10 Customer Service Jobs in Doncaster

Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »

with software installations, network failures, hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates. What you’ll do: Handle incoming … incidents and service requests referred by the IT Service Desk Deal with requests within the agreed performance targets and service levels. Identify and carry out any immediate corrective action that can resolve or contain issues directly. Monitor progress of incidents and keeps all interested parties informed. Apply … to assist resolution where necessary. Escalate and progress the severity of support issues as required. Ensure that all relevant information is recorded in the Service Management system and kept up-to-date. Work with other members of the team on a rota basis to ensure the IT Support team more »

to ensure full benefits realisation of the eRostering system including the payroll interface, competencies, employee on-line and Loop app. To provide an effective, customer focussed eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to … wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion … Essential Experience of working with an eRostering system Experience of identifying and resolving system issues Experience of collaborative working Experience of working in a customer service/helpdesk environment Desirable Experience of working with Allocate systems Experience of database management Experience of delivering systems training Knowledge/Skills more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. • Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

to be taken. A typical day is interactive and fast-paced team, you’ll be the first point of contact for customers - ensuring the customer is supported and a resolution is provided in a timely manner. Learning daily – you’ll troubleshoot SQL and SIMS performance and work with a … ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must be within distance of London & must more »

for an Application Support Engineer to support users, deliver training and managing updates. You will ensure a seamless experience for SIMS users delivering excellent customer service and providing advice. IntaPeople have partnered up with a leading technology company, who provide exceptional IT support to the educational sector throughout more »

is not provided Cloud Decisions are partnered with an award-winning security services provider who specialise in the delivery of a fully managed SOC service, security consulting and regulatory compliance adherence. The security provider are accredited across industry standard frameworks such as ISO27001, ISO9001, IASME Gold Standard and Cyber … Essentials Plus. The organisation pride themselves on delivering a first-class service to customers as well as providing a meaningful work-life balance for its professionals. They boast a 5* rating on Glassdoor and encourage staff to develop themselves personally and professionally through courses, certifications, and on-the-job … Microsoft Sentinel services are already provided through their SOC however you would be able to come in and have an influence on how the service is shaped moving forward. Responsibilities: Development of SOC triage runbooks for developing threats Actively working to improve to efficiency of Microsoft Sentinel Working to more »