1 to 25 of 68 Customer Service Jobs in Buckinghamshire

Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of more »

strategically lead a small dynamic team in developing, optimising, and securing technology solutions across all sites within the business. Ensuring high standards of performance, customer service, and security by overseeing infrastructure architecture, managing internal and external stakeholders, maintaining service levels, and driving continuous improvement, focusing on IT … optimising the IT Infrastructure and security architecture across all sites, with a focus on end-user computing and Microsoft 365 technology stack. Driving IT customer service and continuous improvement initiatives while ensuring a ‘security-by-design’ approach to maintaining hardware, software, and network security measures. You will be … optimising, and supporting IT infrastructure and security architecture • Leading the internal infrastructure team, providing guidance, coaching, and management • Collaborating with stakeholders including project teams, service desk, operations teams, and external partners • Managing key external infrastructure 3rd parties and suppliers, ensuring performance and service levels • Implementing a ‘security-by more »

Milton Keynes. As an Internal Export Sales Assistant, you will be responsible for supporting the export sales team in managing and expanding our international customer base. This includes handling customer inquiries, processing quotations, orders, coordinating shipments, and providing exceptional customer service to ensure customer satisfaction. … closely with the sales team, logistics department, and other internal stakeholders to ensure efficient and effective operations. Qualifications Prior experience in a sales or customer service role, preferably in an export or international business environment Strong communication skills and ability to build rapport with customers Excellent organizational skills more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

Service Desk Administrator/Service Desk Operator - Full Time Permanent Industry: Technology based Security Systems - Global Organisation Based: Chalfont St Peter Highly Competitive Salary + Bonus + Mobile + Laptop + Pension + Excellent Company Benefits + Holiday + Bank holidays + Free Parking + Great working environment … Huge opportunity for development and career progression Job Introduction: The organisation I am currently representing is recruiting for an experienced Service Desk Administrator. They are a leading brand in the security systems industry therefore, we are looking for an experienced individual to join our growing and exciting team. The … development in all areas of the business. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Record incoming service support calls via phone and email in the system. Collaborate with the team to schedule engineers service visits for our clients. Communicate with more »

FANTASTIC POSITION! Stephen Eagell Group are seeking an enthusiastic Business & Customer Administrator apprentice to assist in all areas of the business! This is a great opportunity to learn behind the scenes of a well-respected Toyota & Lexus dealership. APPLY NOW! Role Duties and Tasks: Create bookings for customers' vehicles … for appointments such as service, MOTs, issues with their vehicle, recalls etc. Reception calls and speaking with the public Liaising with individuals internally in all different departments, and assisting management when required Explain process and pricing to customers over the phone and ensuring best practice when giving customer service Postal duties such as franking, folding letters and sending post out when requested GDPR compliance with data Edit and update systems accordingly Sign post customers through the complaints process Answer any general questions about the services we offer Complete warranty claims/invoices for things such as more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … business plan and sales objectives of the Centre Achieve personal KPI's and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own … strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit more »

our client based in Milton Keynes in the Linford wood area. What will be your responsibilities: - Ensure efficient scheduling of work for business and customer benefit. - Support other departments in handling customer scheduling queries. - Manage and align customer expectations with service standards. - Meet all tasks within … customer SLAs and internal targets. - Collaborate with field workers to balance work quality and quantity. - Proactively resolve issues for company and customer within set targets. - Support colleagues in addressing complex queries by sharing knowledge. - Work closely with teams to maintain high-quality service and meet SLAs. - Document … and assist in resolving customer complaints, escalating when necessary. - Participate in planning and deploying new services and system enhancements. - Take full ownership of issues and ensure timely resolution. - Prioritize and manage workload according to team and industry deadlines. Ideal Experience: - Prior customer service or contact center experience. more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

new computer and mobile hardware Incident and problem management: Be a main point of contact and provide communications during major system issues Provide exceptional service support to the business Provide solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and procedures Install, maintain and … with advancements in technology Entra ID account and Exchange online email management What IT experience are we looking for? The ideal candidate will be customer service focused a keen interest in IT. Training can be provided in areas needed. Essential: Experience in IT support of Microsoft products Strong … Customer Service skills Team player Flexible and adaptable approach Desirable: Any Microsoft qualifications Previous support of international locations Knowledge of helpdesk ticketing systems European spoken languages High standard of incident management Azure/Cloud knowledge Microsoft 365 suite Cyber security knowledge Microsoft Intune and Defender Benefits 25 days more »

Company Overview At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences … storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. How You’ll Add Value… The Field Service Engineer performs basic/routine customer support activities involving the installation, modification, repair and preventive maintenance of Azenta's equipment and systems generally … at customer sites, to ensure proper working order. Works under supervision following established policies and procedures to ensure company and customer quality standards are met. Discretion and independent judgment are required resolving customer issues. Candidate may be assigned to support a specific customer site, region, or more »

IT Service Desk Support Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in … to specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched when more »

Role: Field Service Engineer Location: Milton Keynes About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long … systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes. About the role: To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG more »

is to unleash the potential of people through amazing IT experiences. Role Overview: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The Service Desk Analyst will work within the Service Desk Team providing 1st … requests and solving problems impacting delivery of BAU IT services. You will also identify and suggest improvements to processes and procedures used by the Service Desk to keep our customers happy. Key Responsibilities: - Providing top-quality 1st line support - Taking ownership of incidents, requests and problems - Ensure all modes … of customer contact are responded to Telephone calls and Emails, Self-Log - Providing a first class level of service by meeting or exceeding contractual SLAs, KPIs and Customer Satisfaction - Ensure the highest level of trouble shooting is applied to every customer contact made through the use more »

Field Service Engineers Required - Immediate Start!!-Milton Keynes Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . Due to continued … growth, we are recruiting a field-based Vehicle Technician/Field Service Engineer. Position Overview: This Field Service Engineer role gives you the opportunity to work across the Milton Keynes, paid door to door. If you have a background in plant, specialist vehicle or HGVs then this role … are normally 45 hours and there can be flexibility around start & finish times, anything over this is paid at an enhanced rate. The Field Service Engineer will focus on the servicing, maintenance and repair of a full range of municipal sweeper machines, refuse vehicles and gully tankers, you will more »

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Milton Keynes Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Milton Keynes and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication skills … a passion for customer service and be a quick learner. This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Your core responsibilities Handle customer incident or … Incidents and requests with regular updates to end users until the point of resolution Log tickets with the relevant third parties Comply with current Service Desk standards, policies, and procedures Establishes and develop relationship with other IT teams through frequent and constructive communication Identify/implement process improvements Update more »

Customer Support Technician: Spanish/German Speaking Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world … manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the … remaining 2 days. Main Duties & Responsibilities: As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance Solid knowledge of UK GDPR and national data protection … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch … Skills and Experience Essential: Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication skills at all levels. Ability to build and maintain customer relationships and exceed expectations. Understanding of corporate … behaviors. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »