1 to 25 of 41 ITIL Jobs in Milton Keynes

device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To More ❯

MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement and More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

Milton Keynes. Contract 6 Months Outside IR35 3 Days per week in Milton Keynes office Essential: ISEB Foundation in Software Testing (mandatory) ISEB Practitioner Certificate in Software Testing (mandatory) ITIL Foundation in Service Management (mandatory) Good analytical skills allied to a challenging and inquiring mind Ability to work collaboratively and successfully in a small team. Proactive and inquisitive approach to More ❯

organisation policies, risk controls, and H&S responsibilities. Key Requirements Essential: Proven experience delivering results in Change and/or Release Management within complex IT environments. Excellent understanding of ITIL frameworks - minimum ITIL v3 or v4 Foundation certified . Strong communication skills, able to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and … and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be valid and in place at the time of submission). Desirable: ITIL Intermediate certification (especially in Service Transition or Release, Control & Validation). Experience working within central government or similar high-assurance organisations. Experience supporting process audits and ISO-aligned service delivery More ❯

and ITSM tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Relevant certifications (e.g., CompTIA A+, Microsoft MCSA, ITIL) are a plus. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more More ❯

record of practical experience of formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/PowerPoint) About us With over More ❯

and ITSM tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Relevant certifications (e.g., CompTIA A+, Microsoft MCSA, ITIL) are a plus. #J-18808-Ljbffr More ❯

/DHCP), understanding of routers & switches Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple tasks. Any MSP experience or IT certifications (MS, CompTIA, ITIL) would be a bonus. Benefits: Group Income and Life Insurance Perkbox Personal Development Days Ride to work scheme Exam success rewards Pension contribution Employee Assistance Programme Certification investment & training If More ❯

and core behaviours. Strong capability to create, interpret, and present data clearly and effectively. Sound technical understanding relevant to the role. Experience working with IT Service Management (ITSM) toolsets. ITIL v3 or v4 Foundation certification. Desirable Qualifications and Experience: Knowledge of operating IT systems within Government environments. ITIL Intermediate qualification in Service Transition and/or Release Control and Validation. More ❯

concepts, delivery assurance principles, and methodologies Experience with building custom applications and platform integrations ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present More ❯

Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate, team player mindset. Please be aware this advert will More ❯

Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. More ❯

strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within a company that values innovation More ❯

skills and solid understanding of networking, storage, and enterprise security. Experience working in or with data centres, including hardware installation and support. Desirable certifications: VCP, CCNA, Microsoft, Azure Architect, ITIL v4. Why Join Us? Be part of a team that’s earned 14+ industry awards in the past five years. Access structured training, certifications, and career development. Thrive in a More ❯

skills and solid understanding of networking, storage, and enterprise security. Experience working in or with data centres, including hardware installation and support. Desirable certifications: VCP, CCNA, Microsoft, Azure Architect, ITIL v4. Why Join Us? Be part of a team that's earned 14+ industry awards in the past five years. Access structured training, certifications, and career development. Thrive in a More ❯

abilities. Strong understanding of IT project management methodologies. Excellent communication and interpersonal skills. Ability to manage multiple priorities and adapt to changing business needs. Relevant certifications such as PMP, ITIL, CISSP, or CISM are highly desirable. What we offer: Salary of between £90,000-£110,000 + car allowance + bonus 33 days holiday per year – Inclusive of bank holidays More ❯

project delivery team, account team & Client stakeholders.  Review the outcomes of the transition projects to capture learnings & disseminate across organization Technical Skills –  Basic Knowledge on security models such as ITIL, ISO27002, PCI DSS and Cobit 5  Experience on Security tools & Technologies  Integration of testing mechanisms with industry best practices such as OWASP & NIST  Good Understanding of IT security policy, procedure … Education qualification: Bachelor’s degree in information technology, Computer Science and/or related areas  CISM/CISSP/Certified Ethical Hacker/CompTIA CySA+ Certification & knowledge - Must Have  ITIL V3/4 Foundation/Expert certification & knowledge – good to have What’s in for you?  At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration More ❯

project delivery team, account team & Client stakeholders. · Review the outcomes of the transition projects to capture learnings & disseminate across organization Technical Skills – § Basic Knowledge on security models such as ITIL, ISO27002, PCI DSS and Cobit 5 § Experience on Security tools & Technologies § Integration of testing mechanisms with industry best practices such as OWASP & NIST § Good Understanding of IT security policy, procedure More ❯

functionality Create, maintain, and utilise documentation Assist building compliance with our processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

analyses, and complex contract negotiation. General understanding of the financial and operational challenges and requirements of a public company. Bachelor's degree in computer sciences or technical field, preferred. ITIL certification, preferred. Previous Technical Certifications. Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs More ❯

Summer-Browning Associates are currently supporting our client within the central government, who are seeking a ITIL Change Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The … ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of … ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯

maintain Project Defect Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience More ❯