14 of 14 Customer Segmentation Jobs in London

Customer Analytics Manager (12-Month FTC) London - Hybrid, 2 days per week Up to £70,000 + Benefits This is an exciting opportunity for a Customer Analytics Manager to take ownership of a well-established customer analytics function within a major consumer-focused organisation. You'll play … role in shaping how customer insight influences business strategy, partnering with senior stakeholders to drive customer growth, retention, and commercial performance. As a maternity cover position, this role offers significant visibility and the chance to make an immediate impact. The Company They are a well-known consumer brand ...

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … with leading technologies, and make a real impact for our customers. The roleAre you interested in leading and developing a Customer Success organization, shaping strategy, growing future leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing organization ...

Opportunity We're supporting a specialist data and analytics company that develops and licenses a proprietary customer intelligence platform used by enterprise clients. Their platform sits within client environments and leverages first-party customer data, transactions and behavioural events to identify where value is created, forecast future outcomes … drive customer growth through advanced analytics. They are looking for an experienced Contract Data Scientist to join a critical insurance-focused project and take ownership of model development from day one. The Project Working within the insurance sector, you'll build scalable customer analytics solutions focused on: Customer ...

Contract: 6 Months The Role We are seeking an experienced Pega Lead Decisioning Architect (LDA) to lead the architecture and design of the Customer Decision Hub (CDH) workstream within a strategic collections transformation programme. You will translate business requirements into scalable decisioning solutions, guide hands-on implementation and establish … architecture and design standards. Working closely with customer stakeholders, business analysts and delivery teams, you will shape customer-level prioritisation, treatment strategies and Next-Best-Action capabilities. Collections domain experience is preferred. Key Responsibilities Lead end-to-end Pega Customer Decision Hub (CDH) architecture, solution design ...

Lead Data Scientist - Customer Intelligence & Value Measurement We are looking for a Lead Data Scientist to drive customer intelligence, incrementality measurement, and value analytics across multiple markets. This role will lead the development of customer segmentation, customer lifetime value (CLV) models, incrementality methodologies, and value … measurement frameworks, providing leadership with robust, defensible insights into customer and commercial performance. Key Responsibilities Lead customer analytics initiatives, including CLV, RFM segmentation, incrementality measurement, and scenario planning. Reconcile customer, transaction, and margin data to create accurate and trusted value estimates. Develop and maintain analytical frameworks ...

Customer Data Analyst Hybrid £400 per day Inside IR35 3-Month Contract This is an exciting opportunity to join a high-profile customer analytics transformation programme, supporting global stakeholders and delivering insight-led solutions that influence customer strategy. The assignment combines hands-on dashboard development with customer analytics, testing measurement, and data storytelling. The Company They are a well-established analytics and customer insight consultancy delivering large-scale transformation projects for global consumer brands. Their teams help organisations better understand customer behaviour, optimise CRM performance, and develop data-driven strategies. This engagement sits within ...

plans, they are continuing to invest in their Data Science capability and product innovation. The Role Build and deploy machine learning models across forecasting, customer segmentation, and propensity modelling Own projects across the full model lifecycle, from data exploration and feature engineering through to deployment and monitoring Partner … commercial experience in Data Science and Machine Learning Advanced Python and SQL skills with experience building production-ready models Expertise across forecasting, predictive modelling, customer segmentation, and classification techniques Experience working with AI-assisted development tools such as GitHub Copilot, Claude, Codex, or similar to improve productivity ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets ...

Payments, Banking, FinTech, or Cards sector to support a range of analytical and reporting initiatives. This is an excellent opportunity to work on customer analytics, performance reporting, and dashboard automation within a fast-paced environment. Key Responsibilities Conduct backbook segmentation and customer analytics. Support propensity modelling … Cards , or Financial Services . Strong SQL skills for data extraction and analysis. Experience with Power BI, Tableau , or similar visualisation tools. Knowledge of customer segmentation, reporting, and analytics. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Desirable Exposure to Python ...

DATA SCIENTIST - CUSTOMER ANALYTICS London (Hybrid, 2 days per week) | Up to £65,000 Looking to broaden your data science experience across multiple industries? This is an opportunity to join a specialist analytics consultancy delivering end-to-end modelling projects for well-known organisations across sectors. You'll combine … projects that have real commercial impact. The Company They are a growing data and analytics consultancy with a strong focus on predictive modelling and customer analytics. With a collaborative team of experienced data professionals, they deliver advanced solutions using modern cloud and data platforms. Their project-based environment offers ...

Title: Head of CRM (Salesforce Marketing Cloud)Location: United Kingdom (Remote)Type: PermanentOverview: We are seeking an experienced Head of CRM to lead our customer engagement and lifecycle marketing strategy. You will own the CRM roadmap, drive customer acquisition, retention, and loyalty initiatives, and maximize the value … Salesforce Marketing Cloud through data-driven and personalized customer experiences. Key Responsibilities: Define and execute the CRM and customer lifecycle strategy. Lead and optimize Salesforce Marketing Cloud capabilities, including Journey Builder, Email Studio, Automation Studio, and Mobile Studio. Develop personalized, multi-channel campaigns across email, SMS, and digital ...

delivery aligns with client objectives, profitability targets, and timelines. Provide strategic oversight to clients, helping them optimize marketing spend, enhance campaign performance, and improve customer segmentation and ROI.Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitchesContinuously identify ...

This is a hands-on, project-focused role taking ownership of the design and delivery of a comprehensive SaaS metrics dashboard , bringing together commercial, customer and product data to provide better visibility of business performance. We're looking for someone who genuinely understands SaaS metrics, including ARR, NRR, churn … centralised reporting dashboard, integrating data from Salesforce, ServiceNow and internal SaaS platforms. The aim is to give the business a clear, reliable view of customer performance, recurring revenue, product usage and commercial trends, helping stakeholders make better-informed decisions. Key Responsibilities Design, build and deploy a comprehensive SaaS metrics ...

often where clients realize the value of their investment process by turning research, analysis, and insights into professional deliverables. The ideal candidate is a customer-focused storyteller who can translate product capabilities into compelling outcomes, partner closely with product and commercial teams, and drive engagement across our global client … personas. Partner closely with Product Management and UX teams to understand reporting workflows, client needs, and product priorities, translating new capabilities into compelling customer-facing narratives. Craft and execute go-to-market plans for new reporting enhancements and releases, including launch strategy, enablement materials, client communications, and adoption programs. ...