1 to 25 of 33 Customer Segmentation Jobs in London

Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

exciting journey of growth and transformation – and we'd love you to be part of it. The opportunityWe're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition.Supporting categories across the Avios Retail Domain, you'll use customer … products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This ...

DescriptionThe Role:We are looking for a highly analytical and commercially minded Personalisation Audience Manager to lead the development, management, and optimisation of customer audiences across digital and marketing channels.This role will sit within the Personalisation function and play a critical role in scaling customer segmentation, audience … strategy, and cross-channel personalisation capabilities through data, process improvement, and AI-driven approaches.This is a highly collaborative role that combines customer insight, technical understanding, stakeholder management, and strategic thinking.Key Responsibilities:Manage day-to-day audience and segmentation requirements within the Customer Data Platform from a business ...

closely with cross-functional stakeholders, apply advanced analytical methods to challenging business problems, and help shape decisions that drive growth, engagement, and long-term customer value. If this introduction sparks your interest, keep reading — the best is yet to come!Job Description:Essential Responsibilities: Lead the development and implementation … spanning PayPal P2P, Checkout, Credit, Debit, and more — and identifying where the greatest untapped growth opportunities lie.The team drives business outcomes through advanced analytics, customer segmentation, funnel analysis, experimentation, and causal inference. We are a close-knit group of intellectually curious, technically rigorous data scientists who take pride ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base.Key responsibilities:Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have:A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

PayPal's consumer ecosystem, help shape analytical approaches used across the organization, and partner with senior stakeholders to drive growth, engagement, and long-term customer value. If this introduction sparks your interest, keep reading — the best is yet to come!Job Description:Essential Responsibilities: Lead and manage data science … spanning PayPal P2P, Checkout, Credit, Debit, and more — and identifying where the greatest untapped growth opportunities lie.The team drives business outcomes through advanced analytics, customer segmentation, funnel analysis, experimentation, and causal inference. We are a close-knit group of intellectually curious, technically rigorous data scientists who take pride ...

build the future of global banking. If that sounds like you, let’s build what’s next.About the RoleAs our founding Global Customer Insights Lead, you will establish the company's definitive source of truth for customer understanding, spanning NPS, competitive intelligence, and executive-level insight.This … narrative. You will stay close to our customers, synthesize qualitative and quantitative signals, and translate insight into decisions that meaningfully shape product direction, customer experience, go-to-market priorities, and overall company strategy.You will own our global NPS and customer insight agenda, build and lead a high-performing ...

responsibilities will include:· Assist in collecting, processing, and analysing marketing datasets to support data-driven decision-making for client engagements, including campaign performance analysis, customer segmentation, and attribution modelling.· Support the development and optimisation of agentic AI workflows for marketing use cases, including personalised content generation, audience segmentation … dashboards that track the impact of marketing investments, AI initiatives, and data-driven campaigns.· Stay informed about emerging trends in agentic AI, marketing analytics, customer data platforms (CDPs), and data engineering, contributing to internal knowledge sharing and our community of practice.Connect to your skills and professional experienceTo be successful ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors.This role offers a significant opportunity to collaborate … ability to write clear, performant, reliable queries across large and complex datasets.Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing.Data product ownership: Experience building and owning production-grade analytical assets, such ...

DescriptionDG has scaled fast - product ambition, AI capability, an enviable customer base - but we don’t yet have a dedicated product marketing function to turn that ambition into market-ready decisions.We’re hiring our first Product Marketer to own positioning, narrative, launches, customer research, sales enablement and competitive … story end-to-end - the version sales pitches, the version the website tells, the version the CEO uses on stage. Define and narrow our customer segmentation, understand the buyer personas we sell to, and define the value proposition that drives pipeline and revenue.Develop our positioning and messaging, narrative ...

driving industry change and championing our communities.JOB PURPOSEWe are seeking a highly analytical and technically skilled CRM Data Analyst to join our growing Global Customer team. In this role, you will leverage data to drive meaningful customer engagement, optimize CRM strategies, and support the brand’s ambition … ideal candidate has a balance of technical expertise and business acumen, with a passion for the luxury and fashion industry. RESPONSIBILITIESBuild, maintain, and optimize customer data models and segmentation frameworks in DatabricksIdentify customer insights and trends that inform personalization, targeting, and strategic decision-making. Design and maintain ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

About the RoleWorking for a high-growth (+25% YOY), sustainable consumer eCommerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program. You’ll be responsible for creating customer-centric strategies and executing the loyalty program while optimising … personalisation and customer engagement to achieve business growth.Requirements:Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program.Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc.An analytical growth mindset and able to use analytical principals to extract meaningful ...

London Corporate Office. Reporting to the Retail Marketing Director, the E-Commerce Manager will be responsible for driving performance, enhancing the online customer experience, and supporting the continuous improvement of services to achieve key business objectivesResponsibilities:Develop, implement, and continuously refine the e-commerce and digital strategy to drive … revenue growth, brand positioning, and customer loyalty. Act as the digital experience leader, ensuring brand alignment and high standards across all digital channels, working with cross-functional partners in marketing, operations, and product development. Propose and lead enhancements in web UX/UI, driving a seamless and luxurious customer ...

AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … business change etc.). Includes data, AI, martech and adtech transformation roadmaps, measurement frameworks and associated operating model development. Analytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

online as soon as they move into their new home.Working across Brand, CRM, Digital, Sales, Property and Commercial teams, you'll create compelling customer experiences throughout the home-buying journey, whilst collaborating with property developers to identify new growth opportunities and maximise Hyperoptic's presence within sales and marketing … suites.As the marketing lead for the New Build segment, you'll champion the voice of the customer across the business, ensuring customer insight and marketing priorities are represented in cross-functional discussions and senior forums. You'll build strong relationships across teams, influence decision-making and help shape ...

AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … drive effectiveness and efficiency.Develop proposals and methodologies forData Planning; encompassing data-driven journey design, targeting personalisation, test and learnAnalytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

economic value of our products. You will work across our credit, acquiring and business account products to keep our valuation, unit economics, and customer lifetime value models grounded in how merchants actually behave. Your work will inform pricing, segmentation, and investment decisions taken at the most senior levels … have immediate, tangible impact on company performance and on how Teya thinks about its business. ResponsibilitiesBuild and maintain Net Present Value, unit economics, and customer lifetime value models for Teya’s products across credit, acquiring and business account, ensuring assumptions are grounded in observed merchant behaviour.Conduct in-depth analyses ...

Amazon Business internationally! This individual will develop and execute a comprehensive go-to-market strategy, drive product prioritization, act as the voice of the customer, and work cross-functionally (and across organizational boundaries) to expand our B2B customer base. The ideal candidate will excel in strategic thinking, relationship … growth and adoption of the new Business Credit Account (BCA) for Amazon Business International customers.• Develop and execute go-to-market (GTM) strategy.• Conduct customer segmentation and identify targeted use cases.• Working closely with Amazon Business Leadership and Sales organization, identify and pursue B2B payment products that meet ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, ESG & sustainability.With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor … clients, from data strategy and collection to modelling, insights, and activation.· Apply econometrics, regression, Bayesian statistics, and machine learning methods to analyse marketing and customer data· Collaborate closely with Managers to understand the project scope, structure, analytical approaches, manage operations and ensure timely delivery.· Build dashboards and visualisation tools ...

intelligence, executive reporting, business intelligence, and advanced analytics. The Manager acts as the strategic and analytical center of excellence for the business, translating market, customer, financial, and operational data into actionable insights that inform executive decision-making and accelerate business outcomes.1. Business Strategy & Strategic PlanningSupport the VP in development … business review processes.Own the business operating rhythm including monthly business reviews, QBRs, strategic planning sessions, KPI governance and executive performance reporting.Conduct market assessments, customer segmentation, industry analysis and competitive intelligence.Develop strategic recommendations and business cases supporting growth initiatives and GTM priorities.Facilitate strategy workshops and scenario planning.Monitor AI, SaaS ...

Remote - CRM/Email Marketing Manager - Contracta0GP900000HSJ9B.1**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability.With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor … ensuring delivery aligns with client objectives, profitability targets, and timelines.· Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI.· Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches· Continuously ...