1 to 25 of 35 Customer Service Jobs in Derbyshire

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator/Engineering Coordinator/Service Administrator shall be responsible to plan and schedule the Service Engineers work, provide service support to the management team, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customer service role in engineering. This is a 6-months position that is covering maternity … leave. Package £25,000 Pro rata 30 37.5 Hours a week Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays The Service Coordinator/Engineering Coordinator/Service Administrator role This is a 6-months position that is covering maternity leave. Coordinate the work, assignments, and more »

Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … or email WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware, software … and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. WE more »

Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard qualification Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customer service practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. more »

a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries in the … most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. Provide customer product more »

desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training more »

is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. Job Purpose: MasterMover is seeking a dynamic and experienced Technical … Support Team Manager to lead our dedicated technical support team. The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that our customers receive timely and … effective technical assistance, fostering strong relationships and driving customer satisfaction. Key Responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to team members. Oversee the day-to-day operations of the technical support department, ensuring efficient handling of customer enquiries and technical issues. Develop more »

suitable solutions. tools such as Office, Azure, and Excel to develop and implement effective technical solutions. multiple projects simultaneously with exceptional organizational skills. excellent customer service by addressing client inquiries and issues promptly. strong time management skills to meet project deadlines. technical solutions effectively to clients. To be … English, both written and verbal, with the ability to translate technical jargon into plain English. organizational skills with the ability to prioritize tasks effectively. customer service skills to ensure client satisfaction. to work independently as well as part of a larger project team. to travel as required. This … candidate will bring a security-first approach to all engagements, prioritize workload effectively, and be open to new ideas and approaches. Experience in Managed Service Provider (MSP) environments and dealing with small to medium-sized businesses is desirable. If this role is of interest, please apply or reach out more »

Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support … to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is … variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate more »

Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support … to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is … variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate more »

engagement. Building connected communities. Wholesale only. At FullFibre, we are committed to delivering seamless connectivity solutions to our clients. Our emphasis on efficiency and customer satisfaction has established us as a frontrunner in the broadband sector. We are now looking for a proactive and self-driven Installation Scheduler to … As an Installation Scheduler at FullFibre, you'll be the linchpin in our operations, ensuring that installation appointments are seamlessly coordinated to deliver exceptional service to our clients. Your responsibilities will revolve around meticulously planning and organising appointments, liaising with both customers and field engineers, and maintaining clear communication … directly contributing to bridging the digital divide and empowering communities with the connectivity they need to thrive. Key Responsibilities Schedule installation appointments efficiently, balancing customer and engineer availability. Monitor and support field engineers to ensure timely completion of appointments. Maintain open communication with customers, providing updates and addressing any more »

required up to approximately 25% Skills and Qualifications: Computer related Degree, Microsoft Certification or equivalent work experience Significant server/desktop support experience Excellent customer service skills and ability to work on own initiative Understands the importance of documentation and on time delivery Sound backup and system security … practices Experience leading rollouts, migrations and system upgrades Very teamwork oriented UK Person required for working in and around customer regulatory controlled areas and data Experience within the following is required: Experience supporting High Performance Compute (HPC) environments Ability to diagnose and resolve hardware issues on laptops, workstations and more »

Office 365 Infrastructure Engineer Derby (2 days a week in the office) 54k Role Purpose: To provide a customer focused, reliable and flexible support service for the business. A SharePoint & Office 365 developer with the passion for building solutions using the Microsoft SharePoint platform. To build on an … existing SharePoint solution in line with the evolving Digital Workplace strategy. Enabling Service Areas to operate effectively and efficiently using technology. Constantly seek to improve existing sites and applications based on new technologies and Office 365 and SharePoint features. Maintain existing SharePoint solutions and implement strong supporting governance. Build … To provide prompt support from telephone, intranet and email requests to ensure operational problems are resolved as quickly as possible and within the IT Service Level Agreements. Provide help and guidance to customers of Office 365 including SharePoint Online, in order that they can make maximum use of IT more »

full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot … regular working hours on a rotational basis. * Coordinate with vendor support to resolve problems and incidents efficiently. * Schedule and perform preventative maintenance tasks during customer site visits. * Conduct troubleshooting and performance tuning activities as required. * Apply patches, updates, and upgrades to server hardware and compute systems. * Generate necessary documentation … of complex IT hardware problems, recommending and implementing corrective solutions as necessary. * Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management * Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and more »

to-date CV . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

leading provider of medical devices services to the NHS and other caregiving facilities with a strong reputation for providing a reliable, dedicated and trusted service to our partners. As an Employee Ownership Trust (EOT), we have independence in the market which is unlike any other company in the industry … and time management skills, with the ability to manage multiple projects and priorities - Friendly and approachable, a strong team player, but assertive when required - Customer-oriented (internal and external), with a desire to deliver outstanding customer service - Results-oriented, with a clear focus on commercial success Webrecruit more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

from initiation to completion. You will workclosely with cross functional teams, including IT and business intelligence, key internal stakeholders [from marketing to sales andcustomer service], and external agencies to ensure that projects are delivered on time, within scope, and budget. Your We are recruiting for a Web Manager to … join us in our Head Office , based in Measham, Swadlincote . customer service], and external agencies to ensure that projects are delivered on time, within scope, and budget. Your role will involve defining project objectives, creating schedules, managing resources, and communicating progress and potential risks to stakeholders. The more »

We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT sector. A well-established … progress in the sector. This is an excellent opportunity for somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology more »

as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software more »

and night shifts: £15.17 per hour Weekend shifts: £16.92 per hour Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our … care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you! Main duties of the job What … true selves to work without risk or fear of discrimination. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. About us DHU more »

teams of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems will be committed to providing an exceptional level of customer service will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors knowledge of ISO9001; 14001; BBA … the confidence to manage your own time and prioritise your workload with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems reward package completion Bonus on delivery of Project paced, varied work to affect change in … a thriving SME company offering a market leading product portfolio and service to the construction industry You will deliver a challenging, business-critical project Candidates who are currently a Project Manager, Project Leader, Project Quality Manager, ISO9001 Quality Lead, Manufacturing Project Manager, Quality Systems Project Manager, Quality Compliance &Certification more »

The successful candidate will provide senior administrative support as directed for all members of the team providing a focal point for communication within the service and with external agencies. You will ensure administrative and clerical duties are carried out within gtd healthcare and practice guidelines and policies. We are … we are passionate about providing the best possible healthcare for our patients. Main duties of the job To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to … pay during the month, in real-time, when picking-up extra shifts; 30 days annual leave, rising to 32 after five years of continuous service; flexible pension benefits including NHS pension scheme; flexible working hours and policies; family friendly and carer policies; opportunities to apply for innovation and quality more »

to ensure they are best positioned for success following the bootcamp. We expect all staff to conduct themselves in a manner that promotes great customer service to build a long-standing relationship. The Person… An enthusiastic mentor with a willingness to get the best out of people. Motivational more »

contract packaging solutions and fresh and baked goods. Company Overview The Pallet Network (TPN) offers an efficient, cost-effective palletised freight delivery with unbeatable service levels. We have 125 Partner companies, with 143 depot locations around the UK. At Culina we have a winning culture, we believe that our … to compile a handover to the Night Shift of any relevant points applicable to the night operation. Qualifications Microsoft office skills, high level of customer service skills, attention to detail and accuracy Additional Information As part of its Drive to make The Pallet Network a great place to more »

Design/Calculations) Competitive Salary + Tailored Progression plan + Market Leading Company Benefits package + Company Bonus + 33 days holiday (increases with service), Salary flexible dependent on skillset Swadlincote, Derbyshire (Commutable from: Burton Upon Trent, Derby, Ashby de la Zouch, Lichfield, Tamworth, Coalville, Overseal etc.) Are you … Award-winning construction company, Structural engineering jobs, Derbyshire engineering opportunities, Swadlincote, Civil engineering graduate, Structural engineering innovation, Engineering project management, Tailored progression plan, Engineering customer service skills, Engineering upskilling opportunities To apply for this role or for to be considered for further roles, please click "Apply Now" This more »