13 of 13 ITIL Jobs in Milton Keynes

leading technical workshops. The successful candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: * Customers and Stakeholders engagement * Working within an ITIL environment * Working with software vendors and developers to improve software solutions * Working with engineers to deliver customer beneficial outcomes Technical skills required: * Microsoft Server technologies * Microsoft Active Directory * Microsoft SQL More ❯

Office and organisation governance activities Understand existing and emerging technologies, able to illustrate options and cost benefits Skills and Experience Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯

Strong leadership, communication, and stakeholder management abilities. Commercial awareness with experience in budgeting, forecasting, and financial tracking. Solid understanding of Microsoft technologies (Dynamics, Power Platform, Azure) and familiarity with ITIL principles. Qualifications & Experience Minimum 5 year's project management experience in a technology or consultancy environment. Certified in relevant frameworks such as PRINCE2, APM, PMI, or equivalent; Agile or MSP More ❯

skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and More ❯

product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯

existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. Strong background in Service Management (ITIL framework essential). Ability to interpret and present data , with excellent reporting and analytics skills. Exceptional communication skills - able to relay complex information clearly. Experience within financial services or similar More ❯

Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders. Useful Qualifications Salesforce training/certification. ISEB qualified Test Analyst. ISEB Foundation in software testing. ITIL 4 Foundation or above. Insurance Market experience/knowledge. ISEB/ISTQB qualified tester with experience of testing in a number of organisations. What do we offer in return? A More ❯

areas. Hands-on experience in asset discovery and application mapping . Knowledge of Solution Architecture principles for end-to-end remediation. Familiarity with compliance frameworks (GDPR, SOX) is advantageous. ITIL Foundation certification (required). Excellent communication, collaboration, and problem-solving skills. More ❯

solution architecture within the telecom industry Strong software development background (Python, JavaScript, PHP) Cloud-based architecture, ideally using AWS Knowledge of frameworks and methodologies such as TM Forum, TOGAF, ITIL, BPMN, and UML Able to explain complex technical solutions clearly to non-technical audiences Experienced in Agile environments and cross-functional collaboration Interviews: November 2025 Start Date: December 2025 How More ❯

to code, debug, and review (e.g ., Python, JavaScript, PHP) Familiarity with cloud-based systems architecture (ideally AWS) Experience with architectural frameworks and methodologies such as TM Forum, TOGAF, ITIL, BPMN, UML Ability to define and articulate complex technical solutions to non-technical stakeholders Experience working in Agile environments and collaborating with cross-functional teams. More ❯

A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements. Commercial understanding with a winning mentality. About us Comms-care, part of the More ❯

the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute in the role of ITIL Incident Manager. o Will be expected to take an active role in the management and development of Service Desk … the Service Desk Manager with the management of the IT Service Desk, to provide a comprehensive and effective IT support service to Milton Keynes University Hospital based on the ITIL methodology. The post-holder will contribute in the role of ITIL Incident Manager. Applications The post holder will be expected to support a wide range of applications which includes but … to date IT technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience. Evidence of continual personal development. Knowledge of service delivery/process management. Desirable ITIL Foundation qualified and significant practical knowledge and experience of effectively implementing and managing an ITIL based Service Desk Experience Essential Significant experience in the IT industry Knowledge and experience of More ❯

/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident, Problem, Change). Good communication skills; able to explain technical issues to non-technical users. Experience supporting mobile devices, printers, remote access and desk-side equipment. Strong customer … service, ownership mindset and attention to detail. ITIL Qualifications would be advantageous. What you'll get in return Initial 7 Month Contract (December start date) £200 - 250 per day rate outside IR35 Hybrid working 3 days onsite, 2 days remote to Milton Keynes What you need to do now If you're interested in this role, click 'apply now' to More ❯