1 to 25 of 69 Customer Segmentation Jobs in London

offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling … Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities. The role holder will be responsible for delivering deep-dive Customer Analytics, primarily Digital but with a view across the full end-to-end Customer Journey, focusing on segmentation, Customer Lifetime Value ...

optimisation of our broadcast and automated CRM activity, working closely with the Senior CRM & Omnichannel Clienteling Manager to bring the wider CRM and customer retention strategy to life. You will play a key role in ensuring CRM activity is delivered accurately, efficiently and in line with the wider marketing … commercial calendar. You will also support customer segmentation, lifecycle activity, retention initiatives and CRM reporting, helping the business better understand and engage its customers across digital and retail touchpoints. You will be a key champion of the customer within the business, helping ensure CRM activity is relevant ...

Customer Analytics Manager £60,000-£70,000 London (Hybrid - 3x Days a Week in Office) 12-Month FTC The Company A leading British fashion retailer with a strong high-street and online presence, serving millions of customers across the UK is seeking a Customer Analytics Manager to join … initial 12-month contract! The business has made significant progress in how it uses customer data, moving towards a much more customer-led approach to decision-making across the organisation. This is an opportunity to join a growing analytics function at an exciting point in its development, helping ...

Customer Analytics Manager (12 Month FTC) London (Hybrid, 3 days per week) Up to £70,000 An exciting opportunity has arisen for a Customer Analytics Manager to join a well-established consumer business on a 12-month fixed-term contract. This role offers the chance to lead … customer analytics agenda, shape strategic decision-making, and deliver insights that directly influence customer retention, loyalty, profitability, and growth. You'll work with senior stakeholders across the business and play a key role in driving a customer-centric culture through data. The Company They are a leading ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Analytics Manager 12 Month FTC London (Hybrid) | Up to £70,000Looking for a role where you can shape customer strategy and influence senior decision-making? This Customer Analytics Manager position offers the opportunity to own the customer analytics agenda for a well-established retail business … delivering insight that drives customer growth, retention and commercial performance. The Company This organisation is a leading consumer business with a large and highly engaged customer base across both digital and physical channels. Data and analytics sit at the heart of business decision-making, with established teams covering ...

stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data, marketing, technology, and retail experience. You will own and lead the global … clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within fast‐paced, high‐growth environments. Strong background in omnichannel CRM, campaign management ...

develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell. You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable … improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities. Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy ...

family, will have usedourservices. We are integral to the running of the railway and play a crucial part at every stage of the customer journey –making sure we are delivering a better railwayforall our customers,now and in the future. As we embark on a new era for rail … programmesto deliver a great experiencefor our customers.This role will focus on developing recommendations and requirements for Phase 2 of our CRM transformation including customer journeys, segmentation,consentand preference management, multi-channelengagementand CRM operating models. The ideal candidate will be an experiencedcommercially drivenCRMmarketingprofessional with a background building and evolvingCRM ...

Retail & Customer Experience Data Analyst Job Role: Retail & Customer Experience Data Analyst Reporting to: Retail Director Location: Head Office, White City Place, West London Contract type: 12 month Fixed Term Contract - Full Time, 37.5 hours per wee k About Us: ME+EM is one of the UK’s fastest … growth and evolution. About the Role: ME+EM is looking for a Retail, CX and Finance Data Analyst with experience in retail and customer analytics to join our marketing team. This is an analytical role in a fast-paced environment, so we’re looking for someone who is inquisitive ...

Spotlight Sports Group is a global media and technology company with a clear purpose, to set the standard for trusted, customer-driven experiences across global racing and sports betting. Guided by our mission to create experiences that fans love, we combine more than 40 years of heritage with bold … subscription conversion ecosystem for the Racing Post. This role will drive subscriber growth by designing, implementing and continuously improving the customer journeys, paywall experiences, offer architecture and monetisation strategies that convert anonymous users into paying subscribers. Working at the intersection of Product, Subscriptions, Editorial, Data and Engineering, you will ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists to extract value from our data assets and maximise customer value. What ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe're hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base. Key responsibilities: Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have: A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

business needs of the team. Our Sales Operations organization is responsible for building the ultimate go-to-market engine to connect our solutions with customer needs at scale. As a Sales Strategy & Operations Senior Associate, you will be partnering with senior sales executives to crack the most important strategic … topics in the sales organization, driving revenue growth and improving sales productivity and customer value. The Associate is also responsible for leading, executing and scaling operational and planning processes (e.g. building sales territories, setting sales targets) in partnership with cross-functional stakeholders (e.g. Finance). In this role ...

unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

retail teams to help advertisers optimize and grow their investments on Amazon. This is not a backend role. You will actively participate in customer meetings, as the subject matter expert on insights & measurement, and leverage Amazon's rich array of insights and measurement solutions to deliver media strategies. … science, data science, engineering, or other related field Experience in advanced SQL & ability to write complex queries from scratch from multiple tables Experience in customer segmentation, customer behavior analysis, data science modeling using Python Experience in advertising measurement methodologies, including incrementality, marketing mix modeling, and media attribution ...

helps businesses unlock the full potential of their first-party data. Their platform solutions transform complex data into actionable intelligence, enabling clients to drive customer revenue growth, optimise decision-making, and gain a competitive edge. They specialise in key UK consumer service sectors, including Finance, Retail, Travel, Telco … productised and scaled, from building bespoke datasets to operationalising end-to-end pipelines with ML Ops. Your work will span forecasting, customer segmentation, churn prediction, and commercial optimisation. This is not a research role — it's a hands-on, high-impact position for someone ready to own data ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. … double-digit growth. This leader will define and execute the strategy for scaling the SMB and self-serve segments across EMEA, driving both new customer acquisition and expansion across an existing customer base of more than 80,000 accounts. The successful candidate will bring deep commercial experience from ...

month initial contract Day Rate: Competitive (via umbrella) Role Purpose The Senior Data Analyst plays a key role, delivering data-driven insight that supports customer growth, campaign optimisation, and investment outcomes. Working within an Agile squad, the role combines analytical expertise, business engagement, and data visualisation to identify opportunities … measure performance, and drive commercial value. Key Responsibilities Insight & Analytics Conduct analysis to identify customer behaviours, trends, opportunities and risks. Translate business questions into actionable insights and recommendations. Analyse customer journeys, campaign performance and channel effectiveness. Support decision-making through data-driven storytelling and commercial insight. Campaign & Targeting ...

will be endlessly inquisitive, and ruthlessly user focused and able to use a combination of logic, empathy, rigour and storytelling to articulate a customer or business problem before working creatively and technically to articulate a service that solves it. You will be a natural collaborator. Ideas breed ideas … able to describe EY Studio+ UK capabilities and commitments accurately when discussing possible business opportunities with external contacts Show that you have consistently produced customer-specific work including customer journey mapping, market research, customer segmentation and customer strategy that is of high quality that ...

days a week) Job Overview: We're looking for an experienced, strategic CRM Manager to lead the next phase of our customer lifecycle and email marketing strategy. As CRM becomes increasingly central to how we engage, retain, and grow our customer base, you'll own the development … sophisticated strategy that moves beyond campaign-based email to data-driven customer journeys across the full lifecycle. You’ll shape how we communicate with customers from onboarding and activation through engagement, retention, renewal, and win-back - using segmentation, automation, and experimentation to ensure the right message reaches ...

Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role We're looking for an Analytics Manager - Customer to lead analytics across acquisition and retention, helping us grow and optimise our subscriber base. This role sits within the Central Analytics team and works closely with Customer … reporting to uncover what drives acquisition, conversion, retention, and value, translating data into clear, actionable recommendations that shape business strategy. You will own the Customer analytics pillar end-to-end, helping to managing a team of analysts and ensuring that insight is delivered consistently, at pace, and with strong ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...