ICT Support Jobs

9 ICT Support Jobs

ICT Support Technician

Fareham, Hampshire, South East, United Kingdom
Human Capital Ventures Limited
Our Client is a leading provider of IT-managed services, onsite support, and field engineering with a growing portfolio of customers, as a result, they are looking to hire a number of IT Support Analyst to assist clients over the phone, remotely, and in-person across the Fareham … area. As an ICT Support Technician, you will form part of the Managed Services Department providing 1st and 2nd line telephone, remote, and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage … all tickets and requests following these through to resolution. You will carry out regular visits and remote support, including monitoring and account management. You will work with other departments to implement plans and strategies to drive company performance and provide solutions to any complex IT-related challenges in the more »
Employment Type: Permanent
Salary: £26,000
Posted:

ICT Support Technician

Wallsend, England, United Kingdom
Nijhuis Saur Industries UK and Ireland
Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering … technical assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the … needs of the organisation. Act as first line response for daily ICT requests through the online helpdesk software and dealing with any queries, escalating requests or jobs to relevant other members the ICT team as required. Maintain and update the Helpdesk knowledge base. Using the Group’s remote more »
Posted:

ICT Support Technician Apprentice

New Street, Oadby, Leicester, England
SCHOLARS ACADEMY TRUST
friendly, energetic, team-oriented, and dedicated to career growth and personal development. We're committed to developing our team throughout the apprenticeship with full support from the team. We're eager to support the next IT apprentice - could it be you? Role To support Scholars Academy trust … including GDPREnsure you are kept informed, motivated and trained to achieve the goals expected by the MAT To provide an efficient, reliable and usable ICT service to support curriculum and administrative provision in the Trust To ensure the availability of a fully operational network, class computers and any … other IT equipment, liaising with ICT Lead and off-site technical support where necessary including responsibility for: filtering, monitoring and firewall management Server administration Web administration Installation of new software Installation of new workstations and peripherals on curriculum and administration systems including email and internet access of the more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00 to £22,308.00
Posted:

ICT Supplier Support Manager

Birmingham, England, United Kingdom
Gleeson Recruitment Group
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and … management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is … available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference more »
Posted:

ICT Supplier Support Manager

Birmingham, United Kingdom
Gleeson Recruitment Ltd
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and … management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is … available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference more »
Employment Type: Permanent
Salary: GBP 46,879 Annual
Posted:

ICT Application Support Team Lead

Hoddesdon, Hertfordshire, United Kingdom
VolkerWessels UK Ltd
engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a great opportunity for a ICT Application Support Team Lead to work within our app support team in Hoddesdon. As part of the VW UK ICT Team … Application Support Team Lead is accountable to support, maintain and enhance business applications for various VW UK businesses meeting the service levels and delivering application enhancements/upgrades. Based in Hoddesdon, and reporting into a Senior Manager, this role requires an individual who is flexible, adaptable, and focused … on providing excellence in business-critical support of applications that run VW businesses. Dynamics 365 Business Central application knowledge is essential for this role. About you At least 5 years of experience as lead of Application portfolio development/support Master's or Bachelor's degree in relevant more »
Employment Type: Permanent
Salary: £55000 - £75000/annum
Posted:

L3 ICT Support Technician Apprentice – Prelim Consulting Limited - WFH (Medway)

269 EDWIN ROAD, GILLINGHAM, England
Hybrid / WFH Options
PRELIM CONSULTING LIMITED
the opportunity to work with technologies such as Amazon Web Services, Azure and JumpCloud, building highly desirable skills for a successful career! Role Our support team works with cutting-edge cloud technology to support customers across the UK and Europe. We work 100% remotely and help our customers … do the same. Key responsibilities: Providing day-to-day support for customer laptop installations (Windows 10 & 11) Assisting customers with queries related to tools such as Office 365 & JumpCloud Helping customers connect to devices such as headsets, printers Actioning user tickets including internal employee changes and customer related queries … Providing advanced support to IT team as capability and knowledge grows throughout role Building/commissioning customer laptop/desktop computers Administering Microsoft 365 for Business customer accounts Administering JumpCloud including creation/modification of users, devices Carrying out certain administration tasks, such as PowerShell scripts or other automated more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

ICT Support Apprentice

26 Kings Hill Avenue, England
VIRTUOSO IT LIMITED
At Virtuoso, we have designed a clear development path to be proud of, enabling our colleagues to grow the careers they deserve. With support, commitment & hard work, we have seen our colleagues achieve promotions & movement inside & around our business, & an opportunity has now arisen within our Channel Services team … for a Level 1 Support Analyst. Role The successful candidate will be passionate about technology with a willingness to learn, develop and possess a blend of basic technical knowledge and outstanding customer service skills. There are fantastic opportunities for technical development and career progression for the right candidate. Training … and can-do attitude, challenging assumptions and finding the best way to achieve our goals as a team. Duties will include: Providing technical product support to clients with a focus on quick resolution of incidents, and great customer satisfaction Analysing, troubleshooting application issues Reviewing tickets created by clients, including more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

IT Support Apprentice (ICT)

RANDOL HOUSE, MARTINET ROAD, THORNABY, STOCKTON ON TEES, England
MASTERCOPY LTD
We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to … end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including connectivity problems, DNS … configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT equipment procurement and inventory more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:
ICT Support
10th Percentile
£14,000
25th Percentile
£24,696
Median
£25,622
75th Percentile
£35,579
90th Percentile
£38,250