1 to 25 of 29 Customer Segmentation Jobs in London

Head of Customer Success Remote/Hybrid (UK) | Full-Time Join Logicalis as We Build the Future of Customer Success At Logicalis, we're more than a technology solutions provider—we're Architects of Change. As one of only five Cisco Global Gold Partners and ranked within … Microsoft Azure partners globally, we help organisations accelerate their digital transformation through innovative technology, strategic expertise, and exceptional customer outcomes. We're now looking for an experienced and commercially minded Head of Customer Success to define, build, and lead our Customer Success function across our Networking Solutions ...

mission and what we offer . We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. As a key member of the Marketing Analytics organisation, you will report to the Senior Manager of CRM Analytics and play a critical … will help define and execute the measurement framework for CRM initiatives, ensure data quality is top-notch, and provide analytical expertise to truly optimise customer engagement strategies. Your work will directly influence how we acquire, engage, and retain customers by building and running data-driven CRM programs. Key Responsibilities ...

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making and identifying key insights to help identify audience opportunities for prospecting. Main … retention and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling to forecast ...

recommendations. Key Responsibilities Proactively identify opportunities and demonstrate value to stakeholders through actionable insights Influence and challenge stakeholders with data-driven recommendations Perform customer segmentation and deep customer behaviour analysis Analyse product interactions and customer journeys to optimise performance Deliver insight-led recommendations across: Customer add-on history Retention strategies and test-and-learn approaches Identification of the most profitable customer segments Monitor and analyse churn and marketing performance metrics Explore and leverage untapped data sources, including: Handset data Customer service data Assess emerging products and advise on strategic direction Skills & Experience ...

role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across our digital channels. Reporting to the Digital Analytics and Experimentation Lead, you will work across Digital and Digitech, providing … into clear insights with clear next steps, deliver actionable recommendations across trading, product, experimentation and UX, drive Click & Collect optimisation by improving adoption and customer journeys, and collaborate to build datasets, analytics and skills that evolve the customer analytics mindset and enhance experiences for our most valuable customers. ...

online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics … influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets ...

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With … working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data ...

pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest … looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes ...

digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

across multiple teams to identify automation opportunities, implement AI-powered workflows, and improve how the business operates. This includes everything from content automation and customer journey optimisation to operational efficiency and commercial insight generation. This role is ideal for someone who combines strong eCommerce understanding with a genuine enthusiasm … Shopify Optimise Shopify ecosystem performance Improve product content generation, merchandising, and catalogue management using AI Automate workflows across Shopify, CRM, and related systems Improve customer journeys and on-site experiences Support integration and automation of data between systems CRM, Marketing & Growth Support customer segmentation and personalisation initiatives ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

analytics capability, promoting best practices in tools, methodologies, and data governance. Mentor team members in advanced analytics techniques, including: Predictive modelling Supervised machine learning Customer segmentation Scenario simulation and forecasting Collaborate with stakeholders across the business to identify opportunities where advanced analytics can drive business value. Stay informed ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

collaborate across product, marketing, sales, and compliance teams to ensure new payment solutions are positioned effectively and meet regulatory standards including KYC (Know Your Customer) , KYB (Know Your Business) , and AML (Anti-Money Laundering) . Key Responsibilities Market Analysis: Research competitive landscapes, customer needs, and emerging trends … payments. Customer & Industry Insight: Identify and validate pain points through research and feedback, shaping product features and solutions. Product Positioning: Define and communicate the unique value proposition, highlighting differentiators vs. competitors. Pricing Strategy: Develop pricing models aligned with market standards, customer value, and adoption goals. Distribution Strategy: Identify ...

make complex analysis land with senior stakeholders, this role is for you. Key Responsibilities: Analyse e-commerce performance drivers - conversion, pricing dynamics, customer segmentation, category mix, promotional activity, and revenue and margin impact - to surface commercially actionable insights. Translate complex commercial analysis into clear, decision-ready recommendations, including … business requirements, validating model outputs, identifying commercial edge cases, and translating outputs into practical actions. Pressure-test pricing recommendations from a commercial perspective, considering customer impact, operational feasibility, adoption risk, and execution readiness. Build decision packs, performance readouts, and senior stakeholder materials that enable faster, higher-confidence commercial decisions. ...

managers, data scientists, and industry speciali stsSupport both new project work and ongoing managed service engageme ntsWork across a variety of use cases including customer segmentation, revenue analysis, and data integration proje cts YOUR SKILLS AND EXPERIE NCE:The ideal candidate will have the following skills and experie ...

knowledge and experience in one or more of the following areas : Data analysis involving large datasets/Market and competitive research/Marketing, including customer segmentation, loyalty and churn management/Financial analysis and modelling/Corporate and business strategy What We Offer - Competitive compensation and performance-based ...

high-performance, collaborative team environment Model Development & Deployment Develop and deploy machine learning models for use cases such as: Fraud detection Credit risk modeling Customer segmentation and personalization Forecasting and optimization Ensure models are scalable, explainable, and production-ready Work closely with engineering teams to operationalize models within ...

ensure high quality, compliant consumer data. Guide data enrichment and identity strategies, including the responsible use of third-party data, to strengthen consumer profiles, segmentation, targeting, and media effectiveness. Ensure best in class orchestration of end-toend digital CRM, lifecycle marketing, and ecosystem activation, driving consistency, relevance, and performance … exposure to platforms such as Adobe Experience Platform and Adobe Journey Optimizer (or equivalents). Strong executive level understanding of data analytics, AI, automation, customer segmentation, and targeting methodologies, and their application to drive marketing and commercial performance. Track record of building high performing teams, developing senior talent ...

reports in ThoughtSpot Using SQL and dbt to model new data sources and improve reporting accuracy Supporting attribution modelling, A/B test reporting, customer segmentation, and LTV analysis Working cross-functionally to integrate new tools, streamline influencer processes, and improve marketing workflows Requirements: Strong SQL (complex joins ...

worked, what didn’t, and what to do next Work with large datasets to uncover trends and insights Support on broader analytics projects (e.g. customer segmentation, VIP identification) Contribute to client-facing outputs (with support from senior team members) This role offers strong learning and development, with ...

market — from positioning and messaging to launch strategy and ongoing adoption. You’ll sit at the intersection of Product, Sales, and Marketing, translating customer insights into stories that resonate and strategies that drive impact. This is a strategic and hands‐on role . You’ll shape the narrative around … propositions that speak to SMB pain points and growth opportunities. Partner with Product and Commercial teams on pricing, packaging, and positioning decisions based on customer insights and market dynamics. Positioning, Messaging & Storytelling Develop clear, differentiated messaging for each product line, audience segment, and market. Build scalable messaging frameworks that ...

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment … media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product ...