5 Customer Retention Jobs in Surrey

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions … and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed more »

disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression or veteran status. You may also have experience in the following: Customer Success Manager, Customer Relationship Manager, Client Engagement Specialist, Account Manager, Client Advocate, Customer Satisfaction Specialist, Account Success Manager, Client Support Manager, Customer Retention Specialist, and Customer Experience Manager, etc REF more »

their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. more »

growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses … other businesses to expand our reach and market presence * Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. * Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. * Reporting: Provide regular reports and updates … management team. * Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. * Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. * Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »