1 to 25 of 55 Customer Segmentation Jobs in London

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

growth and retention strategies at Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main Responsibilities Lead data analysis initiatives … the subscriber lifecycle, from acquisition to retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast churn risk and customer … techniques. Collaborate with cross-functional teams , including marketing, finance, product and editorial, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, product initiatives and retention strategies. Responsible for innovating in how we leverage AI to access and give insights to the newsroom, marketing and product teams . Person Specification More ❯

leading UK-based digital financial services company thats on an exciting journey toward profitability and scale. Theyre looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where youll combine creativity, data, and … technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team: Youll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages Youll collaborate cross-functionally with senior stakeholders … CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRM team to ensure scalable best practices - Troubleshoot and optimise campaign More ❯

leading UK-based digital financial services company thats on an exciting journey toward profitability and scale. Theyre looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where youll combine creativity, data, and … technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team: Youll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages Youll collaborate cross-functionally with senior stakeholders … CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRM team to ensure scalable best practices - Troubleshoot and optimise campaign More ❯

based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where you’ll combine creativity, data … and technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally … CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRM team to ensure scalable best practices - Troubleshoot and optimise campaign More ❯

based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where you’ll combine creativity, data … and technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team: You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally … CRM platform (Braze), acting as both strategist and technical lead - Design and deliver automated lifecycle and marketing campaigns - Partner with Data and Analytics teams to create actionable insights and customer segmentation strategies - Drive continuous improvement in customer engagement, retention, and conversion - Manage, mentor, and develop the CRM team to ensure scalable best practices - Troubleshoot and optimise campaign More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We're looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You'll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you'll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

SENIOR CUSTOMER ANALYST SALARY UP TO £70,000 LONDON We’re looking for a Senior Customer Analyst to work with a global business within the food ordering marketplace to focus on understanding, optimising, growing and extracting value out of their customer base. THE ROLE AND RESPONSIBILITIES: You’ll work on maximising the current value of the customer base particularly around loyalty, retention, and acquisition. Day to day you’ll: Customer Base Management : Evaluate the effectiveness of customer segmentation models and base management strategies to enhance retention, re-engage inactive users, and support end-to-end lifecycle marketing efforts. Insight Generation : Deliver actionable insights on customer behaviour, preferences, and churn indicators to inform … CRM and marketing strategies. Performance Tracking : Develop and maintain dashboards and reports to track key customer metrics, including retention, lifetime value (LTV), churn, and engagement. Cross-Functional Collaboration : Work closely with both local and global stakeholders across CRM, Marketing, and Product teams to ensure data-driven insights are integrated into strategic decisions. Data Storytelling : Leverage visualization tools such as More ❯

food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their Customer Analytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll join … the Customer Analytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key drivers of … customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong analytical storytelling More ❯

food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their Customer Analytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll join … the Customer Analytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key drivers of … customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong analytical storytelling More ❯

food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their Customer Analytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll join … the Customer Analytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key drivers of … customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong analytical storytelling More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. Youll be the go-to expert … embedding market intelligence and customer segmentation directly into product teams. You'll guide your us to what matters most to our customers, and lead the charge in launching new and existing products and features that truly resonate with our audience. Its your mission to turn powerful ideas into real-world impact and shape what product marketing looks like … at WorldFirst. What You Will Do... Develop deep expertise in our customer segments, market trends, and the competitive landscape. Youll then own this knowledge as your strategic edge. Influence product prioritisation by championing the voice of the customer and bringing a sharp market and competitive lens to every discussion. Craft compelling value propositions that speak directly to customer More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. Youll be the go-to expert … embedding market intelligence and customer segmentation directly into product teams. You'll guide your us to what matters most to our customers, and lead the charge in launching new and existing products and features that truly resonate with our audience. Its your mission to turn powerful ideas into real-world impact and shape what product marketing looks like … at WorldFirst. What You Will Do... Develop deep expertise in our customer segments, market trends, and the competitive landscape. Youll then own this knowledge as your strategic edge. Influence product prioritisation by championing the voice of the customer and bringing a sharp market and competitive lens to every discussion. Craft compelling value propositions that speak directly to customer More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. You’ll be the go-to … expert embedding market intelligence and customer segmentation directly into product teams. You'll guide your us to what matters most to our customers, and lead the charge in launching new and existing products and features that truly resonate with our audience. It’s your mission to turn powerful ideas into real-world impact and shape what product marketing … looks like at WorldFirst. What You Will Do... Develop deep expertise in our customer segments, market trends, and the competitive landscape. You’ll then own this knowledge as your strategic edge. Influence product prioritisation by championing the voice of the customer and bringing a sharp market and competitive lens to every discussion. Craft compelling value propositions that speak More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. You’ll be the go-to … expert embedding market intelligence and customer segmentation directly into product teams. You'll guide your us to what matters most to our customers, and lead the charge in launching new and existing products and features that truly resonate with our audience. It’s your mission to turn powerful ideas into real-world impact and shape what product marketing … looks like at WorldFirst. What You Will Do... Develop deep expertise in our customer segments, market trends, and the competitive landscape. You’ll then own this knowledge as your strategic edge. Influence product prioritisation by championing the voice of the customer and bringing a sharp market and competitive lens to every discussion. Craft compelling value propositions that speak More ❯

Marketing is stepping into the spotlight, and you're at the helm. As the first dedicated Product Marketer in the UK, you'll sit at the dynamic crossroads of customer insight, product innovation, and commercial strategy. This is a brand new function, and you're here to build it from the ground up. Youll be the go-to expert … embedding market intelligence and customer segmentation directly into product teams. Its your mission to turn powerful ideas into real-world impact and shape what product marketing looks like at WorldFirst. Collaborate closely with Marketing and Commercial teams to build powerful go-to-market plans, launch materials, and sales enablement tools. A track record of leading impactful product launches … and go-to-market campaigns across both marketing and sales channels. Proven experience in B2B Product Marketing within a fast-paced start-up or scale-up environment. Customer obsessed- experience with qual/quant customer research, segmentation and turning deep customer insight into action. Strong commercial instincts: you understand how to balance revenue growth with operational More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Responsibilities: Deliver implementation and ongoing management of the customer data platforms from More ❯

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation and ongoing management of the customer data platforms More ❯

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation and ongoing management of the customer data platforms More ❯