1 to 25 of 38 Customer Intelligence Jobs

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage … through data-driven insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention ...

Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

Consumer Brand Location: London, hybrid Compensation: £200,000 base salary 20% annual bonus Equity participation Omnis has been exclusively retained to identify a Global Customer Data Science Leader for one of the world’s most recognised consumer brands. This is not a conventional Data Science leadership mandate. … engage with their customers. For decades, consumer behaviour has largely been modelled using familiar transactional, demographic and behavioural data. The next generation of customer intelligence will be powered by a much broader universe of contextual data, unstructured information and emerging signals. The successful individual will help the organisation ...

Quantexa is seeking an EMEA lead for our Customer Intelligence solution. You’ll own the proposition across banking, insurance and the public sector, and set the direction for the region with autonomy over how to take it to market. You’ll be the market’s trusted advisor ...

foodservice/QSR businesses. You will build the sales collateral our team relies on, run our win/loss programme, and listen to customer conversations, including through Gong, for the insight that keeps our messaging honest. It suits someone who is naturally curious about the market and resilient enough … will have a truly global focus due to Foods Connected’s expansion into markets including EMEA, APAC and North America. RESPONSIBILITIES: Positioning, Messaging & Market Intelligence – 30% Own and continuously sharpen Foods Connected’s positioning and messaging, testing it against how prospects and customers actually describe their problems. Run ongoing ...

globally recognised consumer brand to appoint an AI Innovation Lab Lead. This is a newly defined leadership role with responsibility for building an Artificial Intelligence Innovation Lab and shaping how AI transforms the organisation’s understanding of its customers. Several high-potential POC's have already demonstrated early value. … successful individual will lead a multidisciplinary team spanning agentic AI, data strategy, knowledge graphs and data infrastructure. They will work closely with senior executives, customer teams and technical leaders, translating complex technology into clear commercial choices and compelling cases for investment. The remit centres on three major areas: Customer ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

Norwich, England - Customer Success - Full-time - Intermediate Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

commercial performance of Defaqto's Adviser Technology product portfolio. You will bring together multiple SaaS products into a compelling market proposition, ensuring exceptional customer outcomes and sustainable business growth. Working closely with senior stakeholders, including the Executive Committee, you will drive investment decisions, roadmap prioritisation, and product innovation. This … highly strategic role for a commercially minded product leader who thrives in fast-paced, customer-centric technology businesses. What you'll do As Product Director, you will own the product strategy, planning, investment, delivery and ongoing performance for a portfolio of Defaqto’s financial adviser SaaS products. Once ...

/version management or AI-assisted development workflows. Experience building AI-generated reporting, natural-language analytics, business copilots, automated insight generation or merchant/customer intelligence tools. Responsible AI and governance experience, including RBAC, PII handling, audit logs, human approval flows, explainability and GDPR-conscious design. Candidate signals ...

will build your technical craft on one of the most data-rich accounts in Snowflake's EMEA portfolio, developing deep knowledge of the customer's data environment and using it to support new use cases across the organisation. AS AN ASSOCIATE SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL: Support … through proof of concept delivery and technical close Build and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectives Assist in the design and execution of proof of concept engagements covering financial services use cases including ...

each year Key Responsibilities: Lead the use of member data and insights to support business growth and commercial decision-making. Improve data quality and customer intelligence, creating a trusted single view of the member across the Group. Analyse acquisition, retention, engagement, spend, and lifetime value to identify growth … complex data into clear, actionable insights that support senior decision-making. What are we looking for? Around 5 years' experience in commercial analytics, business intelligence, or data insight roles. Strong understanding of customer, membership, or subscription-based business models. Experience within a consumer-facing organisation, ideally ...

their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...