13 of 13 Customer Intelligence Jobs

Senior Customer Operations Analyst

Hiring Organisation
Thales
Location
City, Belfast, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model … About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will ...

Sr. Team Lead Customer Intelligence

Hiring Organisation
Just Eat Takeaway.com
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands … involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies. You'll be deeply involved in everything from generating insights to designing experiments, all aimed at increasing the number of orders from our customers and maximizing their lifetime value across ...

Senior Data Analyst

Hiring Organisation
Spencer Rose Ltd
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
Senior Data Analyst - Customer Insight & Performance London Up to 65k We are recruiting for a Senior Data Analyst to join our client, a subscription-led business, in a commercially focused role centred around customer intelligence, retention and performance insights. This is an excellent opportunity for an experienced … Data Analyst who enjoys going beyond traditional reporting, using data to influence commercial decisions, identify customer trends and drive improvements in customer retention. Working closely with senior stakeholders, you will play a key role in understanding subscriber behaviour, forecasting churn and translating complex datasets into actionable business insights. ...

Director of Data & Analytics - Customer & Growth

Hiring Organisation
Just Eat Takeaway.com
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
heart of everything we do. Reporting to the Global VP of Data & Analytics and partnering closely with the Chief Growth Officer, the Director of Customer & Growth Data & Analytics plays a pivotal leadership role within our global Data & Analytics organisation. This role is responsible for shaping how Just Eat understands … predicts and influences customer behaviour across all markets. You'll lead high-performing teams across analytics, data science and product analytics, building the intelligence, AI-powered capabilities and analytical products that drive customer acquisition, engagement, retention and long-term growth. Working collaboratively with Growth, Product, Technology ...

Data Scientist

Hiring Organisation
NES Group Ltd
Location
London, United Kingdom
Employment Type
Contract
Lead Data Scientist - Customer Intelligence & Value Measurement We are looking for a Lead Data Scientist to drive customer intelligence, incrementality measurement, and value analytics across multiple markets. This role will lead the development of customer segmentation, customer lifetime value (CLV) models, incrementality methodologies … value measurement frameworks, providing leadership with robust, defensible insights into customer and commercial performance. Key Responsibilities Lead customer analytics initiatives, including CLV, RFM segmentation, incrementality measurement, and scenario planning. Reconcile customer, transaction, and margin data to create accurate and trusted value estimates. Develop and maintain analytical frameworks ...

Head of Data

Hiring Organisation
Stott & May Professional Search Limited
Location
London, United Kingdom
Employment Type
Permanent
capability. You will lead the design and delivery of modern cloud data platforms using technologies including Snowflake and Databricks, supporting analytics, AI and customer intelligence use cases. The role combines technical leadership, commercial strategy and senior client engagement. You will shape strategic opportunities, lead presales and POCs, develop … streaming, data modelling, quality, governance, security and observability. Experience establishing data governance frameworks and operating models. Track record delivering platforms supporting analytics, data science, customer intelligence or marketing use cases. Strong presales experience, including solution shaping, proposal development and executive presentations. Proven ability to create pipeline ...

Contract Data Scientist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £560.00 per day
Opportunity We're supporting a specialist data and analytics company that develops and licenses a proprietary customer intelligence platform used by enterprise clients. Their platform sits within client environments and leverages first-party customer data, transactions and behavioural events to identify where value is created, forecast future … outcomes and drive customer growth through advanced analytics. They are looking for an experienced Contract Data Scientist to join a critical insurance-focused project and take ownership of model development from day one. The Project Working within the insurance sector, you'll build scalable customer analytics solutions focused ...

Lead UX Designer

Hiring Organisation
Condé Nast
Location
London, England, United Kingdom
Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities around ...

Asset Experience Manager

Hiring Organisation
Jones Lang LaSalle Limited
Location
Maidenhead, Berkshire, South East, United Kingdom
Employment Type
Permanent
oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager to set the strategy, calling on subject … drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact ...

Programme Manager - UK Government

Hiring Organisation
Quantexa
Location
London, UK
Employment Type
Full-time
us. The opportunity. As a Programme Manager, you will lead the end-to-end delivery of complex Quantexa programmes for customers using our Decision Intelligence platform across multiple business use cases, workstreams or releases. You will own the overall success of the programme, providing strategic oversight across all projects … doing. Provide strategic direction and leadership for complex Quantexa programmes, setting clear objectives, priorities, success measures and an executable roadmap aligned with the customer's strategic objectives and desired business outcomes. Establish the programme organisation, governance forums, roles, controls and reporting, coordinating dependent projects, workstreams, releases, with clear accountability ...

Strategy & Analytics Principal

Hiring Organisation
Just Eat Takeaway.com
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a Strategy & Analytics Principal within our Customer Intelligence team, you will generate insights that directly influence business strategy . Your mission is to Lead key initiatives that translate customer data into high-impact growth strategies-accelerating new customer activation, maximizing order frequency, and proactively mitigating churn . Collaborating closely across global teams, you will step into the shoes of our customers and partners, breaking silos to Deliver actionable analytical storylines . In this dynamic tech environment ...

Senior Machine Learning Engineer (Customer/Marketing)

Hiring Organisation
ASOS
Location
London, England, United Kingdom
millions of customers discover products, engage with our brand and shop every day.We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation.You … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business.Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

Technology Account Partner - Banking - UK

Hiring Organisation
Quantexa
Location
London, UK
Employment Type
Full-time
selected strategic banking customers, defining and executing account strategies that drive sustained business value. Take ownership of defining the strategy and vision for decision intelligence across the entire customer enterprise for strategic banking clients. Collaborate with Product, Delivery, and strategic partners to ensure alignment with customer goals … adherence to Quantexa blueprints, and successful value realisation across discovery, delivery, and proving stages. Ensure operational adoption of the Quantexa platform within customer teams. Own and manage key executive relationships, ensuring appropriate governance and driving renewal and expansion of customer engagements. Support the growth and development ...