23 of 23 Customer Intelligence Jobs

Head of Data & Customer Intelligence Company: Albany Beck Location: London OR Birmingham – Hybrid Working Model Engagement Type: Permanent Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise … passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking an experienced Head of Data & Customer Intelligence to work on a long-term deployment in the Commercial Banking division of our leading global Financial Services clients, based in London. ...

healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.We are seeking a collaborative and highly motivated Market & Customer Intelligence program … Manager to drive the operational execution, adoption, and expansion of our Market & Customer Intelligence platform across the Eurasia region. This role is ideal for a professional who excels at enabling cross-functional collaboration, building knowledge-sharing capabilities, and embedding market and customer intelligence into commercial teams ...

nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.Title: Customer Intelligence AnalystBase location: Belfast, Northern Ireland (Hybrid)Thales:Thales is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they … customers and protecting what matters most. Thales—Protect the pulse of your business. Learn more: Summary:Imperva, A Thales Company is seeking a passionate Customer Intelligence Analyst to support our Customer Success organization.This role will identify customer intelligence within our business and make this actionable ...

healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.In this role, you will lead and scale a high-impact intelligence program … across Medtronic EurAsia. The role focuses on transforming market and customer insights into actionable, decision-ready intelligence, while embedding a unified capability across countries and functions. It also bridges business objectives and AI-driven data solutions, translating commercial needs into actionable data insights. The position offers strong visibility ...

veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role: The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. … portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight. Key Responsibilities: Customer Engagement Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio. Deliver executive level QBRs, value reviews, and roadmap conversations tailored ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build ...

London, Hybrid Compensation is as follows: £200,000 per annum 20% annual bonus Equity participation Omnis has been exclusively retained to identify a Global Customer Data Science Leader for a globally recognised consumer brand. Whilst operating at significant global scale, the organisation has retained a highly collaborative, ambitious … this capability continues to grow significantly over the coming years as further functions are brought in-house. The remit spans two core pillars of Customer Data Science and Marketing Measurement, with a strategic programme already underway to insource capabilities currently delivered by specialist consultancies and external partners. Alongside this ...

Support to lead Cloudinary’s worldwide Support organization and help redefine how technical support creates value for customers and the business.Reporting to the Chief Customer Officer, you will own the strategy, operating model, and performance of a global, follow-the-sun support organization. Beyond delivering operational excellence, you will … modernize Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function.As a member of the Customer Success leadership team, you will serve as the voice of the customer, partnering closely with Engineering, Product, Customer ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create ...

each brand, leveraging all thought leadership, product announcements, content, and marketing efforts to engage our communities and build trust. Reactive Support: Work with the Customer Support team to promptly respond to user complaints, questions, and comments to provide an exceptional customer experience, maintaining high response rates and reducing … response times. Community Moderation: Moderate public conversations and community discussions on all forums to protect and grow brand reputation. Customer Intelligence: Surface recurring customer pain points and product feedback to inform development priorities. SEO & Reputation: Work to improve trust scores and increase brand visibility in AI-driven ...

POSITIONThe Business Insights Lead plays a critical role in shaping commercial decision-making across the Animal Health business through strategic analytics, business intelligence, and actionable insights. The role transforms complex data into meaningful recommendations that drive business growth, commercial performance, and competitive advantage.Working closely with senior stakeholders across Commercial … Marketing, Customer Excellence, and Leadership teams, the Business Insights Lead provides customer, product, pricing, and sales performance insights that support strategic priorities, investment decisions, and commercial actions. Combining strong analytical expertise with commercial acumen, the role serves as a trusted business partner, translating data into clear recommendations that ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership. Location: Birmingham (B30 postcode area) Key Responsibilities Strategic Client & Asset Management Collaborate with the Royal London asset manager … drivers/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required. Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact ...

oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership . K ey Responsibilities Community Support & Development Provide line management and day-to-day escalation support for designated direct reports …/values and articulate these to the wider team Support emergency planning, business continuity, testing, and monitoring with emergency management support as required . Customer Management & Experience The role is envisaged as predominantly site based with key focus occupier visibility Serve as the primary point of contact ...

that underpins every commercial conversation. Working alongside an Account Executive and supported by a Senior Solution Engineer, you will develop deep knowledge of the customer's data environment and use it to uncover and progress new use cases across the organisation.AS A SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL:Support … qualification through proof of concept delivery and technical closeBuild and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectivesDesign and execute proof of concept engagements covering financial services use cases including risk analytics, regulatory data platforms ...

passionate about building trusted customer data foundations that power meaningful marketing decisions Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services … vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance … leaders. Identifying and engaging high-calibre candidates across the analytics and insights market. Developing new business opportunities and expanding existing client partnerships. Providing market intelligence, salary benchmarking and hiring advice. Building a strong personal brand through networking and market expertise. Keeping up to date with emerging trends across data ...

data and AI priorities of financial services buyersDesign and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environmentsAct as a subject matter expert on financial services data architecture, translating complex regulatory … services data use cases including risk management, regulatory reporting (Basel, MiFID II, GDPR), market data, fraud analytics, and AI/ML for credit and customer intelligenceStrong hands-on expertise with cloud data platforms, ideally including Snowflake, and the ability to architect and demo enterprise-grade solutions liveProficiency ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To developrelationships with key influencers both internally and externally. To work as an integral part of the Service team … ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster ...

future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services Cyber Security Communications … Solutions Cloud Services Business Technology Solutions Digital Transformation For the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression. You will have access to: * AI-powered sales tools * Sales automation platforms * CRM and customer intelligence ...