8 of 8 ITIL Jobs in Milton Keynes

issues to non-technical audiences. (Required) Education Degree in computer science or equivalent professional qualification or work experience. (Preferred) Languages Spanish (Preferred) Hard Skills ITIL Service Management frameworks, processes, and governance. (Required) IT Incident Management, including major incident coordination, escalation, tracking, and resolution. (Required) Business Crisis Management, including triage, business ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

support Infrastructure design, upgrades and migrations Performance optimisation and complex troubleshooting Active Directory integration Secure access technologies High-availability infrastructure Infrastructure automation Working within ITIL or service-managed environments Experience working within secure or Government environments would be highly advantageous. Certifications (Desirable) Citrix Certified Associate Virtualization (CCA-V) Citrix Certified ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus on development ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH275597 To apply for this role ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...