2 Customer Service Jobs in Bishop's Stortford

calls/tickets Provide initial fault resolution remotely Triage tickets to agreed SLAs, escalating when necessary Be the face of the business providing excellent customer service Carry out onsite installations when required Get to know our clients and their networks You will be/have: an experienced and … time management and communication skills a "can do" spirit and positive work attitude an ability to work independently and under pressure quick learner good customer service experience smart in appearance Knowledge of the following is required: Remote Management Monitoring and help desk management tools Microsoft 365 migration and more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »