1 to 1 of 1 Customer Retention Jobs in Durham

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. Full Driving License & Car The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to more »