3 of 3 ITIL Jobs in Gloucester

that supports it, e.g. Jira Diagnosing and troubleshooting application issues resulting in service outages Troubleshooting skills across different levels of the stack Understanding of ITIL terminology Experience with container management and micro-services architectures such as Docker Experience extending and improving Open Source Software Familiarisation with automation test frameworks such ...

Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments … constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services ...

implementation. Excellent troubleshooting skills with the ability to resolve complex technical issues. Knowledge of infrastructure security, patch management and vulnerability remediation. Familiarity with ITIL processes and change management principles would be beneficial. Strong communication skills with the ability to work effectively across technical and non-technical teams. Desirable Certifications Microsoft … Azure certifications (Azure Administrator or equivalent) VMware certifications CompTIA Security+ ITIL Foundation or equivalent Why join? This is an opportunity to join a growing organisation where technology plays a critical role in supporting global operations. You'll have the chance to work on modern infrastructure technologies, contribute to large-scale ...