1 to 25 of 47 Customer Intelligence Jobs

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage … through data-driven insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director ...

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

broad, commercially focused analytics role for someone who can combine strong SQL, stakeholder engagement, and BI expertise to help shape product, growth, customer, and commercial decisions. You'll be joining a business with a highly mature analytics environment, a modern data stack, and a genuine appetite for data-driven … improve BI reporting and self-serve analytics capabilities using Omni. Translate stakeholder requests into clear analytical frameworks and delivery plans. Support strategic projects including customer intelligence, segmentation, lifecycle engagement, and experimentation. Create dashboards, tools, and analysis that help stakeholders answer questions independently. Partner closely with Product, Growth, Commercial ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

About Intent HQ Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour … Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning the company’s customer intelligence platform into measurable business impact—from initial engagement through ongoing adoption and growth. You will lead the Client Success team & work closely with ...

heart of everything we do. Reporting to the Global VP of Data & Analytics and partnering closely with the Chief Growth Officer, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation. This role is responsible for shaping how Just Eat understands … predicts and influences customer behaviour across all markets. You'll lead high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth. Working collaboratively with Growth, Product, Technology ...

trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will Lead a high-impact analytics group focused on voucher and discount strategies. You will Deliver an evolved, experiment-led ecosystem … markets by translating raw data into clear commercial opportunities. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention. These are some of the key components to the position: Lead and mentor a talented team, embedding a "test-and-learn ...

Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

capability. You will lead the design and delivery of modern cloud data platforms using technologies including Snowflake and Databricks, supporting analytics, AI and customer intelligence use cases. The role combines technical leadership, commercial strategy and senior client engagement. You will shape strategic opportunities, lead presales and POCs, develop … streaming, data modelling, quality, governance, security and observability. Experience establishing data governance frameworks and operating models. Track record delivering platforms supporting analytics, data science, customer intelligence or marketing use cases. Strong presales experience, including solution shaping, proposal development and executive presentations. Proven ability to create pipeline ...

Quantexa is seeking an EMEA lead for our Customer Intelligence solution. You’ll own the proposition across banking, insurance and the public sector, and set the direction for the region with autonomy over how to take it to market. You’ll be the market’s trusted advisor ...

foodservice/QSR businesses. You will build the sales collateral our team relies on, run our win/loss programme, and listen to customer conversations, including through Gong, for the insight that keeps our messaging honest. It suits someone who is naturally curious about the market and resilient enough … will have a truly global focus due to Foods Connected’s expansion into markets including EMEA, APAC and North America. RESPONSIBILITIES: Positioning, Messaging & Market Intelligence – 30% Own and continuously sharpen Foods Connected’s positioning and messaging, testing it against how prospects and customers actually describe their problems. Run ongoing ...

ICIS in London is seeking a skilled Data & Insight Specialist to join Customer Intelligence, bridging customer research, CRM data, product usage, and business metrics into actionable insights. You will automate analyses with Python, build dashboards in Power BI, and partner with colleagues to drive evidence-based decisions … that improve customer understanding, retention and product outcomes. This role offers exposure to AI-ready analytics, cloud environments, and data architecture within a #J-18808-Ljbffr ...

help to build a better working world.The opportunityTechnology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical health, accelerate … secure adoption and translate technology performance into measurable business value.Working with Customer Success Managers (CSMs), Global Client Service Partners, account technology leaders, Product and Engineering, Information Security, Risk Management and Support, the TCSM owns the technical success plan and coordinates action across the customer lifecycle.Your key responsibilitiesOwn account ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership.Location: CM24 9ZRKey ResponsibilitiesStrategic Client & Asset ManagementCollaborate with the Royal London asset manager to set the strategy, calling on subject matter … required.Customer Management & ExperienceThe role is envisaged as predominantly site based with key focus occupier visibilityServe as the primary point of contact for all customer enquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships.Proactively identify opportunities to improve the customer experience through building amenities ...

Senior Customer Success Manager - 12 Month FTC London (Hybrid – 3 days office-based in central) £60,000 - £68,000 + commission A high-growth, AI-powered customer intelligence platform is looking for a commercially driven operator to take ownership of their enterprise expansion strategy. The platform helps … global brands turn unstructured customer data into actionable insight, with clients across sectors including financial services, tech, FMCG, and media. You’ll be joining a 50-person team (split between London and Manchester), with a growing presence in the US. Their platform is used by teams in CX, insight ...

Norwich, England - Customer Success - Full-time - Intermediate Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences. Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world. ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...