1 to 25 of 47 Customer Intelligence Jobs

DescriptionInfopro Digital, the B2B group specialising in information and technology, is currently looking for a Customer Growth & Intelligence Manager on a permanent basis to strengthen the team within Red-on-line, part of Infopro Digital's Risk & Compliance division.Red-on-line helps organisations manage operational risk and maintain … across Environment, Health & Safety (EHS) requirements through a market-leading SaaS platform and specialist services. Operating internationally, Red-on-line supports businesses with regulatory intelligence, risk management solutions and action plan management tools that help customers improve compliance, reduce risk and strengthen business performance.As Red-on-line continues ...

About UsThis is a unique opportunity to build and lead world-class Product Intelligence capabilities, combining Voice of Customer, advanced analytics and product validation to influence product decisions across Dyson. Your work will help ensure customer outcomes remain visible, measurable and central to decision-making throughout … product lifecycle.About the TeamThe Global Product Intelligence team serves as Dyson's independent voice of Product Satisfaction, helping to ensure products deliver the customer outcomes they are designed to achieve.As Quality Manager, you will lead Dyson's global Product Intelligence capability, transforming customer feedback, validation evidence ...

Customer Insight & Enablement Manager Company: Albany Beck Location: London/Hybrid Engagement Type: Permanent Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that … organisation that’s passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking an experienced Customer Insight & Enablement Manager to support a major customer transformation agenda within a leading Financial Services organisation. Sitting within the Customer Intelligence ...

creating a sense of belonging for all.We're heading in one direction, the future. We’d love you to join us.The opportunity.Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table.That's the problem we solve, at scale. We connect data ...

Description: As a Sr. Product Marketing Manager, Customer Advocacy, you will build and run the programs that turn Datasite's most passionate customers into powerful voices for our brand. You’ll drive key customer advocacy programs including customer advisory boards, customer stories, and voice of customer … stories to the market. This is a high-impact individual contributor role suited for a seasoned product marketer who knows how to build lasting customer relationships, translate insights into strategy, and create content and programs that move the needle for sales, marketing, and product alike. What you can expect ...

accelerate the next phase of Group Customer Operations (GCO), aligned to the Nationwide Blueprint, our Modern Mutual ambition and our strategic priorities, we are advertising a maternity cover opportunity for a high-performing Head of Customer Experience - Transformation and Delivery. This is a high-impact leadership role … centre of journey ownership, GCO performance, customer intelligence, automation and AI. The agenda is clear, strategically important and outcome-led: we need to maintain pace, strengthen delivery and continue turning insight, journey performance and intelligent automation into measurable improvements for customers, colleagues and the Society. This role brings ...

broad, commercially focused analytics role for someone who can combine strong SQL, stakeholder engagement, and BI expertise to help shape product, growth, customer, and commercial decisions. You'll be joining a business with a highly mature analytics environment, a modern data stack, and a genuine appetite for data-driven … improve BI reporting and self-serve analytics capabilities using Omni. Translate stakeholder requests into clear analytical frameworks and delivery plans. Support strategic projects including customer intelligence, segmentation, lifecycle engagement, and experimentation. Create dashboards, tools, and analysis that help stakeholders answer questions independently. Partner closely with Product, Growth, Commercial ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Group Vice President, UK Customer Growth will lead Zeta’s strategy to protect, grow and materially expand its existing UK enterprise customer base. This is a senior, hands-on player-coach role combining strategic account leadership, executive customer engagement, commercial growth, forecasting and a strong understanding … customer delivery. The successful candidate will personally own a significant portfolio of enterprise customers and lead the growth agenda across Zeta’s highest-value UK relationships, while also developing the wider UK customer account organisation. The role is focused exclusively on existing customer growth rather than ...

trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. … With a strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

power infinite possibilities for our customers, colleagues and society at large.**About the Role:**The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed … accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.**Primary Responsibilities****Strategic Account Management*** Develop and implement effective territory sales plans to consistently meet ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will Lead a high-impact analytics group focused on voucher and discount strategies. You will Deliver an evolved, experiment-led ecosystem … markets by translating raw data into clear commercial opportunities. Join us in a dynamic environment where you'll use the latest technology to drive customer activation and retention. These are some of the key components to the position: Lead and mentor a talented team, embedding a "test-and-learn ...

Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/gb-en/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

solutions. The company combines deep technical expertise with a fast-paced, growth-driven environment, offering professionals the opportunity to play a central role in customer development, commercial expansion, and the adoption of advanced photonics technologies. Mission The Business Development Manager will be responsible for leading customer-facing business … identifying and developing new commercial opportunities while building strong relationships with prospective and existing customers. The role will act as a key interface between customer requirements and internal technical capabilities, helping translate complex photonics needs into structured commercial opportunities and supporting their progression throughout the sales cycle. Responsibilities Business ...

Consumer Brand Location: London, hybrid Compensation: £200,000 base salary 20% annual bonus Equity participation Omnis has been exclusively retained to identify a Global Customer Data Science Leader for one of the world’s most recognised consumer brands. This is not a conventional Data Science leadership mandate. … engage with their customers. For decades, consumer behaviour has largely been modelled using familiar transactional, demographic and behavioural data. The next generation of customer intelligence will be powered by a much broader universe of contextual data, unstructured information and emerging signals. The successful individual will help the organisation ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning … natural language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

globally recognised consumer brand to appoint an AI Innovation Lab Lead. This is a newly defined leadership role with responsibility for building an Artificial Intelligence Innovation Lab and shaping how AI transforms the organisation’s understanding of its customers. Several high-potential POC's have already demonstrated early value. … successful individual will lead a multidisciplinary team spanning agentic AI, data strategy, knowledge graphs and data infrastructure. They will work closely with senior executives, customer teams and technical leaders, translating complex technology into clear commercial choices and compelling cases for investment. The remit centres on three major areas: 👉Customer ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a Strategy & Analytics Principal within our Customer Intelligence team, you will generate insights that directly influence business strategy . Your mission is to Lead key initiatives that translate customer data into high-impact growth strategies-accelerating new customer activation, maximizing order frequency, and proactively mitigating churn . Collaborating closely across global teams, you will step into the shoes of our customers and partners, breaking silos to Deliver actionable analytical storylines . In this dynamic tech environment ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...