Desktop Support Jobs in Liverpool

2 of 2 Desktop Support Jobs in Liverpool

Desktop Support Engineer

Liverpool, England, United Kingdom
Hybrid / WFH Options
Prism Digital
Digital My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world. They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,800 users with general setup and daily 1st line support. You will operate in a fast … you gain invaluable experience to grow within your career and the company. You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation with a diversity-focused and dress-down culture, based in their Childwall offices in Liverpool . This is an on … team, the arrangement will shift to three days in the office and two from home . Office 365 Exchange Online Active Directory management Key Skills and Technologies used: Tech support for various technologies and systems 1st line support by email, phone or in person New device setup Onboarding Logistics Maintenance Technologies: Office 365 Google Drive SharePoint Microsoft Active More ❯
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Desktop Support EUC L1

Liverpool, England, United Kingdom
Iron Systems, Inc
Responsibilities Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including … the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by the vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential … user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for More ❯
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