8 Help Desk Manager Jobs in England

Technical Help Desk Manager - Engineering Basingstoke ** Please note - this is an ENGINEERING Support role and not an IT support position ** £58k (neg dep exp) + car/allowance + generous benefits package Our globally renowned and respected client has been established for more than 60 years … As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Help Desk Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated … laboratory equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Help Desk Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of more »

Introduction: The Help Desk Manager role is responsible for managing business customers' accounts to ensure they receive exceptional service. The aim is to retain key accounts and effectively address any issues to prevent them from seeking services elsewhere. What You Can Expect Type – Permanent Location – Sevenoaks … Salary – From £37k Industry – Maintenance Main Responsibilities as a Help Desk Manager Manage new accounts for the business. Generate reports on clients' accounts. Prioritise engineers for key accounts. Provide briefings to staff on new account customers. Conduct inductions for engineers on account customers. Monitor engineers' performance … address any issues. Report client dissatisfaction to management. Prioritise and complete client requests promptly. Collect positive feedback from clients' tenants. Experience & Skills Required Maintenance help desk: 3 years (required) Management: 1 year (required) What’s in it For You? Amazing company to work for! 22 days Annual Leave more »

We are currently looking for a Helpdesk Manager to lead the team based at Lincolnshire County Council offices. The role will be responsible for ensuring that your team of CSRs are trained, coached and fully equipped to provide the best possible service at all times to the customer more »

LB247 - IT Helpdesk Manager Location : Bolton Salary : £DOE Overview: First Military Recruitment are currently seeking an IT Helpdesk Manager on behalf of one of our clients. You will have responsibility for managing a team of Desktop Support Technicians (DST’S) who provide support to more than … DST’S. To motivate and performance manage all DST’S in line with the businesses expectations. To ensure the smooth operational running of the help desk at all times. To observe, feedback and analyse support calls to develop the DST and prevent future problems. To continually review, define more »

Helpdesk Manager - Facilities Management - Bury - Up to £38,000 About the Company We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team. To manage a team of Helpdesk … Co-ordinators, undertake training and produce reports for the organisation's board and clients. Helpdesk Manager The Rewards Salary up to £38,000 + package Benefits Helpdesk Manager - Requirements Worked within an FM or Building services or similar maintenance environment previously Worked on a helpdesk already … skills, attention to detail and ability to multi-task Strong I.T skills and high-level admin background Good communication skills and telephone manner Helpdesk Manager - Responsibilities To monitor the helpdesk and proactively manage KPIs on the CAFM system To manage computerised PPM and work records To ensure PPM more »

Are you an experienced Helpdesk Manager? Would you like to work for a successful, well-established company, where you will be managing and developing the support team? They offer a salary of up to £25,000 along with 23 days holiday plus bank holidays, free parking, pension scheme … of a truly sociable team. If this sounds like your kind of role, get in touch! What you will be doing as a Helpdesk Manager: Working from their offices on the outskirts of Bolton, you will be managing the support team, dealing with a range of companies across … experience installing and configuring Windows Server 12 and above Able to work well under pressure What's in it for me as a Helpdesk Manager: Salary of £23,000 to £25,000, depending on experience 23 days holiday plus bank holidays Free onsite parking Pension scheme Sociable and more »

a supportive and fair business. Our software and services are designed to help our subscribers succeed. About you: For the role of Helpdesk Manager, were looking for someone with a curious mindset, a proactive approach and is able to demonstrate the following skills: Experience of working within … and a monthly wellbeing lottery Financial support for feel-good activities like gym memberships, arts & craft courses, dance lessons and more Tech scheme to help you save money on tech and spread the cost Cycle scheme, bike storage & showers, plus free onsite parking & good public transport links Regular company more »

Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and more »