1 to 25 of 74 Customer Segmentation Jobs in London

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling … Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities. The role holder will be responsible for delivering deep-dive Customer Analytics, primarily Digital but with a view across the full end-to-end Customer Journey, focusing on segmentation, Customer Lifetime Value ...

optimisation of our broadcast and automated CRM activity, working closely with the Senior CRM & Omnichannel Clienteling Manager to bring the wider CRM and customer retention strategy to life. You will play a key role in ensuring CRM activity is delivered accurately, efficiently and in line with the wider marketing … commercial calendar. You will also support customer segmentation, lifecycle activity, retention initiatives and CRM reporting, helping the business better understand and engage its customers across digital and retail touchpoints. You will be a key champion of the customer within the business, helping ensure CRM activity is relevant ...

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … with leading technologies, and make a real impact for our customers. The roleAre you interested in leading and developing a Customer Success organization, shaping strategy, growing future leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing organization ...

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … with leading technologies, and make a real impact for our customers. The role Are you interested in leading and developing a Customer Success organization, shaping strategy, growing future leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing ...

Customer Analyst London (Hybrid, 3 days per week in office) | £50,000 | 12-Month Fixed-Term Contract This is an excellent opportunity for a Customer Analyst to join a growing organisation and play a key role in shaping customer and commercial decision-making. You'll work across … customer, retail, and financial data, delivering insights that directly influence strategy, performance, and customer experience. The Company They are a customer-focused business that places data at the centre of decision-making. With an established presence and a strong focus on growth, they are continuing to invest ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Analytics Manager 12 Month FTC London (Hybrid) | Up to £70,000Looking for a role where you can shape customer strategy and influence senior decision-making? This Customer Analytics Manager position offers the opportunity to own the customer analytics agenda for a well-established retail business … delivering insight that drives customer growth, retention and commercial performance. The Company This organisation is a leading consumer business with a large and highly engaged customer base across both digital and physical channels. Data and analytics sit at the heart of business decision-making, with established teams covering ...

ultimate, quality experience. About our role: 12-14 months Fixed Term Contract To support the digital business and the CRM Manager by providing customer behaviour and lifetime value insight, reporting globally across all channels and markets and manage the Digital Optimisation and Analytics Executive . To provide customer … conclusions to the business on a regular basis to ensure the right planning is in place to grow and retain the Molton Brown customer base. The role is central to the customer lifetime value initiative, the development of the loyalty program and the foundation of understanding the recency ...

ultimate, quality experience. About our role: 12-14 months Fixed Term Contract To support the digital business and the CRM Manager by providing customer behaviour and lifetime value insight, reporting globally across all channels and markets and manage the Digital Optimisation and Analytics Executive . To provide customer … conclusions to the business on a regular basis to ensure the right planning is in place to grow and retain the Molton Brown customer base. The role is central to the customer lifetime value initiative, the development of the loyalty program and the foundation of understanding the recency ...

stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data, marketing, technology, and retail experience. You will own and lead the global … clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within fast‐paced, high‐growth environments. Strong background in omnichannel CRM, campaign management ...

develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell. You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable … improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities. Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy ...

This is an excellent opportunity for a commercially focused Data Analyst to join a growing retail business and play a key role in shaping customer, retail, and commercial strategy. Working across multiple teams, you will turn complex datasets into actionable insights that influence decision-making, customer experience … business offers a collaborative environment where data professionals can have genuine visibility and impact across senior stakeholders. You will work closely with commercial, customer experience, finance, and analytics teams to help drive business performance. The Role You will be responsible for delivering customer, retail, and commercial insights that ...

family, will have usedourservices. We are integral to the running of the railway and play a crucial part at every stage of the customer journey –making sure we are delivering a better railwayforall our customers,now and in the future. As we embark on a new era for rail … programmesto deliver a great experiencefor our customers.This role will focus on developing recommendations and requirements for Phase 2 of our CRM transformation including customer journeys, segmentation,consentand preference management, multi-channelengagementand CRM operating models. The ideal candidate will be an experiencedcommercially drivenCRMmarketingprofessional with a background building and evolvingCRM ...

Retail & Customer Experience Data Analyst Job Role: Retail & Customer Experience Data Analyst Reporting to: Retail Director Location: Head Office, White City Place, West London Contract type: 12 month Fixed Term Contract - Full Time, 37.5 hours per wee k About Us: ME+EM is one of the UK’s fastest … growth and evolution. About the Role: ME+EM is looking for a Retail, CX and Finance Data Analyst with experience in retail and customer analytics to join our marketing team. This is an analytical role in a fast-paced environment, so we’re looking for someone who is inquisitive ...

Spotlight Sports Group is a global media and technology company with a clear purpose, to set the standard for trusted, customer-driven experiences across global racing and sports betting. Guided by our mission to create experiences that fans love, we combine more than 40 years of heritage with bold … subscription conversion ecosystem for the Racing Post. This role will drive subscriber growth by designing, implementing and continuously improving the customer journeys, paywall experiences, offer architecture and monetisation strategies that convert anonymous users into paying subscribers. Working at the intersection of Product, Subscriptions, Editorial, Data and Engineering, you will ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists to extract value from our data assets and maximise customer value. What ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe're hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base. Key responsibilities: Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have: A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionWe're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data-driven … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

access to their account, and complete the checks needed to use Wise safely. You'll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. … double-digit growth. This leader will define and execute the strategy for scaling the SMB and self-serve segments across EMEA, driving both new customer acquisition and expansion across an existing customer base of more than 80,000 accounts. The successful candidate will bring deep commercial experience from ...

will be endlessly inquisitive, and ruthlessly user focused and able to use a combination of logic, empathy, rigour and storytelling to articulate a customer or business problem before working creatively and technically to articulate a service that solves it. You will be a natural collaborator. Ideas breed ideas … able to describe EY Studio+ UK capabilities and commitments accurately when discussing possible business opportunities with external contacts Show that you have consistently produced customer-specific work including customer journey mapping, market research, customer segmentation and customer strategy that is of high quality that ...

with hands-on Bloomreach experience to join our Direct to Consumer (D2C) Marketing team on a 12-month fixed-term contract. You'll use customer data and automation to deliver smarter, more relevant communications that improve the customer experience and support our ambition to help more people feel … good about investing. This is a hands-on CRM role where you'll use Bloomreach to build customer segments, deliver automated journeys and optimise marketing activity. Working closely with our Customer Marketing and Data teams, you'll turn campaign ideas into accurate, targeted communications that drive engagement ...