1 to 25 of 34 Customer Segmentation Jobs in London

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … with leading technologies, and make a real impact for our customers. The role Are you interested in leading and developing a Customer Success organization, shaping strategy, growing future leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Opportunity We're supporting a specialist data and analytics company that develops and licenses a proprietary customer intelligence platform used by enterprise clients. Their platform sits within client environments and leverages first-party customer data, transactions and behavioural events to identify where value is created, forecast future outcomes … drive customer growth through advanced analytics. They are looking for an experienced Contract Data Scientist to join a critical insurance-focused project and take ownership of model development from day one. The Project Working within the insurance sector, you'll build scalable customer analytics solutions focused on: Customer ...

least 2 days per week in the office Rate: Highly Comparative About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Proven experience in CRM, lifecycle marketing or retention marketing. Hands-on experience delivering multi-channel campaigns. Strong understanding of customer segmentation, automated journeys and personalisation. Experience analysing campaign performance ...

Senior Data Scientist £75,000 + benefits | Holborn, London | Office-based Monday-Thursday Build AI-powered products that turn customer data into commercial impact. Join an established analytics and technology business developing cutting-edge SaaS products and bespoke AI solutions for major brands across retail, finance, travel, telecoms … Role Reporting to the CTO, you'll own end-to-end data science projects, developing and deploying machine learning models that drive better customer and commercial outcomes. You'll work across: Customer segmentation, propensity modelling and churn prediction. Revenue and demand forecasting. Python-based modelling, feature engineering ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists to extract value from our data assets and maximise customer value. What ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

Customer Data Analyst Hybrid £400 per day Inside IR35 3-Month Contract This is an exciting opportunity to join a high-profile customer analytics transformation programme, supporting global stakeholders and delivering insight-led solutions that influence customer strategy. The assignment combines hands-on dashboard development with customer analytics, testing measurement, and data storytelling. The Company They are a well-established analytics and customer insight consultancy delivering large-scale transformation projects for global consumer brands. Their teams help organisations better understand customer behaviour, optimise CRM performance, and develop data-driven strategies. This engagement sits within ...

plans, they are continuing to invest in their Data Science capability and product innovation. The Role Build and deploy machine learning models across forecasting, customer segmentation, and propensity modelling Own projects across the full model lifecycle, from data exploration and feature engineering through to deployment and monitoring Partner … commercial experience in Data Science and Machine Learning Advanced Python and SQL skills with experience building production-ready models Expertise across forecasting, predictive modelling, customer segmentation, and classification techniques Experience working with AI-assisted development tools such as GitHub Copilot, Claude, Codex, or similar to improve productivity ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. … double-digit growth. This leader will define and execute the strategy for scaling the SMB and self-serve segments across EMEA, driving both new customer acquisition and expansion across an existing customer base of more than 80,000 accounts. The successful candidate will bring deep commercial experience from ...

Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role We're looking for an Analytics Manager - Customer to lead analytics across acquisition and retention, helping us grow and optimise our subscriber base. This role sits within the Central Analytics team and works closely with Customer … reporting to uncover what drives acquisition, conversion, retention, and value, translating data into clear, actionable recommendations that shape business strategy. You will own the Customer analytics pillar end-to-end, helping to managing a team of analysts and ensuring that insight is delivered consistently, at pace, and with strong ...

Payments, Banking, FinTech, or Cards sector to support a range of analytical and reporting initiatives. This is an excellent opportunity to work on customer analytics, performance reporting, and dashboard automation within a fast-paced environment. Key Responsibilities Conduct backbook segmentation and customer analytics. Support propensity modelling … Cards , or Financial Services . Strong SQL skills for data extraction and analysis. Experience with Power BI, Tableau , or similar visualisation tools. Knowledge of customer segmentation, reporting, and analytics. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Desirable Exposure to Python ...

Additions are currently working with an exciting, fast-growing consumer subscription business to hire an interim Head of CRM. With a large and engaged customer base and ambitious growth plans, the business is continuing to evolve how it acquires, retains and grows customers. This is a high-impact opportunity … data-led, commercially focused environment where you’ll have the opportunity to shape strategy, influence cross-functional teams and make a tangible impact on customer growth and retention. Job Responsibilities Own the CRM and retention strategy across the full post-signup lifecycle, including onboarding, engagement, churn prevention, winback ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

levels of data quality and volume in their business Use RAPP's AI tools to drive an ongoing creative optimization programme Create multi-variate customer segments and measure the impact of marketing against this audience The Opportunity RAPP's clients are hugely varied, as is the work they … talk about some basic concepts (feature importance, regression, clustering, causation vs correlation), etc. You have 4+ years working agency, consulting or client side with customer or customer-related datasets - think marketing analytics, sales analysis, product analysis, consumer profiling etc. If you don't have this experience ...

where you’ll take ownership of retention end-to-end by shaping the strategy, building the roadmap, and maximising the value of our growing customer base. You’ll be joining an established, fast-growing DTC brand with a loyal global community, a strong creative identity, and huge potential … deepen customer relationships. Retention at Mous is a key growth lever. We already have a large and engaged customer base, but there is a significant opportunity to increase repeat purchases, strengthen loyalty, and unlock more lifetime value. From CRM and loyalty through to the full customer journey ...

subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You’ll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making … action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have ...

optimizing campaign performance to maximize subscriber acquisition at efficient CPA/ROAS targets across all EMEA markets. The ideal candidate is a data‐driven, customer‐obsessed self‐starter with deep expertise in programmatic media buying, DSP platform management (Amazon DSP, DV360), and performance optimization. You will … programmatic channel, from strategy and planning through execution and measurement — driving website traffic, maximizing gross adds, and improving the customer experience. You will work with agency partners and cross‐functional teams to build scalable programmatic campaigns, develop robust measurement frameworks (MMM/MTA), and champion automation and testing ...

excellent opportunity for a Data Analyst to join a highly data-driven organisation where analytics plays a key role in shaping business and customer decisions. You'll work across a variety of projects, turning complex data into actionable insights while developing your technical and commercial expertise in a collaborative … learning and collaboration are actively encouraged. The Role You will play a key role in delivering insight and analytics that support business performance and customer strategy. Responsibilities include: Analysing customer and business data to identify trends, opportunities and actionable insights Delivering post-campaign and performance analysis to support ...

objectives of our EMEA Go-to-market teams while expanding our market presence, driving adoption and usage of our products and services and improving customer satisfaction, loyalty and retention. This role requires an individual with strong leadership, stakeholder management and entrepreneurial skills who can evangelize a transformative vision … doing: Managing, developing and coaching a high-performing regional field marketing team Ensure corresponding alignment w/sales engagement for all ABM strategies Driving customer growth through cross-sell and upsell campaigns Working cross-functionally by building strong alignment with sales, corporate and product marketing, marketing operations, finance, inbound ...

deal scoring, and opportunity analysis. Role Description AI/ML Model Development: Support development of machine learning models for pricing optimisation, margin prediction, and customer segmentation. Build and maintain deal scoring and prioritisation models to assess strategic value and commercial risk. Apply techniques like regression, clustering, time series forecasting ...

primary operating layer rather than an occasional add‐on. You will love this role if you Enjoy owning CRM end to end, turning the customer lifecycle and commercial goals into a clear communications roadmap. Are genuinely AI‐native and are always looking for the next place to embed … onboarding, activation, adoption, renewal, win‐back and expansion, and writing the copy and emails yourself. Get energy from working across Data, Product, Sales and Customer Success to sharpen targeting and keep campaigns shipping on schedule. Enjoy running a constant test‐and‐learn programme, using AI to generate and evaluate ...

sector to join our growing team. The ideal candidate will be responsible for collecting, interpreting, and analyzing data related to network performance, customer usage, service delivery, and operational efficiency. Your insights will help drive strategic decisions, improve service quality, and optimize business processes. Key Responsibilities: Analyze large datasets from … network systems, CRM platforms, and customer usage logs. Monitor and report on key performance indicators (KPIs) such as uptime, latency, bandwidth usage, and customer churn. Develop dashboards and visualizations to communicate trends and insights to technical and non-technical stakeholders. Collaborate with engineering, customer service, and sales ...