1 to 25 of 27 Customer Segmentation Jobs in London

Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across our digital channels. Reporting to the Digital Analytics and Experimentation Lead, you will work across Digital and Digitech, providing … into clear insights with clear next steps, deliver actionable recommendations across trading, product, experimentation and UX, drive Click & Collect optimisation by improving adoption and customer journeys, and collaborate to build datasets, analytics and skills that evolve the customer analytics mindset and enhance experiences for our most valuable customers. ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

deliver innovative data-led and AI driven solutions in a range of areas including: - AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem. - Real-time trend monitoring and predictive analytics. - Customer intelligence, behavioural segmentations and personalisation. - Self-Service Business Intelligence. - Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services. - Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. - Work closely with cross-functional teams, including Engineering, Data Science ...

part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca … efficiency. Develop proposals and methodologies for Data Planning; encompassing data‐driven journey design, targeting personalisation, test and learn Analytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

Amazon Business internationally! This individual will develop and execute a comprehensive go-to-market strategy, drive product prioritization, act as the voice of the customer, and work cross-functionally (and across organizational boundaries) to expand our B2B customer base. The ideal candidate will excel in strategic thinking, relationship … growth and adoption of the new Business Credit Account (BCA) for Amazon Business International customers. Develop and execute go-to-market (GTM) strategy. Conduct customer segmentation and identify targeted use cases. Working closely with Amazon Business Leadership and Sales organization, identify and pursue B2B payment products that meet ...

problem-solving, using marketing technology and data to inform decisions and execution. You will consistently deliver on weekly engagement milestones to support our global customer base! This role is based in our London office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe … prioritise opportunities across onboarding, activation, engagement, retention, and reactivation. Collaborate with product, product marketing, design, data science, and creative partners to build personalised, compelling customer journeys. Define and execute contact strategy through automated and triggered journeys across key channels (e.g. email, push, in-app surfaces where available), coordinating localisation ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … ensuring delivery aligns with client objectives, profitability targets, and timelines. Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI. Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches Continuously ...

business questions. Apply sophisticated quantitative methods such as machine learning, causal inference, synthetic controls, difference‐in‐differences, and propensity score matching. Build and evolve customer segmentation frameworks to reveal behaviorally distinct cohorts. Analyze cross‐product engagement impacts on retention, monetization, and long‐term value. Monitor key consumer funnel ...

high-performance, collaborative team environment Model Development & Deployment Develop and deploy machine learning models for use cases such as: Fraud detection Credit risk modeling Customer segmentation and personalization Forecasting and optimization Ensure models are scalable, explainable, and production-ready Work closely with engineering teams to operationalize models within ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...

strategy and commercial outcomes. The Company They are a specialist AI and analytics business focused on helping enterprise organisations unlock greater value from their customer data. Combining consulting expertise with proprietary technology, they partner closely with clients to solve complex commercial challenges through machine learning, forecasting, customer analytics … important analytical work. You will: Lead, mentor, and develop a team of Data Scientists. Establish modelling standards, validation frameworks, and best practices. Deliver forecasting, customer segmentation, propensity modelling, and machine learning solutions. Take ownership of complex analytical challenges from design through to deployment. Work closely with Product, Engineering ...

model maintenance and future development. Designing, development, and implementation of statistical and machine learning models for various applications, including credit risk assessment, fraud detection, customer segmentation, and marketing optimisation. Monitoring model performance in real‐time and identify any potential issues or biases. Leading training, mentoring, and knowledge‐sharing ...

mobile measurement strategy, including MMP configuration and reconciliation of SKAdNetwork, AdAttributionKit and post-IDFA measurement. Lead the evolution of our marketing technology ecosystem, including customer data platforms, attribution tools, CRM platforms, identity solutions, server-side tagging, conversion APIs and audience activation. Define and govern the commercial metrics that matter … complex analysis to board-level stakeholders. Expert SQL skills alongside strong Python or R for statistical analysis and modelling. Hands‐on experience applying advanced customer segmentation techniques, predictive modelling and causal inference methods. Experience working within high-growth consumer, subscription or direct-response businesses with significant paid media ...

Lead, mentor, and develop a team of Data Scientists while defining best practices across the function Design and deploy machine learning models across forecasting, customer segmentation, and propensity modelling Own end-to-end model development including feature engineering, validation, deployment, and monitoring Partner with Engineering and Product teams ...

engineering, and orchestration on a GCP‐first stack. Building and maintaining production ML pipelines and services for non‐GenAI use cases (e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches). Developing APIs and microservices for AI/ ...

engineering, and orchestration on a GCP-first stack. Building and maintaining production ML pipelines and services for non-GenAI use cases (e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches). Developing APIs and microservices for AI/ ...

spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack. Building andmaintainingproduction ML pipelines and services for non-GenAI use cases (e.g.recommendersystems, customer segmentation models,marketing optimisation modules,leveragingsupervised,unsupervisedand/or econometric modelling approaches). Developing APIs and microservices for AI/ML solutions, ensuring ...

company 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98★ customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist … differing provider segments - creating the clarity, ownership, and handovers that turn good teams into great ones. Drive with data: Translate funnel analytics and customer segmentation into concrete strategy - and then execute Build the machine: Hire, onboard, and performance-manage a world-class team. Coach them to raise ...

worked, what didn’t, and what to do next Work with large datasets to uncover trends and insights Support on broader analytics projects (e.g. customer segmentation, VIP identification) Contribute to client-facing outputs (with support from senior team members) This role offers strong learning and development, with ...

contract basis. This role will focus on building data-driven models to identify growth opportunities and improve sales performance across a large customer base. Responsibilities Analyse complex datasets, build predictive models, and deliver insights that directly influence business strategy and sales campaigns, working closely with senior stakeholders. Qualifications Strong … experience (5+ years) working with complex datasets Experience building and deploying data science/predictive models Experience with customer segmentation, forecasting, or propensity modelling Strong stakeholder communication skills Python and Databricks experience (desirable) Contract Details £500 per day (Inside IR35) – London/Hybrid working – Initial 6-12 month ...