12 of 12 ITIL Jobs in Gloucester

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

PowerShell, VBScript, and Batch Experience with Windows 10/11, Active Directory, and Group Policy Familiarity with Intune, Autopilot, and Conditional Access Desirable Skills Microsoft Certifications (MCSA, MD-102) ITIL Foundation Experience in enterprise or regulated environments Agile/DevOps working knowledge Cloud solution deployment experience Esther Urtecho Senior Delivery Consultant London | Bristol | Amsterdam More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal trust IT policies and processes for the induction, movement and departure of staff. Maintain and update an accurate asset management system More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

environment of 200+ servers. Install, configure, and manage VMware infrastructure (vCenter, ESXi, HA, DRS, networking, datastores, P2V, VMotion). Maintain high availability, backup & restore, and DR testing. Work within ITIL processes in a 24/7 enterprise environment . Essential Skills & Experience: 6+ years in Windows Server administration in large-scale environments. Proven hands-on experience in OS upgrades More ❯

Collaborate with wider IT and business teams to ensure alignment with business needs. Skills & Experience: Proven track record managing a Service Desk or IT Support team. Strong knowledge of ITIL processes and service management best practice. Hands-on approach with excellent stakeholder management skills. Ability to balance day-to-day operations with longer-term improvements. Comfortable working in a hybrid More ❯

administration, and configuration of BMC Remedy ITSM Applications, integrations, and customizations. Good understanding of cloud technologies, networking, and database concepts. Experience with Windows/UNIX/Linux operating systems; ITIL framework knowledge is an advantage. JBRP1_UKTJ More ❯

initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 JBRP1_UKTJ More ❯

Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications ? Key Accountabilities: Cryptographic Hardware Management - including on site local configuration activities Support with resourcing … experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security ITIL Foundation Batchelor Degree in Computer Science Strong stakeholder management, able to influence and negotiate at all levels Attention to detail and accuracy of work Experienced at making informed decisions, against More ❯

to identify and resolve potential issues Automate processes to improve efficiency and reduce the risk of human error Support the technical lead in managing platform risk and performance Apply ITIL v4 principles to support agile and responsive operations Support platform upgrades, configuration changes, and service improvements Key Skills & Experience Essential: Demonstrable experience in IT infrastructure support within a secure, regulated … Veeam) Containerisation tools (e.g. Docker, Kubernetes) Monitoring tools such as Nagios Solid awareness of networking fundamentals and cyber security principles Strong documentation, communication, and interpersonal skills Familiarity with the ITIL framework and experience working alongside DevOps or agile delivery teams Desirable: Experience supporting developers working with microservices, container platforms, and service-oriented architectures Exposure to public sector delivery or working More ❯