14 of 14 ITIL Jobs in Milton Keynes

projects. Act as a strategic business partner, aligning IT strategy with business objectives. Oversee application management and support, implementing agile methodologies (e.g., Scrum) and ITIL-based processes. Drive IT landscape harmonisation and transformation toward a centralised, standardised regional model. Manage budgets for run, change, and project portfolios. Build strong relationships ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

prem administration (optional but useful). Knowledge of email gateways (Proofpoint, IronPort, EOP). Experience with automation/orchestration tools. Understanding of Agile, ITIL, or service management frameworks. ...

team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes ...

candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: * Customers and Stakeholders engagement * Working within an ITIL environment * Working with software vendors and developers to improve software solutions * Working with engineers to deliver customer beneficial outcomes Technical skills required: * Microsoft Server technologies ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

models Ability to diagnose and resolve complex technical issues under pressure Familiarity with automation and scripting tools advantageous (PowerShell, Python, etc.) Strong understanding of ITIL processes, incident, change, and problem management Excellent communication and stakeholder engagement skills Requires DV Clearance (or SC with eligibility for DV) Package Hybrid role based ...

with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft ...

overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. Strong background in Service Management (ITIL framework essential). Ability to interpret and present data , with excellent reporting and analytics skills. Exceptional communication skills - able to relay complex information clearly. Experience ...

contractors, and delivery teams. Project Coordination: Strong ability to manage multiple installations while working closely with service delivery teams. Service Delivery Focus: Understanding of ITIL frameworks and how installation projects impact ongoing service management. Problem-Solving: Ability to troubleshoot technical, logistical, and service-related challenges. Financial Acumen: Experience managing budgets ...

understanding of scratch orgs, sandbox strategy, and production controls. Familiar with GDPR/security controls around Salesforce data handling. Experience working with Agile and ITIL change processes. Excellent stakeholder communication — able to challenge, influence, and negotiate when required. Desirable Skills Salesforce Administrator or Platform App Builder certification. Previous experience with ...

Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian tools (Jira & Confluence). Understanding of compliance standards such ...

background in cloud platforms, integration architectures, and emerging technologies. Experience working with vendors, partners, and third-party service providers. Relevant certifications (e.g. TOGAF, COBIT, ITIL) are highly desirable. Experience in Financial Services or Insurance environments is advantageous. Please apply today to discuss further. GWV Talent Solutions Limited (trading as Gerrard ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...