6 Customer Service Jobs in Chorley

Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »

Position: Customer Success Manager Location: Chorley, full time. Salary: £40,000 - £50,000 BEFORE YOU APPLY: Please read through the whole job posting to ensure you are suitable for the role and have the essential skills. You must be local to Chorley and happy to be in the office … full time. We are currently partnered with a managed services provider in Lancashire who are seeking a driven and passionate Customer Success Manager to join the team. Could this be you? Our client is seeking a Customer Success Manager that can manage a portfolio of clients and ensure … customer satisfaction and retention by understanding their needs and eliminating any concerns. Ideally, you will have worked in an IT space in the past so you will understand the market, but if not they can teach it all! This is not a sales role, you will not be required more »

in Chorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for … Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications … Produce both customer-facing and internal documentation in line with company standards. Participate in Continual Service Improvement Activities to add value to the services provided to customers. Application deployment and configuration on Windows VMs via RDP and in AWS via Argo. The following skills and experience are required more »

based inChorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for … Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications … Produce both customer-facing and internal documentation in line with company standards. Participate in Continual Service Improvement Activities to add value to the services provided to customers. Application deployment and configuration on Windows VMs via RDP and in AWS via Argo. The following skills and experience are required more »

As an IT Technician you will understand cyber security principals. You will have a basic understanding of networking. Personal attributes and essential licences: Excellent customer service skills as you will be out visiting customer sites. Presentable and approachable Must hold a Full UK Driving licence. Company Benefits more »