IT Support Lead - Southampton
- Hiring Organisation
- Backbone Connect
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
runbooks, improve service reporting, and help scale the service from pilot to General Availability. Youll need strong hands-on experience with Microsoft Intune, Entra ID, Defender for Business, Windows 11 and macOS device management, ITSM/ticketing operations, SLA-driven support and people leadership. This role … experience in modern IT support, endpoint management and service leadership. You should bring: Strong Microsoft 365 endpoint management experience, particularly Microsoft Intune, Microsoft Entra ID and Microsoft Defender for Business. Experience managing Windows 11 and macOS devices, including patching, compliance, health monitoring, remote lock/wipe ...