Service Desk Engineer
- Hiring Organisation
- Cloud People
- Location
- Godalming, England, United Kingdom
desktop and server operating systems, Entra ID and Intune Confident with hardware fault diagnosis across Windows, Android and iOS devices Good understanding of TCP / IP networking Experience working in an ITIL aligned environment with defined SLAs and KPIs, covering incident, problem, change and request management Familiar with ITSM … site visits Desirable Microsoft certifications such as AZ-900, MS-900, SC-900, MD-102 or AZ-104 ITIL 4 Foundation Awareness of ISO 20000 and ISO 27001 principles **Candidates will need to be eligible to pass BPSS security screening, with SC clearance potentially ...