3 of 3 Help Desk Support Jobs in the South West

will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working … phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource Identify and escalate situations ...

Support Analyst – On-Site (5 Days) – Driving Licence & Own Car Required We are seeking an IT Support Analyst to join our small, high-performing IT team. This is a fully on-site, end-user-facing role , providing 1st-line support across two local offices … licence and own transport are essential . Key Responsibilities First point of contact for internal IT queries Provide face-to-face and phone support Escalate issues when required Assist with hardware/software tasks and office moves Support ongoing IT projects Tech You’ll Work With ...

Helpdesk Support Technician Swindon, Wiltshire £35,000 per annum + benefits Permanent A leading UK organisation is seeking an IT Helpdesk Support Technician to provide high-quality 1st and 2nd line support across its IT systems and users. This is an excellent opportunity … someone who enjoys hands-on technical work in a busy, customer-focused environment. You will support and maintain hardware, software, mobile devices, and networks, acting as the first point of contact for IT queries. The role also includes user account administration, supporting internal business systems, assisting with onboarding ...