1 to 25 of 53 Customer Intelligence Jobs

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage … through data-driven insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

driven solutions to address healthcare system challenges. The Marketing, Portfolio & Strategic Initiatives function is responsible for portfolio strategy, offer development, growth prioritization, and business intelligence that support long-term value creation across the region. This role leads portfolio management activities for the EA&IHS portfolio, driving governance, prioritization, performance … assessment, and strategic investment recommendations. The position also serves as a key business stakeholder for the Market and Customer Intelligence (MCI) platform, helping ensure insights and analytics support business and portfolio decisions. This is a senior individual contributor role with high visibility and influence across the organization. ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

heart of everything we do. Reporting to the Global VP of Data & Analytics and partnering closely with the Chief Growth Officer, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation. This role is responsible for shaping how Just Eat understands … predicts and influences customer behaviour across all markets. You'll lead high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth. Working collaboratively with Growth, Product, Technology ...

trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

Role: Customer AI EngineerTeam: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Consultant (L9)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative … unlimited potential of imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

power infinite possibilities for our customers, colleagues and society at large. About the Role The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed … accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities. Primary Responsibilities Strategic Account Management Develop and implement effective territory sales plans to consistently meet ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

capability. You will lead the design and delivery of modern cloud data platforms using technologies including Snowflake and Databricks, supporting analytics, AI and customer intelligence use cases. The role combines technical leadership, commercial strategy and senior client engagement. You will shape strategic opportunities, lead presales and POCs, develop … streaming, data modelling, quality, governance, security and observability. Experience establishing data governance frameworks and operating models. Track record delivering platforms supporting analytics, data science, customer intelligence or marketing use cases. Strong presales experience, including solution shaping, proposal development and executive presentations. Proven ability to create pipeline ...

Quantexa is seeking an EMEA lead for our Customer Intelligence solution. You’ll own the proposition across banking, insurance and the public sector, and set the direction for the region with autonomy over how to take it to market. You’ll be the market’s trusted advisor ...

Client Technology - Customer Success Management - Role: Technical Customer Success Manager Location: London Other locations: Anywhere in Country Date: 1 Oct 2026 Requisition ID: 1747610 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse … help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical ...

ICIS in London is seeking a skilled Data & Insight Specialist to join Customer Intelligence, bridging customer research, CRM data, product usage, and business metrics into actionable insights. You will automate analyses with Python, build dashboards in Power BI, and partner with colleagues to drive evidence-based decisions … that improve customer understanding, retention and product outcomes. This role offers exposure to AI-ready analytics, cloud environments, and data architecture within a #J-18808-Ljbffr ...

help to build a better working world.The opportunityTechnology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical health, accelerate … secure adoption and translate technology performance into measurable business value.Working with Customer Success Managers (CSMs), Global Client Service Partners, account technology leaders, Product and Engineering, Information Security, Risk Management and Support, the TCSM owns the technical success plan and coordinates action across the customer lifecycle.Your key responsibilitiesOwn account ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view of global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets. With offices … side of our revenue engine, based in our London office. Reporting to the VP of Revenue Operations and working closely with the VP of Customer Success, you will bridge Sales Ops and Customer Lifecycle Ops - making sure the customer journey from signature to renewal and expansion runs ...

Norwich, England - Customer Success - Full-time - Intermediate Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

/version management or AI-assisted development workflows. Experience building AI-generated reporting, natural-language analytics, business copilots, automated insight generation or merchant/customer intelligence tools. Responsible AI and governance experience, including RBAC, PII handling, audit logs, human approval flows, explainability and GDPR-conscious design. Candidate signals ...

solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence,Vortexacreates an unprecedented view of global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets. With offices in London … London office. Reporting to the VP of Revenue Operations and working closely with the VP ofCustomer Success, you will bridge Sales Ops and Customer LifecycleOps - making sure the customer journey from signature to renewaland expansionruns on clean data, sharpprocessesand well-timed signals. You’llbe the operational partner ...