12 of 12 Desktop Support Jobs in the North West

Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Desktop Support Engineer - IMAC - Barrow-in-Furness Full-time | On-site 5 days per week | UK Driving Licence required | Salary: £30,000 Are you a detail-focused, hands-on IT support professional who enjoys working directly with users and keeping technology running smoothly? This is an excellent opportunity to join a collaborative End User Services team where … stock management, and coordinating IMAC (Install, Move, Add, Change) activities from start to finish. About the Role Working closely with the EUS Tower Lead and Team Leads, you'll support the full lifecycle of end user hardware - from stock management and device builds to equipment provisioning and coordinating onsite service requests. You'll help maintain the accuracy of the … onsite in Barrow-in-Furness, and requires a full UK driving licence. Key Responsibilities Build, rebuild and configure devices to meet end-user needs Maintain accurate stock records and support inventory reporting Manage deliveries into Stores and follow hardware disposal/allocation procedures Provision and set up equipment for users Coordinate IMAC requests from initiation through to completion Uphold More ❯

2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £140 outside IR35 Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware … and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain accurate records of work carried out, including … asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line Desktop Support or similar IT support role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity with general desktop management More ❯

Onsite/Desktop Support Engineer x2 Crewe £40-42,000 + Benefits - on site 5 days a week Act as the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving Incidents. The role will be onsite five days a week in Crewe Your role More ❯

have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT More ❯

2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £140 outside IR35 Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware … and software issues, and support click apply for full job details More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support More ❯

a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Responsibilities: Provide support that consistently meets or exceeds Customer expectations; Determine and recommend which products or services best fit the customers' needs; Identify, analyze, and repair product … failures. Order and replace parts as needed; Support and maintain user account information including rights, security and systems groups; Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting … and problem resolution support for all network devices; Coordinate with third-party vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 1,2 and 3 when break-fix is necessary to solve an issue at location/onsite; Interface with hardware and software vendors for planning and problem resolution More ❯

Our MSP client is seeking a reliable and professional Deskside Support Engineer to be based on-site with one of our government-sector clients in Lytham. This position requires a high level of customer service, technical competence, and professionalism, as you will be supporting end users in a secure and fast-paced environment. Key Responsibilities Provide onsite deskside support … requests are resolved efficiently and in line with SLAs. Troubleshoot hardware, software, and network issues across Windows-based systems. Build, configure, and deploy desktops, laptops, mobile devices, and peripherals. Support user onboarding and offboarding, including Workstation setups and access management. Perform routine maintenance and hardware refresh activities. Maintain clear documentation, asset records, and ticket updates. Collaborate with remote teams … and escalate issues where necessary. Adhere to security, compliance, and confidentiality requirements appropriate for government environments. What We're Looking For Proven experience in a deskside/2nd line support or similar technical role. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and typical enterprise applications. Confident in hardware builds, repairs, and imaging. Must be able to commute More ❯

Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all … allowance. To Qualify: Must have excellent communication skills Must be able to commute to Lytham five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Must have eligibility to complete SC clearance Please feel free to apply if you meet the criteria. More ❯

a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service click apply for full job details More ❯