2 of 2 ITIL Certification Jobs in the East Midlands

Service Desk Manager

Hiring Organisation
Gleeson Recruitment Group
Location
Derbyshire, United Kingdom
Employment Type
Permanent
senior stakeholders A customer-focused approach to IT support Experience improving processes and driving continual service improvement Strong analytical and problem-solving skills ITIL certification is desirable rather than essential. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. ...

Senior Modern Workplace Engineer

Location
Hinckley, England, United Kingdom
Deliver a consistent, secure and intuitive experience across managed and BYOD platforms. Maintain standards, technical documentation, processes and support runbooks. Ensure changes align with ITIL Incident, Change and Problem Management practices. Act as a technical SME within projects and transformation programmes. Support audits, compliance activities and security reviews relating … packaging and third‐party patch automation tooling. Apple Business Manager; Netskope Secure Web Gateway and/or Private Access. MD-102 and/or ITIL certification; MECM Co‐Management; KQL. Experience managing macOS through Intune and supporting Microsoft Teams Rooms. What We Can Offer in Return With ...