Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a CustomerService Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in CustomerService with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in CustomerService and Business Administration, gain a Level 2 CustomerService Practitioner Award and learn a variety more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Language Speaking CustomerService Coordinator - French, Spanish or Italian Benefits: • 33 holidays (inc Bank Holidays) • Free parking onsite • Great working environment Elevation Recruitment Group are currently working with a key client based in Rotherham who are looking to recruit a Language Speaking CustomerService Advisor to … join their customerservice team. This is an exciting opportunity to work for a choice employer in the area. Key Accountabilities for the CustomerService role are: • Provide technical customer support • Communicate fluently in French, Spanish or Italian, both verbal and written • First point of … contact for Customer enquiries through to resolution if needed • Processing customer orders, ordering stock and bills of material Requirements: • Fluent in French, Spanish or Italian • Confident dealing with Customers seeking technical advice (training will be provided) • Must be IT literate and possess strong verbal communication skills • Previous Customermore »
DIGITAL MEDIA CENTRE, COUNTY WAY, BARNSLEY, SOUTH YORKSHIRE, England Hybrid / WFH Options
BOB'S BUSINESS LTD
an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a CustomerService Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export CustomerService Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield, South Yorkshire At a commutable distance from Sheffield, Swallownest, Barnsley, Worksop, Chesterfield, Dronfield, Barborough, Maltby, Rotherham, Hoyland, Doncaster, North Anston, Dinnington, Loxley, Clowne, South Yorkshire, North, A57, M1, A630 … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any CustomerService queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in CustomerService or Export more »
MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Budweiser Brewing Group UK&I
Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a CustomerService culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customerservice meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customerservice skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Professional Technical Ltd
My client is currently recruiting forklift engineers to join their service team to service, maintain, and repair their customer's material handling equipment in Sheffield. As a Field Service Engineer, you will be a key member of the team, in their ambitions to provide the best … possible customerservice levels to their current and future customers. Field Service Engineer's Main Duties Include: Servicing customer base in the South Yorkshire Repairs to MHE whilst detecting and diagnosing any additional faults Ensuring health and safety guidance is followed Maintaining and repairing other related … material handling, floor care, and access equipment Travel further afield as and when required Ensuring excellent customerservice levels at all time Attending further development courses as and when required Benefits Package for Field Service Engineers (Including but not limited to): Experience-based competitive salary with excellent more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety of industries and businesses; we provide a complete … service that begins with a consultation through to implementation and support. We work closely with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding … ensure that they are responded to promptly. The calls are followed through to resolution within agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with more »
with software installations, network failures, hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates. What you’ll do: Handle incoming … incidents and service requests referred by the IT Service Desk Deal with requests within the agreed performance targets and service levels. Identify and carry out any immediate corrective action that can resolve or contain issues directly. Monitor progress of incidents and keeps all interested parties informed. Apply … to assist resolution where necessary. Escalate and progress the severity of support issues as required. Ensure that all relevant information is recorded in the Service Management system and kept up-to-date. Work with other members of the team on a rota basis to ensure the IT Support team more »
installation of a fire alarm aspiration system Ensure compliance with safety regulations and standards Prompt and accurate completion of paperwork as required Provide excellent customerservice and build strong client relationships Requirements To be successful in this role, you should have: South Yorkshire Police Vetting Prior experience installing … aspirator systems Strong technical knowledge of Apollo DBS Attention to detail and accuracy Good communication and customerservice skills Benefits : Weekly Pay Ongoing contract work opportunities Apply or call Hayley on 01509615290 or more »
leading managed services business on an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customerservice and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customerservice and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »
looking for staff, which we call Secure Ambulance Care Assistants, to work within our secure transport services. It is called 'secure transport' as the service users we transport, can often be detained under the Mental Health Act, and we, therefore, have a duty of care to ensure they are … and will indeed involve some standard PTS tasks on occasions. We are looking for highly motivated individuals to expand our team of professionals to service multiple clients across the UK from our South Yorkshire base. We have great rates of pay, in addition to a genuinely rewarding role with … this paid as overtime. We are a very busy service. Main duties of the job Day-to-day you will collect and drop off service users with mental health issues all across the country, with support from your colleagues. You will use your people skills to make vulnerable servicemore »
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
to ensure full benefits realisation of the eRostering system including the payroll interface, competencies, employee on-line and Loop app. To provide an effective, customer focussed eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to … wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion … Essential Experience of working with an eRostering system Experience of identifying and resolving system issues Experience of collaborative working Experience of working in a customerservice/helpdesk environment Desirable Experience of working with Allocate systems Experience of database management Experience of delivering systems training Knowledge/Skills more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
software strong experience with Windows, Microsoft office and Microsoft 365 knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP excellent customerservice skills strong work ethic and self-motivation with the ability to work under pressure windows Server Operating Systems (2016, 2019) and Microsoft more »
Support Technician to support their circa 300 users across Office 365 suite, hardware and laptop fixes. The ideal candidate should possess demonstrable experience in customerservice and technical support, having previously worked in client-facing roles. They should be quick learners, capable of adhering to processes and procedures more »
rapidly growing team. Based in Sheffield you will be supporting a number of small businesses and schools and working as part of the wider service desk team reporting directly into the service desk manager. Expect your general day to day involve a mixture of troubleshooting, day to day … is not an opportunity to miss! About you: * You need to have a full UK driving license * Ability to work well under pressure * Great customerservice skills * Good telephone manner * 2+ years experience in a similar role Skillset required: * Windows Operating Systems * Active Directory/Azure * Intune * Office more »
Employment Type: Permanent
Salary: £28000 - £32000/annum great benefits and progression
conveying the value of our OEE and automation solutions Identify and engage prospective clients, understanding their unique needs and providing tailored solutions Cultivate strong customer relationships, ensuring satisfaction and fostering long-term partnerships Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell … their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). … certifications, in addition to the IT Sales Apprenticeships. Microsoft Certified Azure Fundamentals (AZ-900) Microsoft Certified 365 Fundamentals (MS-900) Masterclass 1 - Engaging the customer Masterclass 2 - Negotiation Skills Masterclass 3 - Becoming the next top seller Key areas covered are: Communication skills Customerservice IT Infrastructures Effective more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Liberty Speciality Steels
of technical literature, manuals, and specific training courses. Be a team worker, with a flexible approach to work, be sensitive to external and internal customer needs and awareness of the benefits of good customerservice to meet the expectations/requirements of customers. Be responsible for the more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
Firewall maintenance Performing system backups and disaster recovery operations Scripting skills Contributing to the training of other staff members Maintaining a high level of customerservice MSP experience is desirable but not required. If you are passionate about IT and have the necessary experience and skills, please apply more »
South Yorkshire, England, United Kingdom Hybrid / WFH Options
Tungaloy-NTK UK
be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customerservice representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
ecruit
you! Our Company ethos is one of a “can do” attitude, a prerequisite of all employees. We empower employees, to encourage a proactive and customer centric approach to their work, that drives value. CAM's goal is to provide a portfolio of products and service levels that our … based Engineers to join our team. You will be at the forefront of our operations, ensuring the reliability and functionality of equipment directly at customer locations. Your role will predominantly cover the West and South Yorkshire regions, providing essential maintenance, service, and repairs. Our working hours are 8.00am … 4.30pm Monday to Friday (half hour unpaid lunch). Key Responsibilities: Diagnose, repair and maintain a wide range of engineering equipment. Provide excellent customerservice, ensuring minimal downtime. Work independently and as part of a team to meet deadlines. Maintain accurate service records. Uphold strict health and more »