1 to 25 of 27 Customer Intelligence Jobs

Head of Data & Customer Intelligence Company: Albany Beck Location: London OR Birmingham – Hybrid Working Model Engagement Type: Permanent Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise … passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking an experienced Head of Data & Customer Intelligence to work on a long-term deployment in the Commercial Banking division of our leading global Financial Services clients, based in London. ...

DescriptionInfopro Digital, the B2B group specialising in information and technology, is currently looking for a Customer Growth & Intelligence Manager on a permanent basis to strengthen the team within Red-on-line, part of Infopro Digital's Risk & Compliance division.Red-on-line helps organisations manage operational risk and maintain … across Environment, Health & Safety (EHS) requirements through a market-leading SaaS platform and specialist services. Operating internationally, Red-on-line supports businesses with regulatory intelligence, risk management solutions and action plan management tools that help customers improve compliance, reduce risk and strengthen business performance.As Red-on-line continues ...

Description: As a Sr. Product Marketing Manager, Customer Advocacy, you will build and run the programs that turn Datasite's most passionate customers into powerful voices for our brand. You’ll drive key customer advocacy programs including customer advisory boards, customer stories, and voice of customer … stories to the market. This is a high-impact individual contributor role suited for a seasoned product marketer who knows how to build lasting customer relationships, translate insights into strategy, and create content and programs that move the needle for sales, marketing, and product alike. What you can expect ...

Title Director of Customer Experience Salary Competitive + Executive Benefits Package Location UK-Based (Regular Travel Required) Work Type Permanent Role Overview An exceptional opportunity to join a high‐growth technology services business at a pivotal stage in its journey. This organisation has built a reputation for delivering outstanding … customer outcomes and is now entering an exciting new phase of growth and transformation. Customer experience has been a key differentiator throughout its success, and with increasing market competition, the business is investing heavily in ensuring it remains ahead of the curve. The Director of Customer Experience ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

assignment through to end 2027 and it can be based in the UK or Hong Kong. Ready to transform how HSBC turns customer insight into measurable outcomes? Why HSBC We are on a mission to unlock HSBC’s full potential. We’ll achieve this by becoming a simple, more … globally, putting customers at the heart of everything we do. You will join a dynamic and growing team dedicated to making that happen. The Customer and Culture team partner with the businesses to deeply understand our customers, earn their trust, and improve their experience. We work hand in hand ...

veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role: The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. … portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight. Key Responsibilities: Customer Engagement Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio. Deliver executive level QBRs, value reviews, and roadmap conversations tailored ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. … With a strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will Lead a high-impact analytics group focused on voucher and discount strategies. You will Deliver an evolved, experiment-led ecosystem … markets by translating raw data into clear commercial opportunities. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention. These are some of the key components to the position: Lead and mentor a talented team, embedding a "test-and-learn ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

POSITIONThe Business Insights Lead plays a critical role in shaping commercial decision-making across the Animal Health business through strategic analytics, business intelligence, and actionable insights. The role transforms complex data into meaningful recommendations that drive business growth, commercial performance, and competitive advantage.Working closely with senior stakeholders across Commercial … Marketing, Customer Excellence, and Leadership teams, the Business Insights Lead provides customer, product, pricing, and sales performance insights that support strategic priorities, investment decisions, and commercial actions. Combining strong analytical expertise with commercial acumen, the role serves as a trusted business partner, translating data into clear recommendations that ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

passionate about building trusted customer data foundations that power meaningful marketing decisions Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services … vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around ...

that underpins every commercial conversation. Working alongside an Account Executive and supported by a Senior Solution Engineer, you will develop deep knowledge of the customer's data environment and use it to uncover and progress new use cases across the organisation.AS A SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL:Support … qualification through proof of concept delivery and technical closeBuild and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectivesDesign and execute proof of concept engagements covering financial services use cases including risk analytics, regulatory data platforms ...

perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance … leaders. Identifying and engaging high-calibre candidates across the analytics and insights market. Developing new business opportunities and expanding existing client partnerships. Providing market intelligence, salary benchmarking and hiring advice. Building a strong personal brand through networking and market expertise. Keeping up to date with emerging trends across data ...

video creation experience that powers how customers create, customize, and deploy enterprise video at scale. You'll partner closely with Product, Engineering, Sales, and Customer teams to shape market perception, bring flagship launches to market, and define how the industry understands the evolution of AI-native video creation. This … from awareness to active usage. Own sales enablement so deals close faster and customers see the full visionOwn competitive positioning – Work with our competitive intelligence function to develop frameworks that show how Synthesia's studio differentiates, ensuring we're best positioned as the market evolvesCollaborate on product strategy – Bring ...

roadmap in partnership with Product, Architecture, Data Science and business stakeholders. Drive technical strategy and engineering excellence across data, analytics and AI solutions. Enable customer intelligence, personalisation, decisioning and conversational AI use cases through modern data products and data platforms. Design and implement reusable data products, semantic models ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team … ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster ...

data and AI priorities of financial services buyersDesign and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environmentsAct as a subject matter expert on financial services data architecture, translating complex regulatory … services data use cases including risk management, regulatory reporting (Basel, MiFID II, GDPR), market data, fraud analytics, and AI/ML for credit and customer intelligenceStrong hands-on expertise with cloud data platforms, ideally including Snowflake, and the ability to architect and demo enterprise-grade solutions liveProficiency ...