1 to 25 of 44 Customer Service Jobs in Milton Keynes

strategically lead a small dynamic team in developing, optimising, and securing technology solutions across all sites within the business. Ensuring high standards of performance, customer service, and security by overseeing infrastructure architecture, managing internal and external stakeholders, maintaining service levels, and driving continuous improvement, focusing on IT … optimising the IT Infrastructure and security architecture across all sites, with a focus on end-user computing and Microsoft 365 technology stack. Driving IT customer service and continuous improvement initiatives while ensuring a ‘security-by-design’ approach to maintaining hardware, software, and network security measures. You will be … optimising, and supporting IT infrastructure and security architecture • Leading the internal infrastructure team, providing guidance, coaching, and management • Collaborating with stakeholders including project teams, service desk, operations teams, and external partners • Managing key external infrastructure 3rd parties and suppliers, ensuring performance and service levels • Implementing a ‘security-by more »

Milton Keynes. As an Internal Export Sales Assistant, you will be responsible for supporting the export sales team in managing and expanding our international customer base. This includes handling customer inquiries, processing quotations, orders, coordinating shipments, and providing exceptional customer service to ensure customer satisfaction. … closely with the sales team, logistics department, and other internal stakeholders to ensure efficient and effective operations. Qualifications Prior experience in a sales or customer service role, preferably in an export or international business environment Strong communication skills and ability to build rapport with customers Excellent organizational skills more »

FANTASTIC POSITION! Stephen Eagell Group are seeking an enthusiastic Business & Customer Administrator apprentice to assist in all areas of the business! This is a great opportunity to learn behind the scenes of a well-respected Toyota & Lexus dealership. APPLY NOW! Role Duties and Tasks: Create bookings for customers' vehicles … for appointments such as service, MOTs, issues with their vehicle, recalls etc. Reception calls and speaking with the public Liaising with individuals internally in all different departments, and assisting management when required Explain process and pricing to customers over the phone and ensuring best practice when giving customer service Postal duties such as franking, folding letters and sending post out when requested GDPR compliance with data Edit and update systems accordingly Sign post customers through the complaints process Answer any general questions about the services we offer Complete warranty claims/invoices for things such as more »

Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … business plan and sales objectives of the Centre Achieve personal KPI's and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own … strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit more »

our client based in Milton Keynes in the Linford wood area. What will be your responsibilities: - Ensure efficient scheduling of work for business and customer benefit. - Support other departments in handling customer scheduling queries. - Manage and align customer expectations with service standards. - Meet all tasks within … customer SLAs and internal targets. - Collaborate with field workers to balance work quality and quantity. - Proactively resolve issues for company and customer within set targets. - Support colleagues in addressing complex queries by sharing knowledge. - Work closely with teams to maintain high-quality service and meet SLAs. - Document … and assist in resolving customer complaints, escalating when necessary. - Participate in planning and deploying new services and system enhancements. - Take full ownership of issues and ensure timely resolution. - Prioritize and manage workload according to team and industry deadlines. Ideal Experience: - Prior customer service or contact center experience. more »

new computer and mobile hardware Incident and problem management: Be a main point of contact and provide communications during major system issues Provide exceptional service support to the business Provide solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and procedures Install, maintain and … with advancements in technology Entra ID account and Exchange online email management What IT experience are we looking for? The ideal candidate will be customer service focused a keen interest in IT. Training can be provided in areas needed. Essential: Experience in IT support of Microsoft products Strong … Customer Service skills Team player Flexible and adaptable approach Desirable: Any Microsoft qualifications Previous support of international locations Knowledge of helpdesk ticketing systems European spoken languages High standard of incident management Azure/Cloud knowledge Microsoft 365 suite Cyber security knowledge Microsoft Intune and Defender Benefits 25 days more »

Company Overview At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences … storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. How You’ll Add Value… The Field Service Engineer performs basic/routine customer support activities involving the installation, modification, repair and preventive maintenance of Azenta's equipment and systems generally … at customer sites, to ensure proper working order. Works under supervision following established policies and procedures to ensure company and customer quality standards are met. Discretion and independent judgment are required resolving customer issues. Candidate may be assigned to support a specific customer site, region, or more »

IT Service Desk Support Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in … to specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched when more »

Role: Field Service Engineer Location: Milton Keynes About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long … systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes. About the role: To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG more »

Field Service Engineers Required - Immediate Start!!-Milton Keynes Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . Due to continued … growth, we are recruiting a field-based Vehicle Technician/Field Service Engineer. Position Overview: This Field Service Engineer role gives you the opportunity to work across the Milton Keynes, paid door to door. If you have a background in plant, specialist vehicle or HGVs then this role … are normally 45 hours and there can be flexibility around start & finish times, anything over this is paid at an enhanced rate. The Field Service Engineer will focus on the servicing, maintenance and repair of a full range of municipal sweeper machines, refuse vehicles and gully tankers, you will more »

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Milton Keynes Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Milton Keynes and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Customer Support Technician: Spanish/German Speaking Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world … manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the … remaining 2 days. Main Duties & Responsibilities: As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance Solid knowledge of UK GDPR and national data protection … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch … Skills and Experience Essential: Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication skills at all levels. Ability to build and maintain customer relationships and exceed expectations. Understanding of corporate … behaviors. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops more »

week between 7am 7pm. What youll do Call taking Queue management Good time keeping (Scheduled Adherence) Resolutions per day = 20 Tasks To deliver outstanding service by understanding users IT and business needs To provide centralised advice and support to customer in line with contractual arrangements Flexible working approach … due to working hours Provide single point of contact for contract users Develop and maintain rapport with end users Able to differentiate between numerous customer applications What youll need Security Cleared ideally current Security Clearance to be eligible for the role Uses information systems, technology functions and applications in … skills to support in customers language Strong communication skills with a proactive approach to solutions At least 12 months experience of working on a service desk/call centre Customer Service experience is essential at this level Ability to perform ticket analysis more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »

My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their … manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the … remaining 2 days. Main Duties & Responsibilities: As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new more »

the Sigma Energy Management software configuration and data quality for all customers. You will need to identify and investigate anomalies, escalating them to the customer where possible cost savings could be made in their energy costs. You will work to strict SLAs to deliver reports to customers on a … monthly basis, so the ability to interpret information is vital. Key responsibilities will include: Dealing directly with customer queries Configuring and designing reports to meet customer requirements Maintaining data integrity Analysing data, making recommendations to the customer to meet their objectives Hours of Work : Full Time … and KPI objectives. You will be able to demonstrate a passion for working with data with a high attention to detail, problem solving and customer service in equal measure and be educated to at least A level or equivalent. Data Analyst – Energy Industry Benefits more »

Field Service Engineer – Permanent Field based SW London, 5/7 days (37.5 hour week) Salary £44k plus 13% bonus, company car and excellent benefits We have a new opening for our medical systems distributor who are based in Milton Keynes for a Field Service Engineer who will … be field based and cover the SW London area. This role will be to maintain and deliver an effective repair service to existing customers and offer excellent customer service to achieve company KPI’s and build good relations with the customers. Key Responsibilities & Skills Provide an effective … repair service and achieve company KPI’s of first-time fix, meantime between failure, implementation of ECR’s and TB’s, performing PMI’s promptly and to provide effective technical phone support with customers, peers, and management effectively Product training will be given within the probationary period, this will more »

Build, configuration and deployment of automated builds (Windows and IOS) Powershell Creation of technical documentation & knowledge articles. Excellent written and verbal communication skills Excellent customer service skills If this role is of interest, then please send your CV to the address provided and I will contact you at more »

the specific needs of each customer. Keep an eye on emerging trends and market demands related to climate change and sustainability. Brainstorm potential new service lines or partnerships that align with the department's expertise and objectives. By effectively managing these tasks, you can contribute to the department's … experience in the automative, fleet or charging infrastructure industry Understanding of the EV and AFV market and how to apply it to the wide customer base Have excellent planning and organising skills, with the ability to manage your own time Have excellent communication skills and the ability to develop … and maintain value added customer relationships and deliver exceptional customer service Good knowledge of low emission vehicles, charge point infrastructure and carbon emission plans more »

Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting and … problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base … depending on experience, 25 Days holiday rising to 30, 5% Pension, LinkedIn Learning, Life 4x, Long Service and Discretionary awards If you are experienced in supporting Microsoft Dynamics 365 modules and are looking to join a company making big changes to their technology estate, this could be the role more »