1 to 25 of 27 ITIL Jobs in Milton Keynes

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

technical and business functions. • Strong written and verbal communication skills. • A collaborative, adaptable and improvement-focused approach. It would also be advantageous to have: • ITIL 4 Foundation certification or higher. • Experience supporting FCA, PRA or Operational Resilience requirements. • Knowledge of financial services regulatory and audit environments. • Experience implementing AI-assisted ...

plans that support controlled technology change. Desired skills Familiarity with application portfolio management and tools used to map application relationships and dependencies. Familiarity with ITIL, change management, release management and service transition processes. Knowledge of Agile, Waterfall or hybrid delivery approaches. Experience Demonstrable experience as a Technical Business Analyst working ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...

Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem ...

essential: Experience or exposure of Terraform IAC software tooling Understanding of Grafana Analytics and Monitoring Solution Nessus Vulnerability Assessment Solution Knowledge of ITIL Foundation principles and application Knowledge of ISO27001, ISO27018, ISO9001 and CE+ Certifications Your security is important to us. Graphnet Health will never request that candidates download software ...

support, infrastructure or workplace services Broad understanding of IT infrastructure, workplace technologies and network environments Experience working within structured IT service environments (ITIL knowledge beneficial) Ability to coordinate effectively between business users and central IT teams Strong communication skills and the ability to engage with local management and stakeholders Professional ...

successfully leading and delivering projects within an IT Warehouse Management Systems (WMS) environment. Strong understanding of project delivery methodologies, with PRINCE2, APM and ITIL experience or qualifications considered advantageous. Ability to align projects with wider business strategy, managing dependencies, priorities, and interrelated initiatives. Experience in resource planning and management across ...

Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline 2nd/3rd line requirements, and collaborate with stakeholders to translate ...

progressed into project management Strong understanding of structured cabling, network hardware, and comms cabinet installations Confident managing multiple sites, stakeholders and vendors; ITIL/Prince2/Agile familiarity beneficial Reference Number: BBBH279960 The salary advertised is the bracket available for this position. The actual salary paid will be dependent ...

Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal support teams and third-party suppliers. You will manage incidents and problems to closure, analyse data, maintain relevant … databases, provide reports and recommend improvements. You will be supporting the team to develop, implement, embed and manage best practice (ITIL) service management processes in SVGC IT and our external managed services - which allow an efficient and effective service to be provided to our internal and external customers. Digital Sensitivity ...

DHL Insurance & Risk Management (IRM) in Milton Keynes is seeking a Senior ITSM Leader to design and implement application support strategies that ensure high-quality production services, stability, and resilience across core platforms. You will ...

projects. Experience with service orchestration, AWS Cloud and hybrid infrastructure architectures. Strong knowledge of enterprise architecture methodologies and frameworks such as TM Forum, TOGAF, ITIL, BPMN and UML. Experience defining and communicating complex architectures to both technical and non-technical stakeholders using structured architectural approaches. Hands‐on experience with architecture ...

working knowledge of DataOps, MLOps and LLMOps practices Demonstrable experience working in telecommunications and using industry best practice frameworks such as TM Forum, TOGAF, ITIL, BPMN and UML Life at CityFibre Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we're committed to creating ...

infrastructure, cloud, virtualization and security. The role involves technical escalation, designing and implementing network solutions, and contributing to change and problem management in an ITIL environment. Occasional travel to client sites is expected. #J-18808-Ljbffr ...

teams and stakeholders. The role requires strong delivery skills, governance, and the ability to travel across the UK. Professional qualifications like PRINCE2, APM or ITIL are advantageous. #J-18808-Ljbffr ...

maintaining security and documentation. You will lead WAN/LAN/VLAN design, IP/DHCP/DNS planning, and firewall policy implementation, with ITIL practices and multi-site delivery experience essential. #J-18808-Ljbffr ...

knowledge and the ability to communicate effectively with technical teams. Strong stakeholder management and influencing skills. Experience operating within structured governance environments. Desirable Qualifications ITIL 4 Foundation. ITIL 4 Specialist certifications or equivalent experience. Professional Scrum Product Owner (PSPO) and/or SAFe Product Manager certification. PRINCE2 Agile qualification. Experience ...

On behalf of FCDO Services, we are looking for a ServiceNow Product Manager (Inside IR35) for a 12 month contract based hybrid in Milton Keynes.OverviewFCDO Services is seeking an experienced ServiceNow Product Manager to lead ...

requests and problems within agreed SLAs Monitor platform health, performance and availability, and respond proactively to alerts Carry out change management in line with ITIL processes, including planning, peer review and implementation of changes Participate in an on-call rota (with additional allowance) Build and delivery Design and deploy cloud … private endpoints, VPN, ExpressRoute/Direct Connect, Entra ID, IAM) Experience with Docker and container‐based application delivery Comfortable supporting live services within ITIL‐based processes and SLAs, using tools such as ServiceNow, ConnectWise or Halo Clear communicator, able to work directly with customers and their development teams Desirable Previous ...

stakeholder communication across IT and business functions Qualifications & Key Requirements Bachelor’s degree in Technology, Engineering, Management, or related field (Master’s degree preferred) ITIL certification (Foundation/Intermediate/Expert) preferred 12+ years of experience in application support, IT service management, or IT operations leadership roles Strong expertise … ITIL frameworks, including incident, problem, change, and service management Proven experience managing technical support teams, global vendors, and 24/7 operational support models Experience in insurance or regulated industry environments is highly desirable We offer: Great opportunity to work for the biggest logistics company in the world International ...

Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ...

Contribute to solution design, HLD/LLD, implementations and technical projects. Act as a technical escalation point and subject matter expert. Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management. Participate in a 24/7 on-call rota. Build strong customer relationships … Azure Windows/Linux servers VMware ESXi/vSAN Load balancing and network monitoring Defender/Sentinel/SIEM HLD/LLD documentation ITIL, incident/change/problem management About You You'll be a proactive, self-motivated Network Engineer with: Strong troubleshooting and problem-solving skills Excellent communication ...

improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong stakeholder management and communication skills … levels. Familiarity with MSP or outsourced service delivery environments. Desirable ITIL v4 Foundation certification (or equivalent). Commercial awareness, with experience working alongside account or commercial management functions. KEY JOB ELEMENTS Service Level Management & Contractual Obligations Actively monitor SLAs and KPIs on an ongoing basis to ensure contractual compliance Engage ...