Help Desk Manager Jobs in England

Help Desk Manager
UK > England

The median Help Desk Manager salary in England is £40,000 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 801 917 1121
Rank change year-on-year +116 +204 -250
Permanent jobs requiring a Help Desk Manager 46 15 20
As % of all permanent jobs advertised in England 0.054% 0.017% 0.015%
As % of the Job Titles category 0.057% 0.018% 0.016%
Number of salaries quoted 43 15 19
10th Percentile £25,000 - £28,500
25th Percentile £28,000 £38,250 £36,000
Median annual salary (50th Percentile) £40,000 £50,000 £41,000
Median % change year-on-year -20.00% +21.95% -8.89%
75th Percentile £55,375 £66,250 £47,500
90th Percentile £56,000 £95,000 £58,500
UK median annual salary £40,000 £46,500 £41,000
% change year-on-year -13.98% +13.41% -8.89%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,185 82,540 127,939
% of permanent jobs with a recognized job title 94.48% 91.53% 96.06%
Number of salaries quoted 60,576 52,509 74,661
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,288 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Help Desk Manager
Job Vacancy Trend in England

Job postings that featured Help Desk Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Manager in England

Help Desk Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Manager in England.

Salary trend for Help Desk Manager in England

Help Desk Manager
Salary Histogram in England

Salary distribution for jobs citing Help Desk Manager in England over the 6 months to 12 May 2024.

Salary histogram for Help Desk Manager in England

Help Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the England region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +65 18 £30,000 -40.00% 3
London +141 16 £55,500 -38.33%
North West +11 11 £25,000 -50.00% 3
South East - 7 £28,000 - 3
Yorkshire - 7 £47,500 -
South West -24 3 £40,000 +1.27% 2
East of England +14 1 £50,000 -9.09%
Midlands -6 1 £40,000 -33.33%
East Midlands - 1 £40,000 -
Help Desk Manager
UK

Help Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 May 2024, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Manager in the job title.

1 17 (36.96%) Social Skills
2 16 (34.78%) Windows
3 14 (30.43%) Customer Service
4 12 (26.09%) Firewall
5 11 (23.91%) Windows 10
6 10 (21.74%) SLA
6 10 (21.74%) CAFM
7 9 (19.57%) Microsoft
8 8 (17.39%) Management Information System
9 7 (15.22%) Windows Server 2012
9 7 (15.22%) Microsoft Office
9 7 (15.22%) Windows Server
10 6 (13.04%) LAN
10 6 (13.04%) WAN
11 5 (10.87%) Service Delivery
11 5 (10.87%) Mentoring
11 5 (10.87%) Project Management
11 5 (10.87%) Facilities Management
11 5 (10.87%) People Management
11 5 (10.87%) Decision-Making
11 5 (10.87%) Problem-Solving
12 4 (8.70%) Preventative Maintenance
12 4 (8.70%) Order Management
12 4 (8.70%) DBS Check
12 4 (8.70%) Customer Experience
12 4 (8.70%) Operations Management
12 4 (8.70%) Data Cleansing
12 4 (8.70%) Google
12 4 (8.70%) JIRA
12 4 (8.70%) Cybersecurity

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (15.22%) Microsoft Office
2 4 (8.70%) AutoCAD
Cloud Services
1 4 (8.70%) Google Workspace
1 4 (8.70%) Microsoft 365
2 1 (2.17%) Azure
2 1 (2.17%) Entra ID
Communications & Networking
1 12 (26.09%) Firewall
2 6 (13.04%) LAN
2 6 (13.04%) WAN
3 3 (6.52%) TCP/IP
3 3 (6.52%) VPN
4 1 (2.17%) Network Security
4 1 (2.17%) Remote Desktop
4 1 (2.17%) VoIP
Development Applications
1 4 (8.70%) JIRA
General
1 17 (36.96%) Social Skills
2 4 (8.70%) Finance
3 3 (6.52%) Military
4 2 (4.35%) Analytical Skills
4 2 (4.35%) Environmental Health
4 2 (4.35%) Local Government
4 2 (4.35%) Organisational Skills
5 1 (2.17%) Social Housing
Miscellaneous
1 8 (17.39%) Management Information System
2 3 (6.52%) Onboarding
Operating Systems
1 16 (34.78%) Windows
2 11 (23.91%) Windows 10
3 7 (15.22%) Windows Server
3 7 (15.22%) Windows Server 2012
4 3 (6.52%) Linux
4 3 (6.52%) Mac OS
Processes & Methodologies
1 14 (30.43%) Customer Service
2 10 (21.74%) CAFM
3 5 (10.87%) Decision-Making
3 5 (10.87%) Facilities Management
3 5 (10.87%) Mentoring
3 5 (10.87%) People Management
3 5 (10.87%) Problem-Solving
3 5 (10.87%) Project Management
3 5 (10.87%) Service Delivery
4 4 (8.70%) Customer Experience
4 4 (8.70%) Cybersecurity
4 4 (8.70%) Data Cleansing
4 4 (8.70%) ITSM
4 4 (8.70%) Operations Management
4 4 (8.70%) Order Management
4 4 (8.70%) Preventative Maintenance
4 4 (8.70%) Service Management
5 3 (6.52%) Asset Management
5 3 (6.52%) Mobile Device Management
5 3 (6.52%) Time Management
Programming Languages
1 3 (6.52%) Bash
1 3 (6.52%) PowerShell
2 2 (4.35%) SQL
Qualifications
1 4 (8.70%) DBS Check
1 4 (8.70%) HNC
1 4 (8.70%) HND
1 4 (8.70%) Network+ Certification
2 2 (4.35%) Computer Science Degree
2 2 (4.35%) Degree
2 2 (4.35%) PhD
3 1 (2.17%) A+ Certification
3 1 (2.17%) CompTIA Security+
Quality Assurance & Compliance
1 10 (21.74%) SLA
Systems Management
1 1 (2.17%) Autotask
1 1 (2.17%) Microsoft Intune
Vendors
1 9 (19.57%) Microsoft
2 4 (8.70%) Citrix
2 4 (8.70%) Facebook
2 4 (8.70%) Google