Jobs 1 to 7 of 7

IT Service Desk Manager - ITIL

Sheffield, South Yorkshire -
Spring Technology
This is an exciting opportunity, where you will be required to set up and manage a service desk to ITIL standards... *Develop the business service desk to be best of breed adhering to the ITIL framework. *Implement and enforce SLA's and KPI's, ensuring these are achieved and that...
Salary: £35000.00 - £40000.00 per annum
Posted: 6 days ago

Contract ITIL IT Service Delivery Manager

Leeds -
DP Connect
My client is looking to recruit a highly skilled Contract IT Service Delivery Manager to be based in their Leeds office to provide a lead point of contact regarding Service Operations and acting as an escalation point for service operations and chasing the resolution of major incidents... You will focus...
Rate: Negotiable
Posted: 6 days ago

IT Service Desk Manager

Leeds, West Yorkshire -
Harvey Nash plc
For this reason, the post holder must have previous experience of service desk management, problem management, training team members, continual improvement and operational oversight. ESSENTIALs: *Management experience of coordinating service desk and problem management teams... *Carry out continual improvement activities - face off with the business and act on feedback... *ITIL...
Salary: £35000 - £40000 per annum + decent benefits.
Posted: 3 days ago

IT Service Desk Manager - Sheffield

Sheffield, South Yorkshire -
Head Resourcing
Essential experience: *ITIL certification... *Service Desk logging tools - SupportWorks, Remedy, ServiceNow etc. *Operating System Support experience - XP, Windows 7 & 8. *Active Directory and Group Policy. *Ability to learn new systems with minimal guidance - many bespoke systems here including Work / Workflow Management Systems... Key words: "Service Desk Manager" , ITIL, SLA's,...
Salary: £32000 - £40000 per annum + comprehensive benefits package
Posted: 22 hours ago

IT Service Continuity Manager - Leeds, Yorkshire

Leeds, Yorkshire -
SmartSourcing plc
Experienced IT Service Continuity Manager required for government organisation based in Leeds, Yorkshire CVS MUST DEMONSTRATE SIGNIFICANT AND RECENT EXPERIENCE OF WORKING WITHIN AN IT SERVICE CONTINUITY MANAGEMENT (ITSCM)ROLE... Provide subject matter expertise on IT Service Continuity Management. Provision of information and expert guidance on supplier IT Service Continuity...
Posted: 22 hours ago

IT Service Desk Manager - SLA / KPI / ITIL

Sheffield, South Yorkshire -
Senitor Associates
My client based in Sheffield is looking for a new Service Desk Manager to manage a team of Support Analysts in a busy ITIL environment... You must have a experience working in a large IT department setting SLA's and KPI's in your current role... The technologies involved will...
Salary: £38000 per annum
Posted: 6 days ago

IT Service Desk Manager

Sheffield, South Yorkshire -
Roc Search
ITIL Intermediate certification... *Thorough knowledge of Service Desk operations including ITIL standards... case management systems, practice management systems. *Excellent computer functionality, including advanced knowledge and experience of Microsoft Office. *Service Desk logging tools - SupportWorks, Remedy, ServiceNow, etc. *Operating Systems Support - XP, Windows 7 & 8. *Active Directory and Group Policy... Desirable...
Salary: £35000 - £40000 per annum + benefits
Posted: 19 hours ago