9 of 9 ITIL Jobs in Milton Keynes

delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to escape and when to let a process run Experience managing SLAs, service ...

looking for someone with: Experience in a Managed Services environment A background in Service Delivery Administration or Junior SDM Hands-on experience using an ITIL/ITSM tool (ServiceNow, Halo, ConnectWise, etc) Knowledge of incident, problem and change management Excellent communication, organisation and reporting skills Strong Microsoft 365 skills, particularly ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

customer-facing experience. * Experience leading technical workshops and translating business requirements into technical solutions. * Background supporting complex enterprise-scale environments. * Experience working within ITIL based service environments. * Demonstrable experience working alongside software vendors, developers and engineering teams. * Experience providing technical governance, assurance and design authority support. Technical Expertise* Microsoft Server ...

engineering and development teams to support the solution and provide key technical inputs and governance. Experience required: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

cabling, comms cabinets, and network hardware Confident managing multiple sites, vendors, and competing priorities Solid project management background with experience using Prince2, Agile, or ITIL Excellent communication skills with the ability to engage both technical and non-technical stakeholders Nice to Have Network certifications such as CCNA, CompTIA Network+ ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What's in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus on development ...

with organisational and legal standards. Proven track record of collaborating with cross-functional teams to deliver integrated hardware solutions. Experience managing hardware assets within ITIL or similar service management frameworks. Responsibilities: Responsible for building and supporting of hardware systems across the organization. Covers end-to-end hardware lifecycle management, including ...