1 to 25 of 92 Customer Service Jobs in Hertfordshire

shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow". Role summary: The Service Engineer delivers the service products directly to the customer, working on a variety of equipment located at sites across a specific region. … As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem solving skills are essential. The service engineers will report to the Regional Service Manager and will work closely with the Service Supervisors, Service Coordinators & Quality/Warranty … Manager to ensure that an efficient and profitable service product is delivered. Service Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded more »

This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of … issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router … diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on products/services, providing high level of technical expertise to customers both internal/ more »

you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Customer Service Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »

commitment to creating 'an even better tomorrow'. Role summary: This role is split into 2 primary functions: To provide a pro-active and customer-orientated Pre and Post Sales Technical Support Service to our internal and external customers, and distributors via remote support services primarily Phone, E … Mail and Teams. To provide a centralised engineering service to our business supporting all internal customers to deliver exceptional customer service and solutions. Skills/Responsibilities: Provide First-Line Support : Serve as the initial point of contact for technical inquiries, troubleshooting, and issue resolution. Document and Track … and optimizing their technical systems. Offer guidance, training, and best practices to help users resolve recurring issues and improve their overall technical proficiency. Ensure Customer Satisfaction : Deliver exceptional customer service by responding to inquiries promptly, addressing customer concerns professionally, and striving to exceed expectations. Customer more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

ordinator Manage end-to-end delivery activities across a huge deployment program, including installations, de-installations, and terminal changes within the retailer estate. Oversee service provision to retailers, coordinate third-party partners, and ensure excellent customer service and product quality. Experience & Skills Required Previous experience with SAP … and/or other business systems/databases. Prior involvement with customer-facing teams or within customer service environments. Ability to effectively plan and prioritize multiple activities. Strong problem-solving abilities, including resolving complex issues. Dedication to customer service excellence, with a keen focus on more »

The Role As the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE’s internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE’s customer base 24x7. You will be central to the service desk operation with excellent technical skills combined with first class customer service. Travel to customer sites may be required on an ad hoc basis. **Please note - This is a 24/7 vacancy which is a shift … as outlined in CAE’s Standard Operating Procedure (SOP); Troubleshooting, diagnosis and resolution of IT issues both hardware and software; Providing regular feedback to customer regarding the status of their tickets; Providing exceptional communication between the service desk, end users and resolver groups; Meeting and exceeding customer more »

What if you could join a productive, supportive team committed to providing excellent customer service experience? What if you could build strong relationships with our volunteers at all levels? What if you were our Professional Registration Assessment Executive ? At the IET, making our world a better place starts … in attaining professional qualifications, fostering a friendly and supportive environment. What we hope you can bring to the role Youll be an organised, personable, customer service professional, with outstanding communication and organisational skills. Prior experience in an administrative role within a customer led service industry is … accuracy and adherence to relevant code of practice. To follow- up delayed applications and be pro-active in taking any necessary action to ensure service level agreements are maintained/improved. To book appropriate external and internal venues, equipment, and refreshments for interviews. To arrange on-line interviews, including more »

assigning workloads to the team members Working closely with the team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to … deliver excellent levels of individual/team performance and customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own … risks and areas for improvement Providing communication and follow up to ensure employees are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions At all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive more »

Music changes how people think, lifts their mood and influences their behaviour. We sculpt soundscapes to create unique atmospheres, reinforce brand values and enhance customer experiences. We are a growing team (60+ people), with offices in London, Dubai, Cape Town, Hong Kong, Shanghai, Singapore & Bangkok. www.musicconcierge.co.uk Kaleidovision uses music … digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agencies spans other creative and technical disciplines, with a particular focus on … wellness. www.fitboxvirtual.com www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media players at customer locations, connected by a large-scale media distribution network. Sophisticated multi-layer content management systems control the playout of music tracks, video content, interactive applications or immersive more »

to our valued end-users. Proactively resolve hardware and software issues, ensuring a seamless experience for our clients. With a focus on delivering exceptional customer service, you'll uphold our Company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications … Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant … IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for a candidate that is wanting to further their knowledge because my client will fully more »

Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those … pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … natural communicator: You can explain technical concepts clearly and put end users at ease. Is always willing to go the extra mile for the customer Your technical toolkit should include: Mastery of: Windows 10/11, Office 365 administration, Active Directory, and Networking. Bonus points for: Experience with Windows more »

Internal Sales Administrator - £26,000- £28,000 Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature … of this role, you will ideally come from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success … Internal Sales Administrator Responsibilities: Be the first point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to more »

their field have an exciting opportunity for the right candidate to join their team. This position would suit someone who has worked within a customer service environment, this position will be assisting with technical faults so some interest in the technical world will be helpful. This is working … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer advice to customers on new features to create more sales opportunities Update IT systems as necessary to maintain a contact database The suitable candidate: Good more »

role within a team of experienced HR professionals who are passionate about delivering a high-quality HR service. Delivering an efficient Employee Relations Advisory service through excellent standards of customer service Advising managers in relation to policy, HR best practice and legislation and managing a portfolio of … reports and case files. Contributing towards and delivering managerial ER workshops Ensuring that HR correspondence is completed in accordance with department SLAs and suits customer and business requirements. You will need the following experience:- Currently operating as an ER Advisor or have proven generalist HR experience. Able to demonstrate … credible ER knowledge covering all elements of the employee life cycle. Ideally CIPD Qualified or currently studying Understanding of Employment Law legislation Strong customer service skills Able to build effective working relationships with managers. In return they offer an excellent benefits package. For more information, please call me more »

Job summary We are looking to recruit two dynamic part-time Senior Administrators who will assist us in providing an efficient and effective service for all our patients. The successful candidates will have excellent customer service and communication skills, together with the ability to supervise the reception … posts. This is a job share role that will cover both am and pm shifts. JOB SUMMARY: To provide an excellent reception and administrative service to patients and the wider primary care team under the guidance and direction of the Operations Manager. You will have specific administrative responsibilities, be … GCSE English C or above GCSE Mathematics C or above Desirable IT qualification Clinical audit skills qualification Experience Essential Experience of working in a Customer Service setting, preferably within a General Practice. Proven supervisory skills. Desirable Experience of using clinical software. Experience of training staff. Disclosure and Barring more »

a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »

support processes. You may be required to support our internal technical teams, as well as our Client and Retailers, therefore will have a strong customer service focus. You may also be required to implement technical changes and assist in the resolution of incidents raised by retailers, clients or … causes from any repeat incidents, so that underlying problems can be addressed by 3rd line support teams. What would we like from you? Excellent customer service skills Effective Troubleshooting Skills within an IT environment Flexibility – From time to time we would need you to help us with changes more »

calls/tickets Provide initial fault resolution remotely Triage tickets to agreed SLAs, escalating when necessary Be the face of the business providing excellent customer service Carry out onsite installations when required Get to know our clients and their networks You will be/have: an experienced and … time management and communication skills a "can do" spirit and positive work attitude an ability to work independently and under pressure quick learner good customer service experience smart in appearance Knowledge of the following is required: Remote Management Monitoring and help desk management tools Microsoft 365 migration and more »

Field Service Engineer, Medical Ultrasound Systems Basic Salary Up To £53,000 Car Allowance Overtime Excellent Benefits **Excellent opportunities for experienced Ultrasound Medical Imaging Field Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical Ultrasound Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced ultrasound systems. Your Background - Field Service Engineer, Medical Ultrasound Systems To be considered … for this exciting role, you must be able to demonstrate: A background working in a field service or technical support role, gained within a medical imaging environment Extensive experience of repairing x-ray or ultrasound medical imaging systems Qualified to a minimum of ONC or HNC level or above more »

We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector. We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing … to £50,000) BENEFITS: · Company van included - available for private use · Company credit card and fuel card · 23 days holiday rising to 28 with service · 6% company pension · Laptop and mobile phone · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we'll be relocating to … Leicester this year. You'll be based from home as a Field Service Engineer. Covering the South and East Anglia, you'd ideally live in any of the following locations: Milton Keynes, Leicester, Reading, Watford, Cambridge, Slough, Oxford, Aylesbury, High Wycombe, Luton, Northampton, Peterborough, Bedford, Crawley, Woking, Guilford, Andover more »

progression and support over 550 employees in the field as well as within our 14 different office locations. Job description: Have you got excellent customer service skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORT … COORDINATOR to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS Based in our Hitchin Headquarters, our technical support coordinators ensure that our customers always get the right part for the right application, and make sure that our … technical suitability for the clients requirements. Clients can range from those who can give a detailed specification of exactly what they need, to a customer who needs guidance to find the right product for their requirements, to helping with internal queries from our own team. The right person will more »

Job Role: Field Service Engineer Location: Watford Salary Range: £40,000 - £42,000 (Base), £54,000 - £57,000 (including OTE) Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for talented and ambitious Field Service Engineers. With over … to drive innovation and shape the future of packaging worldwide. Key Responsibilities: Provide hands-on technical support with first-class mechanical knowledge. Ensure exceptional customer satisfaction through top-tier customer service and first-time fix interventions. Maintain Service Department profitability and actively promote client services and … products. Facilitate effective communication channels with customers and internal teams. Foster teamwork and collaboration within the Service Department. Demonstrate personal effectiveness in delivering high-quality service and solutions. Uphold health and safety standards in all service-related activities. Perform service, maintenance, and repairs efficiently and effectively. more »

recruitment guidelines. The successful candidate will be used to working in a professional, quality-driven environment and will able to demonstrate excellent administrative and customer service skills and a very high level of attention to detail. To ensure that all teaching and support staff across the Educator Talent … Who You Are Passionate about the difference education can make in the world. Love talking to people, have great communication skills and an excellent customer service mindset. Competent user of IT systems and programmes. High level of attention to detail. Able to work independently with high levels of more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »