11 Freshdesk Jobs

preferably in an IT service/helpdesk environment Experience diagnosing and troubleshooting hardware issues with desktops, laptops, and peripherals Familiarity with ticketing systems (e.g. FreshDesk, Zendesk, Jira) and IT service management processes Project support as necessary Excellent problem-solving skills with the ability to prioritise, manage and plan multiple tasks more »

are captured and mined for insight and learns to both improve the trial and drive any future potential rollout Create support automated routines with Freshdesk bots and knowledge base Lead a transparent an open culture of communication and shared understanding, promoting critical thinking and decision making - Be present on park more »

Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags more »

JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere to more »

healthcare domain Experience in product or service support to customers Experience with Jira or a similar software is a distinct at advantage Experience with Freshdesk and Word/Excel If you're interested in this position, apply through the link provided or send your CV to (url removed) Reperio Human more »

licensing, audit monitoring) We are looking for a candidate with: experience of running a support team using a help desk ticketing system (we use Freshdesk) covering 1st, 2nd, and 3rd line support processes team management of a diverse team knowledge and experience of Oracle Fusion SaaS-hosted solution - ideally both more »

quality assurance standards Proficiency in handling technical software and hardware setups, possibly including direct installation and commissioning at customer sites Experience with tools like Freshdesk for support and service management would be beneficial As a vital member of the team, and in return for your expertise, inclusive approach, and commitment more »

budget and finance, especially the costs concerning data assistants. Managing the creation and update of master accounts in Salesforce. Ensure access and training to Freshdesk and Salesforce with relevant user permissions to the flexible contractors. Experience requirements: Essential: Solid management experience of onshore and offshore teams Ability to work under more »

this role will require travel to other sites in the Greater Manchester area. From a technical perspective, you will ideally have experience working on Freshdesk, working with Apple devices and also experience with mobile device management. What you'll get in return In return, you will be paid a competitive more »

Contract Type: Permanent Working Hours: Monday -Friday 37 hours per week between 0800-1700 Worker Type: Offsite Worker Starting Salary Grade F - £30,296 (Level one) rising to £33,024 per annum (Level four) Location:?Harvey Road base, Nottingham City more »

Assistive Technology Officer? Permanent opportunity Working Hours: 37 hours per week 10:0021:00 four days on and four days off, to include Weekends and Bank Holidays? Worker Type: Onsite Worker Salary: Grade E - £26,421 (level one) rising to more »