10 of 10 Customer Intelligence Jobs

excel delivery. You will be working on various exciting projects, including Future Roadmap, Product strategy and Campaign delivery, Value Proposition, New and Existing customer collateral, working closely with cross functional team members to maximise GTM strategy and more. This role will be best suited to someone that has solid … product and generalist experience, has embraced AI to excel delivery, and has great stakeholder communication skills. You will be customer facing at times, so ideally you love talking to clients and various internal stakeholders with the ability to engage senior leaders. This is a fairly small team, and your ...

veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role: The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. … portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight. Key Responsibilities: Customer Engagement Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio. Deliver executive level QBRs, value reviews, and roadmap conversations tailored ...

Drive our growth. Shape customer opportunity. Be our next Senior Business Development Representative! Were looking for a Senior BDR to fuel our pipeline, convert insight into opportunity, and play a key part in supporting our Account Management and Marketing teams. Youll be the voice behind our campaigns, the curiosity … every customer conversation, and the driving force behind high-quality Sales Qualified Leads (SQLs). From turning MQLs into meaningful conversations to uncovering upsell and cross-sell potential, youll help us connect the right customers with the right solutions all while capturing the intelligence that powers smarter selling. ...

Customer Insight Strategy and Transformation Lead London, Hybrid Salary up to £90,000 This is a senior, high impact role for an insight leader who wants to shape how customer intelligence drives decision making at enterprise level. You will play a pivotal role in building scalable insight … organisation to move from reactive reporting to proactive, strategic insight. The Company They are a large, complex organisation with a strong focus on customer outcomes and data driven transformation. Customer insight sits at the heart of their strategy, supporting commercial, operational and regulatory priorities. The business is investing ...

largest and most complex frontline workforces in the world, and their experience with Sona shapes whether our mission lands. As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function … polished machine, this isn't the right fit. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships, and a V1 operating model, and define what Customer Success looks like at Sona for years to come. Responsibilities Lead and develop ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding, and client … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

Edinburgh (Hybrid - Once per month in the office). Purpose of the role: As Platform & Product Operations Manager you will run and mature a Customer Intelligence Platform supporting outbound customer engagement across the bank. The platform helps teams understand whether customer engagement approaches and outbound messaging … reliability. Set up and maintain dashboards, reporting, alerting mechanisms, and SLAs for incident response. Provide clear insight into the performance and impact of outbound customer messaging and engagement activity. Create effective interfaces between business and technology teams, ensuring shared understanding of priorities, issues, and outcomes. Establish clear service ownership ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design and delivery … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...

with operational stakeholders, architects, engineering teams, and delivery leadership Validate data outputs against OPERA UI behaviour and operational processes Support downstream use cases including customer intelligence, personalised marketing, reporting, and pricing optimisation Required Experience 5+ years' hands-on experience with Oracle OPERA PMS (v5.x and/or OPERA … complex data discrepancies Excellent stakeholder communication skills, with the ability to work across both business and technical teams Nice to Have Experience building hospitality Customer Data Platforms (CDPs) or Enterprise Data Warehouses (EDWs) Exposure to modern cloud data technologies such as Databricks or Microsoft Fabric Experience working on large ...

signed deal into a thriving, deeply embedded partnership - responsible for onboarding, adoption, health, retention and expansion. This role sits at the intersection of customer success, implementation, and relationship management. You'll work directly with firm principals, compliance teams, and advisers to get Saturn live, drive real behaviour change … upsell opportunities within existing accounts and work with the Partnerships team Translate feedback into specific, actionable insights for Product - becoming a trusted source of customer intelligence Build productive cross-functional relationships with Product, Engineering and Partners Lead strategic conversations, representing Saturn in the industry Contribute to improving processes ...