1 to 25 of 44 Customer Segmentation Jobs in London

Line Manages: Customer Success Leads, CSMs, Tech touch CSM and Migrations CAE Works with: Client Team, Sales Team, wider Artlogic team Location: London Term: Interim (15 months) About us Artlogic is a leading technology platform for the art world. Founded in 1989, Artlogic empowers over 6,000 galleries, dealers … shaping the future of how art is bought, sold, and managed, both online and in person. About the role Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during ...

Senior Customer Analyst London (Hybrid - 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities, with … increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. The Customer Analytics team sits ...

Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Vice President Customer Lifecycle Growth builds sustainable competitive advantage by ensuring that the entire consumer journey from first discovery to long-term loyalty is optimized for growth. The leader uses data to drive customer transactions, improve retention, enhance cross selling and increase overall lifetime value. The leader manages … customers prefer to engage with our solutions and designs marketing programs to enable conversion. They lead the marketing automation to execute agile and targeted customer engagement. Key Position Components: Strategy: Use data to create plans to enhance customer growth Funnel Optimization: Improve how users move from to continued ...

role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across our digital channels. Reporting to the Digital Analytics and Experimentation Lead, you will work across Digital and Digitech, providing … into clear insights with clear next steps, deliver actionable recommendations across trading, product, experimentation and UX, drive Click & Collect optimisation by improving adoption and customer journeys, and collaborate to build datasets, analytics and skills that evolve the customer analytics mindset and enhance experiences for our most valuable customers. ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe're hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base. Key responsibilities: Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have: A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Marketing Analytics, Digital Analytics, Customer Analytics, Data Science, Data & AI, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. Loyalty … business, with significant investment and senior-level backing behind its loyalty programme. The focus is on using data to better understand what drives customer loyalty and value, and to build stronger, longer-term relationships with customers. The Role As the Marketing Analytics Manager, you will take ownership ...

increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Marketing Analytics, Digital Analytics, Customer Analytics, Data Science, Data & AI, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. Loyalty … business, with significant investment and senior-level backing behind its loyalty programme. The focus is on using data to better understand what drives customer loyalty and value, and to build stronger, longer-term relationships with customers. The Role As the Marketing Analytics Manager, you will take ownership ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

AreVML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. … business change etc.). Includes data, AI, martech and adtech transformation roadmaps, measurement frameworks and associated operating model development. Analytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

deliver innovative data-led and AI driven solutions in a range of areas including: AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem. Real-time trend monitoring and predictive analytics. Customer intelligence, behavioural segmentations and personalisation. Self-Service Business Intelligence. Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services. Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. Work closely with cross-functional teams, including Engineering, Data Science ...

ProfitMaster): Oversee the ongoing administration of the business ERP (ProfitMaster); ensuring data consistency; accurate product catalogue feed, descriptions and content; and smooth synchronisation with customer-facing platforms (such as the website). Training on systems will be provided. SEO & AEO Optimisation : Execute Search Engine Optimisation and Answer Engine Optimisation … launches. Google Merchant Centre Support : Administer and maintain Google Merchant Centre product feeds, resolving data errors and maximising product visibility. CRM & CDP Support : Support Customer Relationship Management (CRM) and Customer Data Platform (CDP) operations for customer segmentation, data integrity, and targeted marketing support. Digital Marketing Support ...

part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca … efficiency. Develop proposals and methodologies for Data Planning; encompassing data‐driven journey design, targeting personalisation, test and learn Analytics & Data Science solutions; encompassing customer analytics (e.g. customer segmentation, predictive modelling), digital analytics (e.g. journey analysis, web/app, media analysis), business intelligence (e.g. dashboard reporting ...

cohesive narrative of the forecast to local and regional senior leaders. Partner with business stakeholders and across D,D&T team on data-driven customer engagement initiatives such as account/customer segmentation, next-best-action triggers, campaigns to ensure brand teams are delivering impactful promotion which … meets customer and patient needs as well as delivers strong business results. Elevate capabilities through embedding a curious mindset which strives to use data to make strategic and tactical decisions to deliver against brand objectives. Keep up to date with developments in the availability of business insights data sources ...

narrative of the forecast to local and regional senior leaders. 7. Partner with business stakeholders and across D,D&T team on data-driven customer engagement initiatives such as account/customer segmentation, next-best-action triggers, campaigns to ensure brand teams are delivering impactful promotion which … meets customer and patient needs as well as delivers strong business results. 8. Elevate capabilities through embedding a curious mindset which strives to use data to make strategic and tactical decisions to deliver against brand objectives. 9. Keep up to date with developments in the availability of business insights ...

Since 2006, we've been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … clients, from data strategy and collection to modelling, insights, and activation.· Apply econometrics, regression, Bayesian statistics, and machine learning methods to analyse marketing and customer data· Collaborate closely with Managers to understand the project scope, structure, analytical approaches, manage operations and ensure timely delivery.· Build dashboards and visualisation tools ...

optimizing campaign performance to maximize subscriber acquisition at efficient CPA/ROAS targets across all EMEA markets. The ideal candidate is a data-driven, customer-obsessed self-starter with deep expertise in programmatic media buying, DSP platform management (Amazon DSP, DV360), and performance optimization. You will … programmatic channel, from strategy and planning through execution and measurement — driving website traffic, maximizing gross adds, and improving the customer experience. You will work with agency partners and cross-functional teams to build scalable programmatic campaigns, develop robust measurement frameworks (MMM/MTA), and champion automation and testing ...

project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project Manager … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities to improve ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless ...

Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver … ensuring delivery aligns with client objectives, profitability targets, and timelines. Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI. Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches Continuously ...