Business Analyst
- Location
- Glasgow, Scotland, United Kingdom
Prestwick for the first three months We are seeking a ServiceNow Business Analyst to bridge the gap between business stakeholders and technical delivery teams. In this role, you will analyse business processes, gather and refine functional requirements, and translate them into actionable ServiceNow user stories and technical configurations. … acceptance criteria, and process flow diagrams. Prioritise, refine, and maintain the ServiceNow sprint backlog in collaboration with Product Owners and Developers ServiceNow Platform & Process Analysis Evaluate existing platform configurations against standard ServiceNow out-of-the-box (OOTB) capabilities to minimise custom code. Map workflows across core modules including Incident ...