1 to 25 of 52 Customer Intelligence Jobs

nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model … About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands … involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies. You'll be deeply involved in everything from generating insights to designing experiments, all aimed at increasing the number of orders from our customers and maximizing their lifetime value across ...

Vice President Customer Growth, CRM will lead Zeta’s strategy to protect, grow and expand its existing UK enterprise customer base. This is a senior leadership role combining strategic account management, executive customer relationships, commercial growth and delivery leadership. The successful candidate will build and lead … team of Key Account Directors responsible for Zeta’s most strategic UK customers, creating a consistent model for retention, expansion and long-term customer value. This role is focused on existing customers rather than new-logo acquisition . The VP Customer Growth will work across Sales, Customer ...

help us understand our customers, make better decisions and deliver measurable value. You’ll lead our Advanced Analytics product area, including MAPs, our strategic customer intelligence capability, while developing our Data Product team and helping shape how we use data, analytics and AI across the Group. … excited by turning complex data opportunities into products that create genuine customer and commercial value, we’d love to hear from you. About the Role As our Data Product Lead, you’ll sit at the intersection of Data, Product and the wider business, identifying where data and advanced analytics ...

teams to identify opportunities, define requirements, and deliver solutions that transform data into meaningful insights. You will play a key role in developing dashboards, customer intelligence solutions, and AI-driven initiatives that enhance business performance and customer engagement.Hybrid working :The places that you work from … that you will be unable to work at home 100% of the time.Your RoleGather, analyze, and document business requirements for advanced analytics and client intelligence initiatives.Define requirements for customer intelligence use cases, including assessment of relevant third-party data sources.Partner with analytics and technology teams to translate ...

Product Manager to help shape how we use data, technology and AI to understand our customers and create more intelligent, relevant experiences. Working within Customer Intelligence, you'll operate at the intersection of Product, Data and Technology. You'll take complex customer and data opportunities, turn them … enough to the detail to make informed decisions and get things delivered. What you'll be doing Shape the product strategy and roadmap for customer intelligence capabilities, connecting data and technology opportunities to meaningful customer and business outcomes. Work closely with Data, Engineering and other specialist teams ...

About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

heart of everything we do. Reporting to the Global VP of Data & Analytics and partnering closely with the Chief Growth Officer, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation. This role is responsible for shaping how Just Eat understands … predicts and influences customer behaviour across all markets. You'll lead high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth. Working collaboratively with Growth, Product, Technology ...

Lead Data Scientist - Customer Intelligence & Value Measurement We are looking for a Lead Data Scientist to drive customer intelligence, incrementality measurement, and value analytics across multiple markets. This role will lead the development of customer segmentation, customer lifetime value (CLV) models, incrementality methodologies … value measurement frameworks, providing leadership with robust, defensible insights into customer and commercial performance. Key Responsibilities Lead customer analytics initiatives, including CLV, RFM segmentation, incrementality measurement, and scenario planning. Reconcile customer, transaction, and margin data to create accurate and trusted value estimates. Develop and maintain analytical frameworks ...

Role: Customer AI Engineer Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

Title: Data Scientist Duration: 12 months Schedule: 40 hrs/week Location: United Kingdom (Remote) This opportunity offers the chance to contribute to advanced customer analytics and decision science work within a remote environment. The role focuses on Databricks, Python, SQL, production machine learning, experimentation, optimisation, customer intelligence … design, development, and operationalisation of analytical solutions that drive measurable commercial insight and decision-making. Required Experience: Hands-on experience in decision science, customer intelligence, incrementality, value measurement, or related analytical disciplines Experience working with high-volume customer, campaign, transaction, payment, loyalty, and margin datasets Proven experience ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

Fircroft invites a Lead Data Scientist to drive customer intelligence, value measurement, and incrementality across markets. You will lead segmentation, CLV modeling, and analytical frameworks, partnering with Finance to ensure reproducible value estimates and scalable pipelines. Key tech includes SQL, Python, Databricks and Spark, with governance and audit ...

platform already does a lot. It runs on Google Cloud Platform and feeds our internal tooling and reporting, as well as a number of customer facing resources such as RecTrends, our public benchmarking site. What we're missing is someone who owns where it goes next. Right now that … with product and engineering on the data we capture, with our AI engineering team on what we build on top of it, and with Customer Success, Sales and Marketing on the data they rely on every day. You'll set the data strategy everyone works from. You'll also ...

wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

wider go-to-market priorities. This is a visible, field-led role for a high-performing salesperson with proven UK policing expertise, strong customer relationships and the commercial drive to create and convert opportunity. You will lead with customer outcomes rather than products. By understanding each force … priorities, transformational programmes and procurement environment, you will connect boxxe’s solutions and services to real customer challenges, articulate measurable business value and build sustainable, profitable relationships. What you’ll be doing Execute the agreed Blue Light sales strategy through focused account, stakeholder and opportunity plans for the customers ...

Customer Loyalty/Transaction Lead Data Scientist– 12 Months Contract – Remote Inside IR35 via umbrella Remote Must be eligible to work in the UK Start ASAP 40 hrs week Must Have: Advanced SQL for high-volume customer, payment, loyalty and transaction analysis. Strong Python for statistical analysis, matching … reporting-layer experience. Production pipeline design beyond analytical notebooks, including Delta MERGE, idempotency and incremental processing. Experimentation or uplift-model validation experience. BNA or customer-decisioning exposure. MUST HAVE high-volume customer, payment, loyalty and transaction analysis Data Scientist Role Overview: Lead Data Scientist - Customer Intelligence ...

Strategic Account Director owns the growth of Resonate's business across Southern, Western and Wales, and Anglia, with clear accountability for developing strategic customer relationships, originating and converting new opportunities, expanding Resonate's footprint and delivering sustainable revenue growth. This is not simply an account-management role. The Strategic … Account Director is expected to create demand by developing a deep understanding of customer strategy, operational challenges and investment priorities, connecting these with Resonate's products and capabilities, and shaping commercially viable opportunities before they enter formal procurement. The role operates across the wider rail ecosystem, building influence ...

Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities around ...

Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities around ...

foodservice/QSR businesses. You will build the sales collateral our team relies on, run our win/loss programme, and listen to customer conversations, including through Gong, for the insight that keeps our messaging honest. It suits someone who is naturally curious about the market and resilient enough … will have a truly global focus due to Foods Connected’s expansion into markets including EMEA, APAC and North America. RESPONSIBILITIES: Positioning, Messaging & Market Intelligence – 30% Own and continuously sharpen Foods Connected’s positioning and messaging, testing it against how prospects and customers actually describe their problems. Run ongoing ...

Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences. As the strategic research partner to the portfolio’s Design and Product leadership, the Lead … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions. Responsibilities of the role Lead strategic customer research across the brand portfolio Own the research agenda ...