1 to 25 of 46 ITIL Jobs in Gloucestershire

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft ...

Information Technology, Risk Management, Engineering or related disciplines, preferably with information security or IT solutions implementation experience Professional qualification holder will be an advantage: ITIL, OSCP, CISSP, CISA, CISM, CEH, ISO27K, COBIT, PMP, CIPT, CIPM, CBCP, ABCP, etc. 10+ years' experience, preferably from consulting firms/global system Integrators/ ...

requiredWhat We're Looking ForEssential ExperiencePrevious experience leading or managing an IT Service Desk teamProven success developing and motivating technical support professionalsStrong understanding of ITIL Service Management principlesExperience managing escalations and complex technical issuesBackground in Service Desk process improvement and operational excellenceExperience within a contact centre, service desk or technical ...

PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget.Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices.Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors.Proficiency in computer programming languages like PowerShell ...

commitment to enabling client transformationDesirable:ServiceNow certifications (CSA, CIS) – validate capability but not the primary differentiatorFamiliarity with ServiceNow automation, reporting and workflow capabilitiesCertifies in ITIL Foundation or higher certificationsExperience mentoring consultants or leading practice capability initiativesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That ...

Certificate Authorities Administrative experience Experience with Linux and Ansible Experience with Active Directory Federated trusts Familiarity with project management methodologies including ITIL, AGILE and SCRUM Sound networking knowledge - TCP/IP, DHCP, DNS, MPLS This really is a fantastic opportunity for a Infrastructure Systems Administrator to progress their career. ...

English Evidence of Continued Professional Development (CPD) Desirable Educated to a degree level or equivalent experience in a specialist area Other relevant professional qualification ITIL Certification (Foundation or V4) Experience Essential Senior Admin/Business Support People Management or Leadership experience Experience of developing and reviewing Standard Operating Procedures (SOPs ...

Strong knowledge of Windows 10/11, Intune, Configuration Manager, Active Directory/Entra ID and Microsoft 365. Expertise in Zero Trust, endpoint security, ITIL, ServiceNow and security assurance frameworks. Experience working in highly secure, regulated or Defence/Government environments is highly desirable. What You'll Bring A strategic ...

services, integration patterns, data modelling and enterprise integration technologies.Experience designing CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM principles.Proven ability to contribute to architecture roadmaps and governance, make evidence-based technical decisions and assure secure, scalable, maintainable and upgrade-safe solutions.Track record ...

other highly regulated sectors. Experience delivering Microsoft 365, cloud, cyber security or infrastructure projects. Experience working within secure or sovereign technology environments. Knowledge of ITIL, COBIT, NIST or similar governance frameworks. Familiarity with ISO 27001, Defence Cyber Certification (DCC) and Information Security Management Systems (ISMS). Experience supporting operational technology ...

vendor tools such as Apple Business Manager.An enthusiasm for new technology and how it can enhance the workplace for end usersStrong understanding of ITIL frameworks and operational best practicesExperience working in agile sprints using JIRA to develop and improve all supported platformsExcellent troubleshooting skills and experience handling high severity incidentsStrong ...

best practice, streamline ways of working, and champion continual service improvement.What We’re Looking ForExperience in service management roles, with a strong understanding of ITIL principles and the service lifecycle.The ability to navigate complex technical environments and engage confidently with stakeholders at all levels.A proactive approach to problem solving, risk ...

Cloud Operating Models.Proven delivery experience and leadership of TechnologyOperations/operational delivery, Product Management – such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement.Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today ...

lead distributed, multi-supplier teams.Strong commercial judgement, communication and problem-solving skills.Consulting experience and knowledge of Agile delivery methods.Desirables:ServiceNow, programme management or ITIL certification.Experience developing market propositions, thought leadership, bids and go-to-market activity. Track record of delivering programmes across multiple organisations, suppliers or geographies.Experience in consumer, energy ...

influence senior and non-technical audiencesQualificationsDesirable: Bachelor’s degree in Computer Science, Engineering, or equivalent professional experiencePreferred certifications: VMware VCP/VCAP, Cisco CCNP, ITIL v4Working ScheduleThis role is based in Bristol head office. This role is permanent, full time, 37.5 hours per week, Monday to Friday.Hybrid working – 2 days ...

that supports it, e.g. Jira Diagnosing and troubleshooting application issues resulting in service outages Troubleshooting skills across different levels of the stack Understanding of ITIL terminology Experience with container management and micro-services architectures such as Docker Experience extending and improving Open Source Software Familiarisation with automation test frameworks such ...

BAPI or RFC interfaces – desirable Familiarity with Microsoft tools such as Power BI or PowerApps - desirable Understanding of IT service management frameworks such as ITIL 4 - desirable Awareness of Industry 4.0 concepts and digital manufacturing environments - desirable Benefits ABB offers a full range of benefits to help you thrive ...

engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365/SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft ...

style, with the openness to travel occasionally across UK and wider EMEA officesEnglish language skills; additional languages would be beneficialHelpful additional experience may include:ITIL qualificationsCisco qualificationsISO certification experienceAdvanced Microsoft Azure, Amazon Web Services or Google Cloud Platform certificationsAudit, governance or compliance documentation experience🤝 Trust, Authenticity and How We HireAt ...

internal standards. Key Skills: VMware Suite, ESXi, vCenter, NSX, VCF, Windows Server, AD, DNS, DHCP, PKI, Linux, Veeam, Docker, Kubernetes, Nagios, Networking, Cyber Security, ITIL, NSD. How to apply: Please either apply through this advert or emailing me directly via henry.clay-davies@searchability.com. For further information please call ...

make a difference and for building the business and reputation of the practice.Desirable experienceCertified in Prince2 and/or Agile disciplines or equivalent.Certified in ITIL v3/4 Foundation or higher, or equivalent certifications.Certified ServiceNow System Administrator and Application Developer or equivalent.Certified ServiceNow Implementation or equivalent.Certified Technology Architect or Master ...

other relevant certifications (UK CSC, CIISec, SABSA, TOGAF, CISSP, CCSP, CISM, CISA, etc) are preferable.Certifications in project management or related domains (e.g. PRINCE2, ITIL, COBIT5).Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. ...

other relevant certifications (UK CSC, CIISec, SABSA, TOGAF, CISSP, CCSP, CISM, CISA, etc) are preferable.Certifications in project management or related domains (e.g. PRINCE2, ITIL, COBIT5).Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. ...

equivalentFamiliarity with Discovery and Service Mapping approachesFamiliarity with GenAI/Agentic AI/NowAssistCertified in Prince2 and/or Agile disciplines or equivalentCertified in ITIL v3/4 Foundation or equivalent or higher certifications.Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), ConsumerEnergy ...