14 of 14 1st Line Support Jobs in the South West

Advert (Permanent) 1st Line Support Engineer Location: Bristol – Hybrid working Salary: £28,000–£32,000 Benefits: Hybrid working, training and development, supportive IT team, career progression opportunities Our client, a growing and technology-driven organisation, is looking to hire a 1st Line … technical support issues, helping to ensure users receive a responsive and professional IT support experience. What you’ll do: Provide 1st line technical support across hardware, software and user accounts Log, manage and resolve IT support tickets within agreed ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products … environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support ...

1st Line IT Support Analyst Location: Aztec West, Bristol - 5 days on-site Salary: £27,000 - £32,000 About the role: We're working with a successful and growing IT Managed Service Provider that is actively seeking an experienced and ambitious 1st Line … technical support within a fast-paced environment. What we’re looking for: At least 2 years’ experience in a Service Desk or 1st Line Support position, preferably within an MSP environment Strong skills in administering and troubleshooting Office 365 Excellent written and verbal ...

1st Line Support Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point … contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the IT Director, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting ...

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk … first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents to 2nd/3rd line teams where required Manage and update support ...

First Line Support Engineer Yate, Bristol Up to £29,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support … last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the First Line Support Engineer: Perform first and second line IT support to a range of users within the company. Support ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist/1st line support Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking … first point of contact for incidents and service requests via JIRA/service desk · Log, categorise, triage, and resolve tickets, escalating to 2nd line where required · Perform daily system health checks and proactively log/manage issues · Review weekend batch streams and backup performance, escalating exceptions · Manage user ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products ...

world infrastructure and physical assets, supporting everything from day-to-day operations through to long-term planning. We're looking for a bright, personable 1st Line Customer Support professional to join a friendly and fast-paced team. This is a blended role combining: Front-line customer support Technical training delivery Documentation and content creation You'll work closely with experienced team members to support customers, resolve issues, and deliver high-quality training and resources. What We're Looking For Essential: Minimum 1 years' experience in IT/software support ...

First Line Customer Support Location: North East, Bristol Salary: £27,000 per annum + On Call Contract: Fulltime, Permanent Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training … looking for a confident Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office/hybrid most of the time, with occasional travel to client sites to deliver system training. Why this role rocks: Hybrid ...

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ready to go. And when something cant be resolved or a stakeholder challenge gets in the way, youll escalate swiftly to second-line teams to keep operations moving. Well need you to be organised, detail-focused, and confident managing multiple tasks at pace. Youll keep documentation … adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. Previous ...