Voice Engineer - Contact Center/MS Teams Voice/Ribbon SBC/Cisco/Teams/Powershell/Contract
- Hiring Organisation
- Scope AT Limited
- Location
- City, Liverpool, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Voice Engineer - Contact Center/MS Teams Voice/Ribbon SBC/Cisco/Teams/Powershell/Contract Voice Operations engineering support for Cisco and MS Teams. Responsible for support of Voice platforms and interconnectivity with Enterprise telephony, Contact Centre, and Transport-including external carrier. MS Teams Voice … MTRs Experience with Microsoft 365 Admin Center, Teams Admin Center, and Microsoft Entra, Message Center, Service Desk Microsoft 365 Certified: Teams Administrator Associate PowerShell, GraphAPI, Splunk, ThousandEyes Experience in engaging Microsoft tickets and escalation Leadership and Communication on outages, including reporting change related incidents Incident and change activities ...