Operations Manager - Desktop User Experience with Security Clearance
Colorado Springs, Colorado, United States
cb5 Solutions, LLC
and globally. Position Overview: This is an exciting opportunity to support Fortune 500 and 1000 customers, government and DoD customers, and to excel within a fantastic team. The Operations Manager is a critical role responsible for health, stability, and continuous operation of critical IT infrastructure and systems. This role oversees the day-to-day activities of the operations team … driving proactive operational maintenance, measured monitoring, and planned change management activities. The Ops Manager achieves service reliability by proactively monitoring for risks, adhering to an ITSM practices, measuring team efficiency, and fostering ongoing team development. The Operations Controller champions best practices, promotes automation, and drives continual service improvement initiatives to optimize IT performance and deliver maximum value to the … in a controlled, coordinated, and compliant manner Qualifications: IT Operational Management experience spanning across multiple enterprise environments, including DoD and commercial Experience in IT operations with a focus on Desktop User Experience Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Strong verbal and written communication skills; ability to More ❯
Employment Type: Permanent
Salary: USD Annual
Posted: