16 of 16 Customer Intelligence Jobs

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Director, Customer Analytics (Contract)

Location
Greater London, England, United Kingdom
assignment through to end 2027 and it can be based in the UK or Hong Kong. Ready to transform how HSBC turns customer insight into measurable outcomes? Why HSBC We are on a mission to unlock HSBC’s full potential. We’ll achieve this by becoming a simple, more … globally, putting customers at the heart of everything we do. You will join a dynamic and growing team dedicated to making that happen. The Customer and Culture team partner with the businesses to deeply understand our customers, earn their trust, and improve their experience. We work hand in hand ...

Head of Data Analytics

Hiring Organisation
Harnham
Location
Greater Manchester, England, United Kingdom
within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. … With a strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role ...

Customer Insights Analyst

Hiring Organisation
ICIS
Location
City of London, London, United Kingdom
sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

Sr. Team Lead Customer Intelligence - Experimentation

Hiring Organisation
Just Eat Takeaway.com
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will Lead a high-impact analytics group focused on voucher and discount strategies. You will Deliver an evolved, experiment-led ecosystem … markets by translating raw data into clear commercial opportunities. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention. These are some of the key components to the position: Lead and mentor a talented team, embedding a "test-and-learn ...

Senior Product Manager – Customer, Access & Identity

Location
Greater London, England, United Kingdom
Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning … natural language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

Strategy & Analytics Principal

Hiring Organisation
Just Eat Takeaway.com
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a Strategy & Analytics Principal within our Customer Intelligence team, you will generate insights that directly influence business strategy . Your mission is to Lead key initiatives that translate customer data into high-impact growth strategies-accelerating new customer activation, maximizing order frequency, and proactively mitigating churn . Collaborating closely across global teams, you will step into the shoes of our customers and partners, breaking silos to Deliver actionable analytical storylines . In this dynamic tech environment ...

Data Scientist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £65,000 per annum
opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

Data Scientist

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around ...

Marketing & Digital Analytics Recruitment Consultant

Hiring Organisation
RITZ RECRUITMENT
Location
South East London, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance … leaders. Identifying and engaging high-calibre candidates across the analytics and insights market. Developing new business opportunities and expanding existing client partnerships. Providing market intelligence, salary benchmarking and hiring advice. Building a strong personal brand through networking and market expertise. Keeping up to date with emerging trends across data ...

Engineering Lead – Data, Analytics & AI

Location
West of England, England, United Kingdom
roadmap in partnership with Product, Architecture, Data Science and business stakeholders. Drive technical strategy and engineering excellence across data, analytics and AI solutions. Enable customer intelligence, personalisation, decisioning and conversational AI use cases through modern data products and data platforms. Design and implement reusable data products, semantic models ...

Lead Data Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£85,000 - £90,000 per annum
COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel … telecommunications to improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

Senior AI Product Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£120,000 - £140,000 per annum
their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

Sales Director UK

Location
Greater London, England, United Kingdom
value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...

Sales Director, Insurance - UK

Location
Greater London, England, United Kingdom
make a profound difference in the insurance industry? Are you passionate about supporting innovation and change that drives business growth, trusted risk management, and customer-centricity? At Quantexa, we do. This drive to challenge ourselves and the industry is what inspires us every day. Our culture is underpinned … only by our ability to build market-leading, AI-driven Decision Intelligence technology, but by our dedication to creating real, operational change across the insurance vertical. It is what has allowed us to support the industry across 4 continents and 20+ countries, and it is what will continue ...