8 of 8 ITIL Jobs in Milton Keynes

certifications such as CISA, CISSP, CISM, or equivalent (Preferred).LanguagesEnglish (Required).Hard SkillsStrong knowledge of cybersecurity risk, IT risk, and control frameworks (e.g. NIST, ITIL) (Required).Experience with risk tooling and data management (e.g. Heracles or similar platforms) (Required).Understanding of risk appetite frameworks, RCSA processes, and control testing methodologies ...

looking for someone with: Experience in a Managed Services environment A background in Service Delivery Administration or Junior SDM Hands-on experience using an ITIL/ITSM tool (ServiceNow, Halo, ConnectWise, etc) Knowledge of incident, problem and change management Excellent communication, organisation and reporting skills Strong Microsoft 365 skills, particularly ...

business teams to deliver customer-focused outcomes. Required Experience Strong experience engaging with customers, business stakeholders and senior technical teams. Experience operating within an ITIL-based environment . Experience working with software vendors and development teams to enhance and improve software solutions. Proven experience collaborating with engineering teams to deliver ...

support Infrastructure design, upgrades and migrations Performance optimisation and complex troubleshooting Active Directory integration Secure access technologies High-availability infrastructure Infrastructure automation Working within ITIL or service-managed environments Experience working within secure or Government environments would be highly advantageous. Certifications (Desirable) Citrix Certified Associate Virtualization (CCA-V) Citrix Certified ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus on development ...

associated frameworks and best practiceExperience, ideally practical implementation experience, in a Data Protection or similar compliance-based roleUnderstanding of technical IT frameworks such as ITIL, ISO/IEC 27000 familyUnderstanding and awareness of current data management and communications technologiesProven experience in supporting and driving change improvementsProven experience of risk management ...

standards, and stakeholder communication across IT and business functionsQualifications & Key RequirementsBachelor’s degree in Technology, Engineering, Management, or related field (Master’s degree preferred)ITIL certification (Foundation/Intermediate/Expert) preferred12+ years of experience in application support, IT service management, or IT operations leadership rolesStrong expertise in ITIL frameworks ...