Job Description ITSupportTechnician Purpose The role of ITSupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The ITSupportTechnician will liaise with School … staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all ITsupport and service requests. The ITSupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology … transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you an ITSupport professional looking for your next career opportunity you keen to work for an IT Service provider, providing first class IT services to the education industry? We are looking for 2 ICT Technicians who will work on site within schools around Reading … ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who … distance covered from your home. If you are keen to join one of the most successful MSP's in the UK...read on. Role: ICT Technician aka ITSupportTechnician, ICT SupportTechnician, ICT Consultant, Field ITSupport Engineer Location: Reading Salary: £24k more »
A growing client in Kidlington, Oxfordshire are looking for an ITSupportTechnician to undertake first line technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be … expected to act as first line support for all helpdesk requests and incidents for the company. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio-visual … requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/database of IT hardware and software Liaise with third party ITsupport Companies and vendors Support Other Offices as required Any other IM or more »
ITSupportTechnician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal ITSupport Team. His position would be great for someone looking to take a step … up into their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software more »
