Jobs 1 to 15 of 28

Service Desk Manager

High Wycombe, Buckinghamshire -
Atech Support
ITIL Foundation certification. ITIL Practitioner certification and in-depth understanding of ITIL principles (Incident, Problem, request Fulfilment Change) Demonstrable experience working in a professional ICT environment, plus demonstrable experience of managing a Service Desk or Desktop Support at a senior level. Experience of ITIL in a working environment... Work alongside...
Salary: From £30,000 to £40,000 per annum
Posted: 9 days ago

IT Service Desk Analyst

Bristol; Milton Keynes, UK -
Boeing
Bristol; Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI’s are delivered to the customer’s expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern...
Salary: Competitive salary
Posted: 8 days ago

IT Service Manager

High Wycombe, Slough, Maidenhead -
Brightred Resourcing
Working with groups both internally and externally this person will be responsible as follows: - IT Service Management. - Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Leadership of IT Service Management team... - Incident and Problem Management. - Change Management... - Background and thorough understanding of ITIL... - Degree level...
Salary: £65k plus car allowance, bonus and benefits.
Posted: 15 days ago

Office 365 / Exchange Specialist

Milton Keynes, Buckinghamshire -
LA International
Administration of the core infrastructure of Office365 components... *To develop and test Operational process & procedures to ITIL3 standard... *Microsoft Office365 components in a business context... *Strong numerical and analytical skills... *Knowledge of an Information Technology Infrastructure Library (ITIL) environment... *Experience of SharePoint, Windows 8.1, Office 2013, Server 2012, AD,...
Rate: £300 - £400 per day
Posted: 2 days ago

Critical Incident Team Manager

Milton Keynes -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £20 - £28 per hour
Posted: 17 days ago

Critical Incident Team Manager - 6 months

Buckinghamshire -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £25 - £28 per day
Posted: 3 days ago

IT Support Analyst - Marlow, Buckinghamshire - Competitive

Marlow -
Spectrum IT
Desktop support experience required (OS & Hardware) Microsoft Office product support experience and advantage. Experience within ITIL best practice environments an advantage. LANDesk and/or TouchPaper experience an advantage... Operate Service Delivery Toolset, in line with operating procedures... Keywords: IT Support Analyst, 1st Line Support, 2nd Line Support, IT Support, Desktop...
Posted: 25 days ago

Service desk Analyst/1st Line Support Analyst

Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
Job responsibilities: MUST BE SC CLEARED... - As a Help Desk Analyst you will correctly record and categorise incidents within the IT Service Management tool to a high standard of accuracy and detail... Essential Knowledge & Experience for a SC Cleared Service Desk Analyst. MUST BE SC Cleared... *Working knowledge of Microsoft...
Rate: £15.00 per hour
Posted: Yesterday

1st Line Support Analyst (ITIL) - Buckinghamshire - £25,000

Princes Risborough, Buckinghamshire -
Ashdown IT
The role will include working to ITIL standards and with all of the below: *Log and resolve calls to the helpdesk demonstrating strong customer service skills. *Windows XP / Windows 7. *MS Office Suite inc. Outlook, PowerPoint, Excel... *Networking LAN and WAN... Information Techno logy, Computer Science, Business Systems Administration (ideally...
Salary: £20000 - £25000 per annum
Posted: 4 days ago

Configuration Analyst

Hanslope Park, Milton Keynes -
FCO Services
Your role will also see you configuring and verifying any new items, and maintaining the accuracy of our vital configuration management databases... With experience of working in an ITIL Service Management environment, backed by an ITIL foundation certificate, you’re the expert we need... Comfortable working with complex databases, Excel...
Salary: £22,000 plus £1,000 location allowance and great benefits
Posted: 4 days ago

Senior Service Desk Analyst

Milton Keynes, UK -
Boeing
Milton Keynes, UK... To provide 1st Level IT support to LogNEC MOD users across all services to ensure respective SLAs & KPI’s are delivered to the customer’s expectations. The position is located in Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Key Skills...
Salary: Competitive
Posted: Yesterday

Service Delivery Lead (Infrastructure & Software Development)

High Wycombe, Buckinghamshire -
Involved Solutions Ltd
Responsibilities - Service Delivery Lead... Supplier management. Ensure project SLA's are met... Co-ordinate root cause analysis and provide documentation. Provide risk and quality management controls... Knowledge of ITIL and Software Development methodologies highly desired. Experience with metric based measurement, request management, change management and incident management. Project Management Experience...
Salary: £40000 - £48000 per annum + Benefits
Posted: 3 days ago

Incident Manager

Milton Keynes -
Hays IT - Uk Posting account
IT Incident Manager My client is looking for and experienced and established Incident manager to join their IT service quality team, which form part of the IT Service Delivery function in Milton Keynes. This role will be responsible for maintaining, developing and managing the incident management lifecycle and associated processes...
Salary: £31000.00 - £37500.00 per annum
Posted: 9 days ago

ICT Support Technician

Buckinghamshire -
Connectus
Good time management and organisational skills. *Strong problem solving and analytical skills... Technical: *Windows Server 2003/2008: Installation, configuration and support. *MS Active Directory: Installation, configuration and support. *MS Windows XP/7 OS. *MS Office 2003/07/10 Suites. *VMware ESXi hypervisor: Installation, configuration and support. *MS Exchange 2003/07:...
Salary: £22500 - £25000 per annum
Posted: 3 days ago

ICT Support Technician (Roaming)

Milton Keynes, Buckinghamshire -
Cognita Schools
Monitor ICT (physical and network) security and report any risks or incidents to School Head teachers and the ICT Support Manager... Self-motivation, effective time management and the ability to work unsupervised... Technical skills: Essential: Windows Server 2003/2008. Windows 7/Windows 8. MS Office 2007/2010/2013. Exchange Server...
Salary: Competitive
Posted: 3 days ago