Jobs 1 to 15 of 23

IT Customer Services Manager

Havant, Hampshire -
Sopra Steria Recruitment
Responsibilities: In order to optimise both performance and the customer service experience, IT Service Delivery has brought together all key customer touch points under a single function: Service desk, Request Fulfilment, Service Assurance, Desktop Support and Second Line Support... With an ITIL practitioner level accreditation or demonstrable equivalent experience, you...
Salary: Up to £71,000 per annum + benefits
Posted: 5 days ago

IT Service Delivery Manager - Manchester £50K.

Manchester -
Adria Solutions Ltd
Our growing client based in Manchester is currently looking for a skilled IT Service Delivery Manager. The Service Delivery Manager will have overall responsibility for ensuring that that the delivery of technology services to the Group meets the needs of the business in a consistent, effective and efficient manner, via...
Salary: £45000 - £50000 per annum + Benefits
Posted: 15 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: 4 days ago

IT Manager / Service Delivery Manager

Dunstable, Bedfordshire -
Interact Consulting
You must boast strong supplier management experience, a good commercial experience of working within an ITIL environment to allow one to apply / introduce what is needed and what is not, as well as a wealth of management experience and overall confidence to liaise with senior management... An overall appreciation for...
Salary: 50 - 55k
Posted: 5 days ago

IT Service Manager

London, Hayes, Hounslow, Stockley Park, Uxbridge -
Brightred Resourcing
IT Service Manager As a complex operational organisation we are seeking an IT Service Manager to be responsible for delivery of IT systems and services across the whole of IT. As IT Service Manager working primarily with 3rd party vendors and outsource providers this person will be responsible as follows: *...
Salary: £0 - £65,000 per year
Posted: 18 days ago

IT Service Transition Manager

Worthing, West Sussex -
Connectus
Working for a large company, this role is to look after all aspects of moving from an existing outsourced supplier to a new one. You will tie up with the current supplier's termination manager to ensure that service levels remain high and meet all the SLAs, then that the...
Rate: £375 - £450 per day
Posted: 9 hours ago

IT Service Desk Manager Retailer Wimbledon, £30,000 - £35,00

Wimbledon -
First Point
IT Service Desk Manager required improving the service delivery of the IT Service Desk for a UK wide successful company supporting 600 users over 10 sites. Your role will be to manage the Service Desk and improve their performance using ITIL, across multiple sites in the UK. Leading this small...
Salary: £30000 - £40000 per annum
Posted: 5 days ago

IT Service Delivery Manager

Kent -
Proactive Appointments
Our client is looking to recruit an IT Service Delivery Manager to start ASAP... Governance across all areas of the IT services including service management and incident management, continual service improvement and customer satisfaction. Playing a key role in ensuring the highest level of operational service delivery... The role will...
Salary: From £35,000 to £52,000 per annum
Posted: 6 days ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: 10 hours ago

IT Service Delivery Manager

Folkestone, Kent -
Oliver James Associates
As a single point of accountability the Senior Service Delivery Manager owns and manages all customer related issues, changes, incidents and escalations through to resolution while ensuring a high standard of Customer Satisfaction is maintained at all times... Develop and delivery service delivery SLAs and ensure services are delivered and...
Salary: £40000 - £52000 per annum + Full Benefits Package
Posted: 5 days ago

IT Service Delivery Manager ITIL, Managed Services

Harrogate, North Yorkshire -
4it Recruitment Ltd
The role of IT Service Delivery Manager will be responsible for creating and implementing an IT best practice service model across the organisation, based on the ITIL framework. Working alongside the service desk team, the IT Service Delivery Manager will also be responsible for setting SLAs, and ensuring these are...
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 5 days ago

IT Service Manager

South West London -
HAYS INFORMATION TECHNOLOGY
Currently looking for a Service Manager to work for an organisation based in Central London, you will be designing service design in an Agile/DevOps environment using User a Centric design approach, ensuring designs align to strategic direction, in a complex IT environment with a diverse user base... Skills. Strong...
Rate: £430.00 - £470.00 per annum
Posted: Yesterday

IT Service Delivery Manager - Leading Financial Services Brand

Batley -
Recruitment Revolution Limited
Due to business growth we are seeking a Service Delivery Manager to join our IT Service Management team, a team which has seen significant investment in order to transform business capability... The IT Service Delivery Manager Role: The IT team play a pivotal role in strategically shaping the direction of...
Salary: Salary commensurate with experience + Life Assurance, Private Healthcare, Pension, free onsite parking
Posted: 18 days ago

IT Service Desk Manager - £32,000-£35,000

Salisbury, Wiltshire -
Spectrum IT Recruitment (South) Ltd
This candidate will own the incident, problem and change management processes whilst coordinating the Service desk resources to meet the organisation's needs... Continuous professional development of the team through mentoring, coaching and appraising teams performance. Accountable for managing incident, problem and change management processes in order to drive improvements...
Salary: £32000 - £35000 per annum + Benefits
Posted: 6 days ago

IT Service Manager

Oxford -
Hays IT - Uk Posting account
Due to further expansion, they are now seeking an IT Service Manager to take responsibility for the Service delivery and support of the technology infrastructure based across several key sites, supporting office based and remote users, while maintaining and improving systems that are hosted on a mixture of physical servers...
Salary: £40000 - £45000 per annum + Benefits
Posted: 25 days ago