Information Technology Infrastructure Library (ITIL) Jobs in Milton Keynes, Buckinghamshire

Location: Hanslope Park, Milton Keynes, Buckinghamshire... Get ahead, make things happen. At HMGCC, we design and develop the government’s communication systems, exploring the latest technologies to help ensure the safety of the UK. It makes us a unique organisation and a fascinating centre of innovative excellence. This is critical,...

Skills and Experience required: *Extensive Windows 7 and 8.1 knowledge. *Microsoft Office Suite 2010/2013 experience... Skill and Experience Desired: *Support experience of the following is required:- oLEMSS, Active Directory, SCCM, Basic Networking fault finding, End User Devices, Anti Virus, Bit Locker, 3G/4G, WI/FI and Cisco VPN. *...

Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI’s are delivered to the customer’s expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Your...

Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI's are delivered to the customer's expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern. Your...

Microsoft Office experience (Word, Excel, Project, PowerPoint) Previous experience of working in a high pressured, high moving team... Strong numerical and analytical skills... Knowledge of an Information Technology Infrastructure Library (ITIL) environment... Due to the nature and urgency of this post, candidates holding or who have held high level security...

The JM Group is working with a major blue chip organisation that is seeking a Service Delivery Manager on a contract basis in Milton Keynes... To apply for this role as Service Delivery Manager, you must: *Have experience as an IT Service Delivery Manager/IT operational manager... *Be comfortable ensuring...

The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...

Escalation if service restoration likely to exceed agreed SLA targets... Essential: SC Clearance or willing to undertake clearance. ITIL v3 foundation Level (Minimum). Demonstrable experience of managing Major Incidents affecting critical IT systems and services in a managed services Major Incident Management function... Matrix Management of resolving teams, third parties...

This is Very much a ITIL service management process and you will be the owner of this within the business, your Service Delivery team will be guided by your best practice. Most importantly you will responsible for any Transition, Operational and Continuous improvement in this Software environment (this is not...

SC Cleared. Good understanding of IT infrastructure, with particular server knowledge (Windows Server 2003/2008/2012 including clustering) Active Directory deployment/configuration/troubleshooting skills/ Group Policy. Virtualisation (VMware or Hyper V) Symantec, Websense, Threat Management Gateway 2010. IIS 5.0/6.0, ISA 2006, Forefront Unified Access Gateway 2010. Server...

Act as the main point of contact for day-to-day operational service delivery issues... - Skills Stakeholder Management, 3rd Party Supplier management, Financial Control... - Manage benchmarking process to provide support service at best value for money, working alongside Vendor Management... - ITIL Service Management... - Knowledge of end-to-end service delivery...

I currently hold this fantastic opportunity for a Head of Service delivery who is ITIL qualified, where you will be managing the UK service delivery managers and service analysts to fulfil customer service contracts across application management and hosting services. You will be responsible for the general management of the...

Build and maintain a Configuration Management system... This included a Configuration Management Database (CMDB) which forms a key component of the asset management tool set... -Interface with other processes and teams including Hardware and Software Management, Change Management and Release Management. Competencies: Knowledge: A strong technical background in IT configuration...

Build and maintain a Configuration Management system... This included a Configuration Management Database (CMDB) which forms a key component of the asset management tool set... Interface with other processes and teams including Hardware and Software Management, Change Management and Release Management. Competencies: Knowledge: A strong technical background in IT configuration...

My client is looking for an experienced IT Risk Team Lead to work as the deputy Head of IT Risk with overall responsibility for the Continuity department within the IT Risk Area of which includes resiliency activities such as: Continuity - DR (Disaster Recovery/Destructive testing), WAR (Work Area Recovery) and...