Technology Solutions Digital Transformation For the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression. You will have access to: * AI-powered sales tools * Sales automation platforms * CRM and customer intelligence ...

same time, the product ships major updates every 1-2 weeks, and the company's positioning is evolving from “research platform” to “compounding customer intelligence layer.” That combination is dangerous if nobody owns it. ... if we do this badly, new hires take 3 months to become useful … enablement engine that keeps 150 people current without burning everyone out: A weekly or bi-weekly “what changed” loop across product, positioning, GTM, and customer A knowledge system (docs, AI assistants, short-form video, recorded walkthroughs) that is easier to use than Slack Role-specific enablement so sales ...

same time, the product ships major updates every 1-2 weeks, and the company's positioning is evolving from "research platform" to "compounding customer intelligence layer." \n That combination is dangerous if nobody owns it. \n If we do this badly, new hires take 3 months to become … that keeps 150 people current without burning everyone out: \n \n A weekly or bi-weekly "what changed" loop across product, positioning, GTM, and customer \n A knowledge system (docs, AI assistants, short-form video, recorded walkthroughs) that is easier to use than Slack Role-specific enablement so sales ...

operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front‐end user interface to customer intelligence, risk management and odds compiling, all built on our in‐house developed software, we strive to deliver the ultimate service and solution ...

winning, identifying and securing new opportunities, and positioning the business as a trusted partner across the hydro market. This position is responsible for developing customer engagement strategies, leading work-winning activities, and driving sustainable revenue growth within existing and new hydro sector accounts. Working closely with operational, technical … sites across the UK (primarily Scotland and Wales). Responsibilities Act as the primary account lead for major hydro clients, building strong, long-term customer relationships and ensuring high levels of engagement and satisfaction. Develop and execute account strategies to drive growth, revenue generation and market share within ...