18 of 18 ITIL Jobs in Milton Keynes

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role. Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services. ...

from the department. Mandatory Experience in an IT Service Desk role, with Personal Computer and technical support skills. Proven experience of Microsoft Office. Desirable ITIL foundation qualified. Service Desk/Customer Care certification. Previous experience in Financial Services, Automotive Finance or retail consumer finance (B2C). SKILLS & PERSONAL CHARACTERISTICS REQUIRED ...

ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience in a large hybrid environment, with ITIL familiarity and strong communication skills. Active SC Clearance is desirable. #J-18808-Ljbffr ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...

Experience working with VLANs and VPN configurations Experience working with PowerShell Scripting Knowledge of Networking (inclusive of Firewalls, Switches, AP’s etc) Knowledge of ITIL Benefits/Perks Time Off: 25 days annual leave + public holidays Birthday Leave: One extra day off to celebrate Company Pension Scheme Employee Assistance ...

essential: Experience or exposure of Terraform IAC software tooling Understanding of Grafana Analytics and Monitoring Solution Nessus Vulnerability Assessment Solution Knowledge of ITIL Foundation principles and application Knowledge of ISO27001, ISO27018, ISO9001 and CE+ Certifications Your security is important to us. Graphnet Health will never request that candidates download software ...

demonstrate: Experience leading Service Desk operations within an MSP or IT services environment Experience managing Team Leaders and developing management capability Strong understanding of ITIL and service management best practice A track record of improving operational performance and service quality Excellent stakeholder management and communication skills A hands-on leadership ...

Government, or Critical National Infrastructure environments. Experience managing Major Incidents and operational escalations. Knowledge of cyber security, infrastructure, network operations, and physical security disciplines. ITIL, Incident Management, Operational Leadership, or related certifications. #J-18808-Ljbffr ...

Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal support teams and third-party suppliers. You will manage incidents and problems to closure, analyse data, maintain relevant … databases, provide reports and recommend improvements. You will be supporting the team to develop, implement, embed and manage best practice (ITIL) service management processes in SVGC IT and our external managed services – which allow an efficient and effective service to be provided to our internal and external customers. Digital Sensitivity ...

support, infrastructure or workplace services Broad understanding of IT infrastructure, workplace technologies and network environments Experience working within structured IT service environments (ITIL knowledge beneficial) Ability to coordinate effectively between business users and central IT teams Strong communication skills and the ability to engage with local management and stakeholders Professional ...

Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal support teams and third-party suppliers. You will manage incidents and problems to closure, analyse data, maintain relevant … databases, provide reports and recommend improvements. You will be supporting the team to develop, implement, embed and manage best practice (ITIL) service management processes in SVGC IT and our external managed services - which allow an efficient and effective service to be provided to our internal and external customers. Digital Sensitivity ...

involving logging incidents, providing first line fixes, and escalating where required. Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key. #J-18808-Ljbffr ...

What you must have to be considered 8+ years' experience as a Business Analyst or Consultant within IT Service Management environments Strong knowledge of ITIL processes and service management best practices Experience delivering ITSM transformation, service redesign or operating-model change programmes Experience working on ServiceNow implementation, enhancement or optimisation … gathering skills, with the ability to analyse complex organisational, process and technology challenges and translate findings into practical recommendations These will help you succeed ITIL Foundation or higher certification Experience within large enterprise or public sector organisations Exposure to service desk transformation, support model redesign and digital service delivery programmes ...

improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong stakeholder management and communication skills … levels. Familiarity with MSP or outsourced service delivery environments. Desirable ITIL v4 Foundation certification (or equivalent). Commercial awareness, with experience working alongside account or commercial management functions. KEY JOB ELEMENTS Service Level Management & Contractual Obligations Actively monitor SLAs and KPIs on an ongoing basis to ensure contractual compliance Engage ...

Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ...

Contribute to solution design, HLD/LLD, implementations and technical projects. Act as a technical escalation point and subject matter expert. Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management. Participate in a 24/7 on-call rota. Build strong customer relationships … Azure Windows/Linux servers VMware ESXi/vSAN Load balancing and network monitoring Defender/Sentinel/SIEM HLD/LLD documentation ITIL, incident/change/problem management About You You'll be a proactive, self-motivated Network Engineer with: Strong troubleshooting and problem-solving skills Excellent communication ...

multi-region/global service desk in a growing MSP. Essential: Bachelor’s degree or equivalent experience in IT/technical service operations ITIL v4 Foundation Experience managing leaders of leaders (Team Leads/Supervisors) Strong background in ITIL-aligned Service Desk/MSP environments Preferred: Certifications related … tooling e.g. Halo PSA ITIL v4 Managing Professional or Strategic Leader Demonstrated ability to manage high-volume, SLA-driven operations at scale Demonstrated ability to manage globally distributed, 24/7 operations KEY JOB ELEMENTS Global Operational Control & Flow Own the global flow of work across L1–L3 functions, ensuring ...

join the DSR Service Support team. You will work with the IT Service Manager, handling incidents, problems, changes, and service reporting to ensure compliant ITIL processes across internal and third-party services. Role involves end-to-end ITSM management, data analysis, and reporting, with remote work and periodic travel ...