15 of 15 ITIL Jobs in Milton Keynes

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

Drive cost optimization against current baseline Develop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelines Drive productivity and quality KPIs for team as well as the mechanism to track them Understand the offerings under modern device management & seamless collaboration portfolio and generate organic growth More ❯

Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential More ❯

MacOS Outlook/Office 365 support Lenovo & HP Hardware support Apple Products (MacBook, iPads, iPhones) Cisco, Teams & Zoom Video Conferencing/Webinar/Audio Visual support Home working support ITIL understanding and experience of practice This is a Contract role working for a top company in their industry as a IT Support Engineer. Please apply to find out further information More ❯

stakeholders, aligning data solutions with strategic business goals. Own delivery and integration of enterprise data pipelines and platforms, ensuring stability and scalability. Maintain rock-solid operational standards, aligned with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and More ❯

and predictive and preventative insights Qualifications:  10 + years’ experience builds observability level 4.  Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI.  Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes.  Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial).  Excellent analytical and problem-solving skills.  Solid understanding of network, server More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning More ❯

IaaS, RBAC, Defender for Cloud) Knowledge of SIEM tools (e.g., LogRhythm) and security best practices Hands-on experience with VMware vSphere and Nutanix Previous leadership experience (team of 4+) ITIL knowledge and strong communication skills If you're passionate about building secure, scalable platforms and leading high-performing teams, we'd love to hear from you More ❯

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications ? Key Accountabilities: Cryptographic Hardware Management - including on site local configuration activities Support with resourcing … experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security ITIL Foundation Batchelor Degree in Computer Science Strong stakeholder management, able to influence and negotiate at all levels Attention to detail and accuracy of work Experienced at making informed decisions, against More ❯

Salesforce, Jira) Excellent problem-solving, communication, and conflict resolution skills Data-driven approach to performance management Technical aptitude with the ability to learn new software products quickly Experience with ITIL or service management frameworks is beneficial Previous exposure to AI-powered tools is desirable Confident stakeholder management and relationship building at all levels Responsibilities for Customer Support Manager Lead and … Desk Manager/SaaS Support Manager/Support Operations Manager/Customer Experience Manager/Technical Account Manager/Service Delivery Manager/SaaS/Salesforce/Jira/ITIL/AI tools/Software Support/Customer Success/Data-driven support/Higher Education systems/Business Information Systems/Computer Science/Information Technology More ❯