18 of 18 Customer Intelligence Jobs

veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role: The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. … portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight. Key Responsibilities: Customer Engagement Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio. Deliver executive level QBRs, value reviews, and roadmap conversations tailored ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

lead Cloudinary’s worldwide Support organization and help redefine how technical support creates value for customers and the business. Reporting to the Chief Customer Officer, you will own the strategy, operating model, and performance of a global, follow-the-sun support organization. Beyond delivering operational excellence, you will modernize … Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function. As a member of the Customer Success leadership team, you will serve as the voice of the customer, partnering closely with Engineering, Product, Customer ...

Addressable market coverage, brand awareness & brand engagement • Multi-channel personalised engagement (brand + CEOs) • Qualified lead volumes, opportunity CVR, revenue acceleration (at scale) - creating customer intelligence & decisioning KEY RESPONSIBILITIES Leadership & Management • Intelligence layer: customer profile schema, ICP models, lead scoring models & intent models • Automation - journey framework … revenue attribution & personalisation performance Functional Responsibilities • You will own ICP modelling, persona development, behaviour modelling, lead scoring, intent scoring and opportunity scoring - building the intelligence that powers every downstream campaign. • You will bring AI personalisation to life through dynamic content, dynamic journeys, dynamic sequencing, offer selection, message optimisation ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

team building real-world GenAI and ML solutions across the entire LexisNexis business. Our work powers smarter decisions for Product, Sales, Finance, Marketing, Customer Success, and Engineering—from predictive models to enterprise GenAI apps to automation that transforms how teams operate. About the role We are seeking a Senior … integrations. In this role, you will design, build, and deploy AI and ML solutions that support key business functions across Product, Sales, Finance, Marketing, Customer Success, and Engineering. You will work end-to-end across ideation, modelling, experimentation, prompt engineering, deployment, monitoring, and stakeholder communication. This position is ideal ...

team building real-world GenAI and ML solutions across the entire LexisNexis business. Our work powers smarter decisions for Product, Sales, Finance, Marketing, Customer Success, and Engineering—everything from predictive models to enterprise GenAI apps to automation that transforms how teams operate.We are data science generalists who love variety. … system integrations.In this role, you will design, build, and deploy AI and ML solutions that support key business functions across Product, Sales, Finance, Marketing, Customer Success, and Engineering. You will work end-to-end across ideation, modelling, experimentation, prompt engineering, deployment, monitoring, and stakeholder communication.This position is ideal ...

team building real-world GenAI and ML solutions across the entire LexisNexis business. Our work powers smarter decisions for Product, Sales, Finance, Marketing, Customer Success, and Engineering-everything from predictive models to enterprise GenAI apps to automation that transforms how teams operate . We are data science generalists … integrations. In this role, you will design, build, and deploy AI and ML solutions that support key business functions across Product, Sales, Finance, Marketing, Customer Success, and Engineering. You will work end-to-end across ideation, modelling, experimentation, prompt engineering, deployment, monitoring, and stakeholder communication. This position is ideal ...

oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Birmingham (B30 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager … drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact ...

oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership . K ey Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports …/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required . Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact ...

purchasing dynamics. Collaborate with Data Engineering teams to integrate and operationalise third-party datasets e.g. student population and institutional metrics to create rich, actionable customer intelligence profiles. Work closely with the Product Marketing and Sales Strategy teams to align analytical outputs with go-to-market strategies, pricing frameworks … commercial objectives at the product-offering level. Design, build, and productionise scalable end-to-end data pipelines incorporating normalised customer attributes, behavioural signals, and finalised rSAM outputs. Combine the EDU rSAM with advanced propensity modelling techniques to optimise education-focused sales motions and accelerate customer growth opportunities. Deliver ...

across regions. You will modernize Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function. As a member of the Customer Success leadership team, you will partner with Engineering, Product, Customer Success, Sales, Marketing ...

workshops, communicate technical concepts clearly, influence stakeholders, and drive closure on action items. Preferred Skills Experience in financial crime, fraud, AML transaction monitoring, or customer intelligence use cases. Experience designing entity resolution and graph/network analytics solutions, including tuning and evaluation approaches. Exposure to MLOps/ModelOps ...

future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services Cyber Security Communications … Solutions Cloud Services Business Technology Solutions Digital Transformation For the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression. You will have access to: * AI-powered sales tools * Sales automation platforms * CRM and customer intelligence ...