Jobs 1 to 8 of 8

Service Desk / 2nd line support analyst

Cardiff -
Hays IT - Uk Posting account
Service Desk Helpdesk ITIL Windows support XP Windows7 Office 365 1st line / 2nd line Our client has an immediate and critical requirement for an experienced Service Desk Analyst to join a newly established and fast-paced service desk. Applicants MUST have prior service desk experience, have excellent customer-facing skills,...
Rate: £16.00 per hour + overtime
Posted: 10 days ago

1st Line Technical Engineer

Cardiff -
IntaPeople
This individual must have a background of either desktop and network skills, preferably working towards a CCNA/ MCITP certification... Experience of supporting Microsoft Exchange, Active Directory, Windows Server Operating System... Experience of Backup solutions - HP Data Protector or Tivoli Storage Manager... ITIL Foundation Certificate. Working towards Cisco CCNA or associate...
Salary: £25000 - £32000 per annum
Posted: 2 days ago

IT Service Delivery Analyst

Cardiff -
IntaPeople
If you have previous Service Desk / ITIL type experience and are a good people person then we'd really like to hear from you. Reporting into the Service Delivery Manager you will work continually with the business to help support the service, constantly drive improvements to existing processes and procedures,...
Salary: £22000 - £26000 per annum
Posted: 22 hours ago

Knowledge Analyst

Cardiff -
Hays IT - Uk Posting account
ITIL Knowledge Management ServiceNow An exciting opportunity has arisen for an experienced Knowledge Analyst to assist in the initial setting up and management of a new Knowledge database in the ITSM toolset ServiceNow... - To provide coaching and advice to the team on Knowledge Management best practice... Skills Required - ITIL V3...
Rate: £300.00 - £400 per day
Posted: 23 days ago

Desktop Applications Analyst

Cardiff -
Hays IT - Uk Posting account
My client based in South Wales have a new opportunity for a Desktop Applications Analyst for a 1 month rolling contract with an immediate start.
Rate: £175.00 - £225.00 per day
Posted: 22 days ago

Problem Manager (ITIL)

Cardiff -
Hays IT - Uk Posting account
This will require analysis of the underlying issues, communication of the issue and identification of the resolution following the ITIL principles. You will be required to drive the resolution of problems into the production environment, which will require matrix management whilst adhering to the aligned Service Management processes... As part...
Salary: £30000.00 - £37000.00 per annum
Posted: 24 days ago

Problem Manager

Cardiff, South Glamorgan -
McGregor Boyall
You should ideally have experience within an ITIL environment and also have a ITIL V3 certification or equivalent experience... Driving the resolution of problems into the production environment, which will require matrix management whilst adhering to the other ITIL aligned Service Management processes... Enforcing Problem Management Policy and Process, and...
Salary: £32000.00 - £38000.00 per annum + benefits
Posted: 4 days ago

Major Incident & Risk Analyst

Cardiff, South Glamorgan -
Sanderson
The successful candidate will work closely with the Risk and Major Incident Manager on the continuous development of the IT risk strategy. Responsibilities in this role will include: Responsibility for major incidents within complex environments. Engaging with internal and external support teams and suppliers. Working with the virtual team of...
Salary: £20000.00 - £25000.00 per annum + Excellent Benefits
Posted: 13 days ago