s primary role is to ensure customer satisfaction and retention. Your main responsibilities Manage large account customer activity (onboarding, operational activity monitoring, growth, capacity management, new needs, governance). Act as your customer’s trusted advisor and support their business development using OVHcloud solutions. Analyze and direct new opportunities … their infrastructure hosted at OVHcloud. Be the customer’s internal ambassador. Manage internal teams cross-functionally: CSM, pre-sales, sales, support, Professional Services, Product Management, etc. Participate in improving internal processes and best practices (incident, problem, changes, delivery, requests for improvements management). Lead crisis units during major … your buddy. The taking over of your customer portfolio. And in 1 year you will master: The majority of OVHcloud products and processes. The management of your entire customer portfolio. Cross-functional activities within the Customer Success team. Required skills You are dedicated and want to have a positive more »
organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a … multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalationmanagement, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential … to success in this role. Key Responsibilities Program Management: Oversee large, complex cross-functional initiatives through the project life cycle Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery more »
project/delivery manager and driving standardized projects ways of working, reporting and communicating, drives alignment on project status and effective RAI/decision management through data and tools ensuring timely escalationmanagement of actions. Work with the project/delivery manager, practise leads and teams broader … document, improving processes and tools. Experience across waterfall and Agile delivery. * Has working directly with Project managers, Scrum masters, Product owners to agree project management type deliverables and added value to their projects delivery * Strong and clear communication skills that engages senior stakeholders. Portfolio governance and forums * Assist in … Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including more »
client’s information systems. The Senior SOC analyst will be the first recruit into the SOC Team and will be expected to work with management to ensure the service is built and grows to suit the requirements of the business. Main Duties and Responsibilities: Security Monitoring: & Investigation: Monitoring multiple … response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalationmanagement in the event of a security incident. Follow major incident process. Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities … integrating threat intelligence into security monitoring processes. Contribute to the development of threat intelligence feeds to enhance proactive threat detection. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Evaluate new security technologies and recommend enhancements to the security infrastructure. more »
team and our mission to elevate the human experience of sexuality and relationships. In this role you will be responsible for the integration and management of complex systems in a dynamic environment. Product and engineering leadership will rely on you to assist with integrating third-party services, internal and … working with third-party integrations that involve both external and internal dependencies Manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalationmanagement, anticipate and make tradeoffs, and balance business needs with technical constraints in order to provide timely updates on project health to a … in application distribution models with content & metadata feed integrations, billing and purchasing journeys, and application development kits About you: 5+ years' experience in project management, systems engineering, or as scrum product owner 3+ years' experience facilitating solutions between business and technical teams You are experienced with large-scale distributed more »
teams. Identify and resolve issues that may impair the team's ability to meet strategic, financial, and/or technical goals Manage bottlenecks, provide escalationmanagement, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. Work … and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example. YOUR EXPERIENCE Bachelor's Degree Experience in product management, software development or technical presales. Experience with end-to-end product delivery, launch and beyond. Experience overseeing roadmap strategy and definition. Experience with process more »
