IT Support Technician Jobs in the Thames Valley

IT Support Technician
South East > Thames Valley

The median IT Support Technician salary in the Thames Valley is £27,000 per year according to job vacancies posted during the 6 months to 16 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 163 243 265
Rank change year-on-year +80 +22 -48
Permanent jobs requiring an IT Support Technician 80 12 18
As % of all permanent jobs advertised in the Thames Valley 1.19% 0.20% 0.26%
As % of the Job Titles category 1.26% 0.23% 0.27%
Number of salaries quoted 73 12 15
10th Percentile £23,500 £21,750 £21,950
25th Percentile £25,500 £24,000 £24,875
Median annual salary (50th Percentile) £27,000 £25,500 £28,500
Median % change year-on-year +5.88% -10.53% +5.56%
75th Percentile £32,500 £28,750 £30,125
90th Percentile £35,000 - £34,300
South East median annual salary £27,000 £25,500 £28,000
% change year-on-year +5.88% -8.93% +12.00%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,361 5,305 6,735
% of permanent jobs with a recognized job title 94.66% 89.72% 96.12%
Number of salaries quoted 4,426 3,118 4,115
10th Percentile £29,000 £29,250 £29,600
25th Percentile £36,250 £38,313 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £64,750 £72,500 £70,000
90th Percentile £77,750 £87,500 £81,925
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

IT Support Technician
Job Vacancy Trend in the Thames Valley

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for IT Support Technician in the Thames Valley

IT Support Technician
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing IT Support Technician in the Thames Valley.

Salary trend for IT Support Technician in the Thames Valley

IT Support Technician
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support Technician in the Thames Valley over the 6 months to 16 May 2024.

Salary histogram for IT Support Technician in the Thames Valley

IT Support Technician
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the Thames Valley region over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +54 31 £27,000 +1.89% 1
Oxfordshire +31 31 £26,500 +3.92% 3
Buckinghamshire 0 18 £26,500 -3.64% 2
IT Support Technician
South East

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 16 May 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support Technician in the job title.

1 47 (58.75%) Microsoft 365
2 44 (55.00%) Customer Service
3 30 (37.50%) Windows
4 19 (23.75%) Windows Server
5 17 (21.25%) Social Skills
6 15 (18.75%) Microsoft
7 14 (17.50%) Active Directory
8 13 (16.25%) Degree
8 13 (16.25%) Problem-Solving
9 12 (15.00%) ITSM
10 9 (11.25%) Service Delivery
10 9 (11.25%) ITIL
10 9 (11.25%) Inclusion and Diversity
11 8 (10.00%) Service Management
11 8 (10.00%) Time Management
12 7 (8.75%) Mac OS
12 7 (8.75%) ITIL Foundation Certificate
12 7 (8.75%) Linux
13 6 (7.50%) TCP/IP
13 6 (7.50%) DNS
13 6 (7.50%) SLA
13 6 (7.50%) Change Control
13 6 (7.50%) Google
13 6 (7.50%) WhatsApp
13 6 (7.50%) Scorecard
14 5 (6.25%) Asset Management
15 4 (5.00%) SCCM
15 4 (5.00%) Azure
15 4 (5.00%) Windows 10
15 4 (5.00%) Wi-Fi

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.50%) Microsoft Exchange
1 2 (2.50%) SharePoint
Applications
1 4 (5.00%) Microsoft Office
2 2 (2.50%) Microsoft Excel
Cloud Services
1 47 (58.75%) Microsoft 365
2 6 (7.50%) WhatsApp
3 4 (5.00%) Azure
4 2 (2.50%) Entra ID
4 2 (2.50%) Power Platform
Communications & Networking
1 6 (7.50%) DNS
1 6 (7.50%) TCP/IP
2 4 (5.00%) VoIP
2 4 (5.00%) Wi-Fi
3 2 (2.50%) DHCP
3 2 (2.50%) VPN
3 2 (2.50%) Wireless
Database & Business Intelligence
1 2 (2.50%) Power BI
General
1 17 (21.25%) Social Skills
2 9 (11.25%) Inclusion and Diversity
3 3 (3.75%) Finance
3 3 (3.75%) Multimedia
4 1 (1.25%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.50%) EDI
2 1 (1.25%) .NET
Miscellaneous
1 3 (3.75%) Video Conferencing
2 2 (2.50%) Driving Licence
2 2 (2.50%) Grid Computing
2 2 (2.50%) Renewable Energy
2 2 (2.50%) Self-Motivation
Operating Systems
1 30 (37.50%) Windows
2 19 (23.75%) Windows Server
3 7 (8.75%) Linux
3 7 (8.75%) Mac OS
4 4 (5.00%) Windows 10
5 2 (2.50%) Android
5 2 (2.50%) Apple iOS
5 2 (2.50%) Ubuntu
5 2 (2.50%) Unix
5 2 (2.50%) Windows Server 2016
5 2 (2.50%) Windows Server 2019
Processes & Methodologies
1 44 (55.00%) Customer Service
2 13 (16.25%) Problem-Solving
3 12 (15.00%) ITSM
4 9 (11.25%) ITIL
4 9 (11.25%) Service Delivery
5 8 (10.00%) Service Management
5 8 (10.00%) Time Management
6 6 (7.50%) Change Control
6 6 (7.50%) Scorecard
7 5 (6.25%) Asset Management
8 3 (3.75%) Business Intelligence
8 3 (3.75%) Computer Science
8 3 (3.75%) IT Asset Management
8 3 (3.75%) Scenario Testing
9 2 (2.50%) Data Acquisition
9 2 (2.50%) ERP
9 2 (2.50%) Malware Detection/Protection
9 2 (2.50%) Migration
10 1 (1.25%) Data Analysis
10 1 (1.25%) Decision-Making
Programming Languages
1 4 (5.00%) SQL
2 2 (2.50%) PowerShell
3 1 (1.25%) C#
Qualifications
1 13 (16.25%) Degree
2 7 (8.75%) ITIL Foundation Certificate
3 2 (2.50%) BPSS Clearance
3 2 (2.50%) DBS Check
3 2 (2.50%) HNC
Quality Assurance & Compliance
1 6 (7.50%) SLA
System Software
1 14 (17.50%) Active Directory
2 2 (2.50%) VMware Infrastructure
Systems Management
1 4 (5.00%) SCCM
2 2 (2.50%) Microsoft Intune
Vendors
1 15 (18.75%) Microsoft
2 6 (7.50%) Google
3 2 (2.50%) Dell
3 2 (2.50%) Sun
3 2 (2.50%) VMware