1 to 25 of 26 Customer Intelligence Jobs

Description: As a Sr. Product Marketing Manager, Customer Advocacy, you will build and run the programs that turn Datasite's most passionate customers into powerful voices for our brand. You’ll drive key customer advocacy programs including customer advisory boards, customer stories, and voice of customer … stories to the market. This is a high-impact individual contributor role suited for a seasoned product marketer who knows how to build lasting customer relationships, translate insights into strategy, and create content and programs that move the needle for sales, marketing, and product alike. What you can expect ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

assignment through to end 2027 and it can be based in the UK or Hong Kong. Ready to transform how HSBC turns customer insight into measurable outcomes? Why HSBC We are on a mission to unlock HSBC’s full potential. We’ll achieve this by becoming a simple, more … globally, putting customers at the heart of everything we do. You will join a dynamic and growing team dedicated to making that happen. The Customer and Culture team partner with the businesses to deeply understand our customers, earn their trust, and improve their experience. We work hand in hand ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

London, Hybrid Compensation is as follows: £200,000 per annum 20% annual bonus Equity participation Omnis has been exclusively retained to identify a Global Customer Data Science Leader for a globally recognised consumer brand. Whilst operating at significant global scale, the organisation has retained a highly collaborative, ambitious … this capability continues to grow significantly over the coming years as further functions are brought in-house. The remit spans two core pillars of Customer Data Science and Marketing Measurement, with a strategic programme already underway to insource capabilities currently delivered by specialist consultancies and external partners. Alongside this ...

AVEVA is creating software trusted by over 90% of leading industrial companies.Job Title: Senior Market and Competitive Intelligence ManagerLocation: London, UK - Hybrid (50% working time at the office)Employment Type: Full-time permanent The job The Senior Market and Competitive Intelligence Manager is a strategic, high-impact individual … contributor role designed to shape and elevate AVEVA’s global market, competitor, and customer intelligence capabilities. This role is critical in driving our Go-To-Market (GTM) strategy by providing actionable, data-driven insights that empower senior sales and marketing leadership.The ideal candidate is a highly organised self ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

each brand, leveraging all thought leadership, product announcements, content, and marketing efforts to engage our communities and build trust. Reactive Support: Work with the Customer Support team to promptly respond to user complaints, questions, and comments to provide an exceptional customer experience, maintaining high response rates and reducing … response times. Community Moderation: Moderate public conversations and community discussions on all forums to protect and grow brand reputation. Customer Intelligence: Surface recurring customer pain points and product feedback to inform development priorities. SEO & Reputation: Work to improve trust scores and increase brand visibility in AI-driven ...

POSITIONThe Business Insights Lead plays a critical role in shaping commercial decision-making across the Animal Health business through strategic analytics, business intelligence, and actionable insights. The role transforms complex data into meaningful recommendations that drive business growth, commercial performance, and competitive advantage.Working closely with senior stakeholders across Commercial … Marketing, Customer Excellence, and Leadership teams, the Business Insights Lead provides customer, product, pricing, and sales performance insights that support strategic priorities, investment decisions, and commercial actions. Combining strong analytical expertise with commercial acumen, the role serves as a trusted business partner, translating data into clear recommendations that ...

passionate about building trusted customer data foundations that power meaningful marketing decisions Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services … vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

that underpins every commercial conversation. Working alongside an Account Executive and supported by a Senior Solution Engineer, you will develop deep knowledge of the customer's data environment and use it to uncover and progress new use cases across the organisation.AS A SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL:Support … qualification through proof of concept delivery and technical closeBuild and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectivesDesign and execute proof of concept engagements covering financial services use cases including risk analytics, regulatory data platforms ...

perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance … leaders. Identifying and engaging high-calibre candidates across the analytics and insights market. Developing new business opportunities and expanding existing client partnerships. Providing market intelligence, salary benchmarking and hiring advice. Building a strong personal brand through networking and market expertise. Keeping up to date with emerging trends across data ...

future of iLottery. At Allwyn Lottery Solutions, data is central to how we help lotteries grow, innovate, and deliver exceptional player experiences. Our Business Intelligence and Data team is building the next generation of products that allow both internal teams and customers to interact with data, analytics … glass across our data platform, AWS services, reporting capabilities, operational monitoring, analytics tooling, and self-service data access. A next-generation, AI-native Customer Data and Experience Platform (CDXP) that leverages large language models, automation, and modern data architecture to transform how users discover insights, build audiences, orchestrate experiences ...

HSBC is seeking a Director of Customer Analytics to shape the next generation of customer intelligence and turn insight into action across the bank. You will sit at the intersection of customer experience, commercial decision-making, data and technology to align stakeholders around meaningful questions … measurable outcomes. You will build an integrated view of the customer, apply AI-enabled methods, establish governance, and embed continuous improvement loops to reduce issues and accelerate #J-18808-Ljbffr ...

data and AI priorities of financial services buyersDesign and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environmentsAct as a subject matter expert on financial services data architecture, translating complex regulatory … services data use cases including risk management, regulatory reporting (Basel, MiFID II, GDPR), market data, fraud analytics, and AI/ML for credit and customer intelligenceStrong hands-on expertise with cloud data platforms, ideally including Snowflake, and the ability to architect and demo enterprise-grade solutions liveProficiency ...

roadmap in partnership with Product, Architecture, Data Science and business stakeholders. Drive technical strategy and engineering excellence across data, analytics and AI solutions. Enable customer intelligence, personalisation, decisioning and conversational AI use cases through modern data products and data platforms. Design and implement reusable data products, semantic models ...

engineering roadmap in partnership with Product, Architecture, Data Science and business stakeholders.Drive technical strategy and engineering excellence across data, analytics and AI solutions.Enable customer intelligence, personalisation, decisioning and conversational AI use cases through modern data products and data platforms.Design and implement reusable data products, semantic models and analytics ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To developrelationships with key influencers both internally and externally. To work as an integral part of the Service team … ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster ...

COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel … telecommunications to improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services Cyber Security Communications … Solutions Cloud Services Business Technology Solutions Digital Transformation For the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression. You will have access to: * AI-powered sales tools * Sales automation platforms * CRM and customer intelligence ...