Jobs 1 to 15 of 52

Service Introduction Lead

You will also be working with service delivery teams, operations and multiple vendors to ensure they are prepared to receive new\changing services into service operation and minimise disruption to the business... The role covers working to ensure new and changing services are transitioned into the business with minimal disruption...
Maidenhead, Berkshire -
The Rank Group plc
Posted: 9 days ago

1st Line Support Technician

You will become an expert at promoting the IT Service provision in accordance with the ITIL best practices, and will eventually provide basic IT training for internal users... Your experience of supporting Microsoft technologies will be vital in this post, as will a familiarity with key infrastructure technologies including Active...
Berkshire -
Salary: £19000 - £22000 per annum + Benefits (1 year FTC)
Posted: 4 days ago

Application Support Analyst

The organisation implements an ITIL environment, so the successful Application Support Analyst will adhere to ITIL principles and look to take ownership as well as perform root cause analysis... Perform root cause analysis when required... Implement and adhere to ITIL principles. Key Technical Requirements: SQL. IIS. Windows OS experience. ITIL...
Reading, Berkshire -
McGregor Boyall
Salary: £45000 - £55000 per annum + Benefits Package
Posted: 6 days ago

Technical Consultant

Key Experience: You will have ITSM tool experiences having configured and built service management solutions in previous roles... You will have a good understanding of relational databases... You will have an awareness of project management methodologies and processes (either Prince2 or Agile). You will have a broad awareness of corporate...
Reading -
Ortolan Group
Posted: 9 days ago

Service Manager - ITIL Certified

You will take responsibility for the end to end service delivery a number of blue-chip clients, managing 2nd / 3rd Line support services and being a key point of contact for communication and escalation. You will be a key figure dealing with client management and growth, Incident/Problem/Change/Configuration...
Reading, Berkshire -
Redrock Consulting Ltd
Salary: £45000 - £57000 per annum + Benefits
Posted: 5 days ago

2nd line Engineer

Customer facing 2nd/3rd line support for incidents and service requests to SLA. System administration to SLA. Certified training on SQL installationmaintenanceadministrationsupport. Website (IIScreationMaintenance) CRM (MS SharePointBizTalkCRM) Finance application support including ITIL training... Experience within supporting MS OS inc windows 7/2003 and 2008R2. Experience with SQL troubleshootingknowledge. Experience with...
Berkshire -
CPS Group Limited
Rate: £185 - £225 per day
Posted: 23 days ago

Problem Manager - Maidenhead

Essential Skills: Demonstrable track record of working as an IT Problem manager within a large and complex blue chip organisation; proven experience working in a pure Problem Management role where your sole focus is around building and implementing problem management strategy (this is not a hybrid incident/problem role); sound...
Maidenhead, Berkshire -
Earth Stream Global
Salary: bonus and benefits
Posted: 3 days ago

Senior Support Analyst / 2nd Line Support

Knowledge of ITIL, Service Desk operations and technical specialisms... - 2 years + Incident Management experience. - Experience of problem management... - Experience with Microsoft Office (Outlook, Word, Excel, Visio etc) - Understanding of the architecture for web/internet applications and their structure. - Operating systems (Eg, Windows 2008 server, 2012 server, Windows 7 & 8 etc) -...
Reading, Berkshire -
Salary: From £28,000 to £35,000 per annum
Posted: 2 days ago

Cisco Network Engineer

You will be responsible for the support and management of the Cisco and Windows network infrastructure, as well as network security... Suitable candidates will be experienced Network Support Specialists with strong Cisco networking skills, ideally underpinned by a Cisco qualification such as CCNP. In addition to your Cisco skills, you...
Wokingham, Berkshire -
Ashdown IT
Salary: £35000 - £42000 per annum + Benefits
Posted: 5 days ago

Infrastructure Support Analyst

We are looking for an Infrastructure Support Analyst with a working background of Windows Server (2008R2 or 2012), Terminal Server, Active Directory and IIS... Windows Server 2008R2 or 2012. Firewalls & security (Cisco) Good understanding of TCP/IP, IP configuration / troubleshooting, DNS, Active Directory. Backup and disaster recovery, Load balancing (NLB),...
Reading -
Capita plc
Rate: £250.00 - £300.00 per day
Posted: 10 days ago

Major incident manager

Suitable candidates will have: - A minimum of 3 years experience in Major Incident Management... - Apply standard incident Management techniques to ensure disruptions to service stability and outage times are kept to a minimum. - Driving Service management best-practice and ITIL process standardization. - Maintain measurements and KPI reporting for global service...
Maidenhead, Berkshire -
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago

Transition Manager

To provide structured project transition management support for the implementation of multiple Customer projects and to proactively manage all operational aspects of any assigned projects... Ensure that all projects are approached and handled in a consistent, structured way and, wherever possible, in line with the appropriate defined Project Office, Service...
Reading, Berkshire -
Salary: From £50,000 to £50,000 per annum £50,000 per annum + car allowance +
Posted: 2 days ago

Service Manager

Be able to get SC clearance... -Incident, Problem, Change and configuration management. -Service level reporting based on agreed SLA and costs... -Demonstrable experience and aptitude for customer facing service management... -Certification in ITIL... -Knowledge and certification in other Service Management methodologies including Six-Sigma/ CMMI/ DevOps... -Project Management experience and...
Reading, Berkshire -
Ashton Consulting Group Ltd
Salary: £45000 - £55000 per annum, Benefits +Benefits
Posted: 5 days ago

Service Manager Reading £55,000

A fast growing Tech 100 Software and Services client of ours is seeking a experience Service Manager to join their software engineering outfit... I am looking for someone with excellent technical skills and someone who is comfortable in a customer facing service management role. Your main responsibility for this role...
Reading, Berkshire -
Randstad Technologies
Salary: £55000.00 per annum
Posted: 5 days ago

Service Delivery Manager - Slough - Contract

Austin Fraser are looking for a Service Delivery Manager to join our client based in Slough for an initial 6 month contract. The Service Delivery Manager will be responsible for leading and managing all operational activities associated to the Service Desk and ensuring that SLA's are maintained. Candidates should...
Slough, Berkshire -
Austin Fraser
Posted: 4 days ago