23 Customer Service Jobs in West Sussex

Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team … IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused … on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware more »

DON'T MISS THIS! Hungry Service Desk Team Leader/Service Delivery Managers Wanted! Drive your career within the world of IT! We're on the lookout for a Service Desk Team Leader/Service Delivery Manager to make a difference in our client's fast … paced environment. Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the Service Desk Team Leader/Service Delivery Manager: Assist with technical support within the team, working closely with 1st/2nd line tickets and escalating where needed Manage the … service desk team Progressing tickets, chasing stale ticket chains Ensure good communication with both customers and staff Meet and exceed SLAs (internal and external) Assist with maintaining the relevant documentation across clients Skills Required for the Service Desk Team Leader/Service Delivery Manager: Ability to work more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Junior Field Service Engineer, CT Imaging Systems Basic Salary £28,000 to £32,000 Overtime 10% Bonus Company Car Excellent Benefits ***Excellent opportunities for Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging … systems *** The Role – Junior Field Service Enginee, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Junior Field Service Engineer responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. … Your Background – Junior Field Service Engineer, CT Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range more »

next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary/Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be … part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and … an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Attend one-to-ones to provide clear feedback to allow personal … is to promote from within to provide the right individuals with the opportunity to grow with the Company. Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social … Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. more »

Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills Ability to work independently and as part more »

Salary: £30,000 - £35,000 per annum, depending on experience Company Overview: Are you ready to be part of a dynamic Managed Service Provider (MSP) based in the heart of West Sussex? Our client is dedicated to providing top-notch IT support solutions to a diverse clientele. Role Highlights … ll be instrumental in providing technical assistance to our valued client. Benefits: Starting 32 days of annual leave, extending to 37 days with long service benefits starting after 2 years Entry into the company pension scheme Quarterly performance bonus scheme after the probation period Role Overview: I am seeking … Office 365 products for clients Document all support activities, solutions, and configurations in the ticketing system Collaborate with other team members to continuously improve service delivery and processes Requirements: Proven experience working in a Managed Service Provider (MSP) environment Strong proficiency in supporting and commissioning/onboarding Office more »

through practical experience Evidence of ongoing leaning and development Desirable Educated to degree level standard Experience Essential Evidenced experience of working with patient or Customer Relationship Management IT based systems Evidenced experience in providing customer service Desirable Experience of working with iSoft Clinicom/Patient Centre Experience … of NHS or private hospital systems Knowledge Essential Understanding of customer/user issues and how they impact on use of IT systems and impact on customer/users ability to continue daily tasks Data quality standards applicable to the data and processes being supported Desirable Understanding of … part of a team Positive, helpful and enthusiastic attitude Able to support and encourage others Approachable manner Able to prioritise tasks Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT. Role As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent … be involved in are: Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications … projects Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals Providing excellent customer service to users and clients Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great more »

besides. Now we’re looking for a team-focused IT professional to join our Sensitivity Review service. Provide troubleshooting expertise to our Sensitivity Review service When you join us in this vital role, you’ll be joining a team that enables UK Government departments to select, review and transfer … digital records consistently and securely for permanent preservation at The National Archives. The tools we use to manage the service incorporate elements of AI and machine learning, and you’ll act as the go-to person when it comes to troubleshooting IT systems, networks, and software. You’ll also … ability to deliver services on time and schedule. We’ll look for a qualification in a relevant technical subject, and in addition to great customer service skills, you’ll also be ready to work and manage your time on your own initiative. Knowledge of Microsoft Visual Basic, Active more »

the phone, and on video calls Located within one hour of travel to BN15 8TU Minimum of 2 years' experience in technical support and customer service GCSE or equivalent education preferred Benefits: Bonus scheme Performance bonus Quarterly bonus more »

workshop management, and equipment audits. Participation in hardware decommissioning, lease management, and documentation management. Incident, problem, and change management, with a focus on continual service improvement. Deployment of new systems and applications, along with participation in project-related meetings and troubleshooting activities. Skills and Competencies: Strong desire to learn … and grow, with excellent communication, customer service, and team skills. IT literacy with proficiency in Linux distributions and a delivery-focused, problem-solving attitude. Technical proficiency in HPC system architecture and basic troubleshooting skills. Qualifications and Experience: Essential: BSc or MSc in Computer Science, Computer Engineering, or Computer more »

supportive environment. Some of the main duties as a Technical Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you and ensure system is organised and up to date. To diagnose, log, action and follow … through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and escalate this issue to a manager. This role comes with a competitive salary, 24 days holiday plus bank holidays and your more »

end and using your closing skills to ask if you can send them over a quote to beat either the quality of their current service or price Find out the client's needs & why they would want to buy Business Development and pipeline building After assessing your customers' requirements … you send the info over to an Account Manager who will do all the paperwork for you! They will email the customer with the quote you have discussed, and they will sort out the extra's to give you more time to earn commission rather than doing admin! Business … is generated via cold and warm leads You build and create your own customer pipeline too What we want from you: Good attitude & willingness to learn Those who will perform best in this role tend to have held roles such as Business Development Executive, Business Manager, Sales Executive, Sales more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 18 Months Positions Available 1 Closing Date Monday, 13th May 2024 Start Date Thursday, 30th May 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

have a keen interest in IT, have worked in an MSP role or are currently working in a similar role. You will have excellent customer service skills, including the ability to communicate confidently GCSE grade A-C (or equivalent) in English and Maths Have a full driving licence more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

Operations Specialist Team Leader. As a member of the IOC Operations Specialist Team, you will be providing a focal point for the airline/customer and internal stakeholders. Duties & Responsibilities: To act as a focal point & to provide continuity for Company’s contracted customers & Programme Managers, handling time critical … airlines customers ensuring demands are raised in a timely manner, sources of supply are identified and to arrange shipment in accordance with the contractual service level. Highlight any potential shortfalls and working the solution with the supplier and airline/customer. To be aware and to assist with the … airline/customer daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level. To assist with any customer Order backlogs either system or operational, ensuring customer delays are kept to a minimum whilst maintaining excellent customer communication more »