6 of 6 ITIL Jobs in Gloucester

administration knowledge including Entra ID, SharePoint, Teams, Exchange Online, and Intune. Experience working within multi-site environments. Strong stakeholder engagement and communication skills. ITIL or strong IT service management experience. Technical background with the ability to make informed technology decisions and challenge suppliers when required. Desirable Experience: Manufacturing, engineering, industrial ...

external benchmarking, customer and staff satisfaction surveys to demonstrate customer-focused service delivery. - Promote and establish the use of industry best practice (e.g., ITIL, PRINCE, Agile) methodologies in service delivery. Business Reporting - Lead on the efficient preparation of reports to the Board, Board committees and Trust executives and managers ...

CCSP). Practitioner-level qualification in Risk Management (MoR) or equivalent experience. Evidence of continuing professional development relevant to cyber leadership. Desirable ITIL v4 Foundation or higher. Project/Programme qualification (PRINCE2, APM). FEDIP Practitioner or equivalent professional registration Change, Deployment and Release Management training or experience. Experience Essential ...

influencing skills at senior level Desirable Knowledge of: Financial services regulatory frameworks (e.g. DORA, GDPR) SIAM/multi-supplier environments IT service management (ITIL) Experience supporting or leading: Large-scale transformation programmes Contract renegotiation/benchmarking Key Competencies Strategic thinking and commercial acumen Financial analysis and cost control Strong governance ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

Critical Competencies – Technical Fit Essential Proven experience managing or governing a CMDB in a complex IT, managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms (preferably ServiceNow) Broad technical understanding, including networking, cloud platforms, firewalls, VPN, telephony (traditional and VoIP), Office365 … effectively with both technical teams and senior management Experience supporting regulated or financial services customers, with a strong understanding of regulatory and audit requirements ITIL v4 certification and ability to produce high-quality, audit-ready documentation Flexible, detail-oriented, and able to work under pressure, managing multiple priorities and resolving ...