16 of 16 1st Line Support Jobs in the South West

1st Line Support Engineer Gloucestershire £28,000 Our client in the Technology Industry, is looking for a 1st Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software … progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes. RESPONSIBILITIES As a 1st Line Support Engineer your key duties will include: Providing prompt and effective first-line technical support ...

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. … also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products … environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support ...

Your new companyWe are currently recruiting for a 1st Line Support Analyst to join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based … roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). ...

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk … first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents to 2nd/3rd line teams where required Manage and update support ...

First Line Support Engineer Yate, Bristol Up to £29,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support … last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the First Line Support Engineer: Perform first and second line IT support to a range of users within the company. Support ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist/1st line support Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking … first point of contact for incidents and service requests via JIRA/service desk · Log, categorise, triage, and resolve tickets, escalating to 2nd line where required · Perform daily system health checks and proactively log/manage issues · Review weekend batch streams and backup performance, escalating exceptions · Manage user ...

world infrastructure and physical assets, supporting everything from day-to-day operations through to long-term planning. We're looking for a bright, personable 1st Line Customer Support professional to join a friendly and fast-paced team. This is a blended role combining: Front-line customer support Technical training delivery Documentation and content creation You'll work closely with experienced team members to support customers, resolve issues, and deliver high-quality training and resources. What We're Looking For Essential: Minimum 1 years' experience in IT/software support ...

First Line Customer Support Location: North East, Bristol Salary: £27,000 per annum + On Call Contract: Fulltime, Permanent Are you tech-savvy, people-focused and ready for a role that mixes hands-on customer support with occasional face-to-face training … looking for a confident Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office/hybrid most of the time, with occasional travel to client sites to deliver system training. Why this role rocks: Hybrid ...

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client based in Trowbridge have an urgent entry level requirement for an IT Support Engineer to join on a 2 month rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory … Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

responsibilities and tasks associated with this role before proceeding. My client based in Trowbridge have an urgent entry level requirement for an IT Support Engineer to join on a 2 month rolling contract basis. This is a fantastic role and company name to get on your CV helping … career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic xehkeey network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

ready to go. And when something cant be resolved or a stakeholder challenge gets in the way, youll escalate swiftly to second-line teams to keep operations moving. Well need you to be organised, detail-focused, and confident managing multiple tasks at pace. Youll keep documentation … adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. Previous ...

Full-time, Permanent (37 hours + on-call rota) The Role You'll be joining a well-established, fast-growing UK tech company with over 20 years' experience delivering a leading infrastructure asset management platform ...