6 of 6 ITIL Certification Jobs in the East Midlands

journey of change Qualifications. Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science, or a related field Information Technology Infrastructure Library (ITIL) Certification (Desirable) Skills & Experience. Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive, and Office Strong technical knowledge of network and server operating system Experience with support of Windows More ❯

clear business outcomes. Commitment to The Effortless Experience principles: clarity, simplicity, and reliability. Desirable Experience with Dynamics 365 Business Central, Sage Intacct, or similar ERP systems. Prince2, Agile, or ITIL qualification. Familiarity with tools such as Halo PSA, SharePoint, Power BI, or Power Automate. Experience using AI or automation to optimise delivery workflows. Experience leading cross-functional project teams More ❯

handling tickets in a structured support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯

Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance. Should you have any questions or wish to apply More ❯

Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance Should you have any questions or wish to apply More ❯

support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principle Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed. Customer Relationship Management (20%) Coordinate and lead regular service review … SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience Skills and Experience ITIL-qualified, ideally at least an intermediary level. Additional technical or service operation equivalent qualifications would be considered a plus. Experience working with Autotask (ITSM Tool) would be desirable What More ❯