Customer Service Jobs in Horsham

3 Customer Service Jobs in Horsham

1st & 2nd Line Support

Horsham, West Sussex, United Kingdom
Principal I Ltd
Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team … IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused … on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware more »
Employment Type: Permanent
Posted:

Technical Learning Architect

Horsham, Sussex, United Kingdom
Confidential
next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary/Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be … part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and … an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths more »
Posted:

Global Technology Apprenticeship (Horsham Office)

Broadlands Business Campus, Langhurstwood Road, Horsham, England
SCHRODER INVESTMENT MANAGEMENT LIMITED
the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT. Role As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent … be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications … projects Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great more »
Employment Type: Advanced Apprenticeship
Salary: £24,000.00
Posted:
Customer Service
Horsham
25th Percentile
£23,500
Median
£24,000
75th Percentile
£24,500