Jobs 1 to 15 of 93

Support Analyst

This role comes about as the support team transition to formalised service management practices and adopts shift working... To be suitable for the role you will need to be a highly experienced ITIL qualified IT Support Analyst with proven customer service skills who can work well with users and colleagues...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: Yesterday

Service Delivery Manager - London

Service Delivery manager required by growing technologycompany in London’s West End. This role is a highly attractive opportunity forthe chosen individual to manage a busy and client centric service desk on dayto day basis (a team of 8), whilst also playing a key role in providing the keystrategic direction...
Central London / West End -
Miller Maxwell Ltd
Salary: From £38,000 to £45,000 per annum
Posted: 6 days ago

New Service Manager needed for leading brand

Randstad Technologies are recruiting a. Service Manager. to join a leading brand on a. permanent. basis. As a Service Manager you will be responsible for ensuring that IT services provided by both Internal and 3rd parties are fit for purpose and provide optimal performance. Responsibilities with also including establishment of...
Taunton, Somerset -
Randstad Technologies
Salary: £45000.00 - £50000.00 per annum + pension & flexi bens
Posted: 5 days ago

IT Service Manager

The successful Service Manager will have a strong background and understanding of service management ideally within a large and complex organisation... You will be ITIL qualified and will be responsible for: *Establishing or refining service delivery processes with the appropriate third party suppliers and the organisation's IT teams to...
Taunton, Somerset -
Vertical IT
Posted: 5 days ago

IT Service Delivery Coordinator ITIL, Managed Service

An exciting opportunity for an IT Service Delivery Coordinator to join a leading IT services organisation, based from their office in Harrogate. The role of IT Service Delivery Coordinator will be responsible for working alongside a Service Delivery Manager on major client accounts, providing the highest level of customer service...
Harrogate, North Yorkshire -
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
Posted: 6 days ago

Operations Manager (School IT Managed Services), Stoke

As well as actively line managing and developing the dedicated Stoke support team, the Operations Manager will oversee customer satisfaction by regularly liaising with key stakeholders (typically visiting a different school daily); own the day to day operational service delivery against SLAs; monitor and report on KPIs, interface with RM'...
Stoke-On-Trent, Staffordshire -
RM plc
Salary: £44000 - £48000 per annum + (inc car allowance) + 5% bonus
Posted: 24 days ago

Service Desk Manager- Managed Service Provider

This will be achieved by management of a team (14+ staff), ensuring swift resolution of incidents, coordinating all appropriate resources, ensuring SLA’s and KPI’s are adhered too and managing client expectations through ITIL best practice. Our service desk manager will have: Proven Service Desk management experience... Ideally ITIL...
Sidcup, Kent -
@ITS
Salary: From £45,000 to £53,000 per annum + benefits
Posted: 4 days ago

Regional Service Delivery Manager - EMEA

Service Delivery Manager - Technology Managed Services, Service Delivery, ITIL My client is a global supplier of leading edge Technology Managed Services solutions... Their primary focus is the document management / imaging solutions space where they are recognised as a market leader... The successful candidate will have the following skills and experience...
North West London -
Anderson Lamb
Salary: From £65,000 to £75,000 per annum Plus fantastic benefits
Posted: 6 days ago

Global Service Delivery Manager

Service Delivery Manager - Technology Managed Services, Service Delivery, ITIL My client is a global supplier of leading edge Technology Managed Services solutions... Their primary focus is the document management / imaging solutions space where they are recognised as a market leader... The successful candidate will have the following skills and experience...
North West London -
Anderson Lamb
Salary: From £85,000 to £100,000 per annum Plus fantastic benefits
Posted: 6 days ago

Solution Architect - South East and London - up to £80k

This is a varied role that will provide IT Solution Architect services across everything from presales to governance to project management... Capita Managed Services is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the...
London -
Capita plc
Salary: £70000 - £80000 per annum
Posted: Yesterday

Senior Support Analyst

34,672 + 32 days Hol & 8 Bnk Hols + Career Average Pen + Health/Life An opportunity has arisen for an experienced ITIL qualified Senior Support Analyst to join a busy and lively Operations team. This role has come about as the support team transition to formalised service management practices... As the...
Birmingham -
Hays Specialist Recruitment Ltd
Salary: £34672.50 per annum + 40d Hol+Final Sal Pen+Health
Posted: 25 days ago

Service Manager / Service Desk Manager Leeds up to £42,000

The Service Manager / Service Desk Manager will be responsible for managing and improving the IT Service Desk provision as well as working extensively in Incident Management... Extensive IT or Service Management experience within a mid-to-large size organisation. Recent hands-on incident management experience. Matrix management experience. ITIL certified...
London -
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 4 days ago

Service Manager

ESSENTIAL SKILLS: - Commercial experience in a service management / service delivery role - A background handling multiple services across a range of customers - Applications management experience - Knowledge of common service desk management tools - Experience implementing, maintaining and reviewing Service Level Agreements - Contracts management - ITIL Certifications or similar DESIRABLE SKILLS: - Project management experience/...
Ipswich, Suffolk -
Cooper Lomaz Recruitment Ltd
Salary: Competitive
Posted: Yesterday

Application Support Analyst

The organisation implements an ITIL environment, so the successful Application Support Analyst will adhere to ITIL principles and look to take ownership as well as perform root cause analysis... Perform root cause analysis when required... Implement and adhere to ITIL principles. Key Technical Requirements: SQL. IIS. Windows OS experience. ITIL...
Reading, Berkshire -
McGregor Boyall
Salary: £45000 - £55000 per annum + Benefits Package
Posted: Yesterday

Service Desk Shift Lead

Responsibilities. *Manage, lead, mentor and support team members. *Conduct quarterly and annual performance reviews with staff. *Develop staff to achieve required accreditations and standards. *Manage and maintain resources within the Service Desk team. *Own and manage tasks (requests, incidents, changes, problems and project related work). *Manage systems, processes and tools...
Bedford, Bedfordshire -
Polar Recruitment
Salary: £32000 per annum + + £11.5K Shift + £6K Bonus + Full Bens
Posted: 4 days ago