20 of 20 ITIL Jobs in Gloucestershire

to remain calm under pressure and prioritise effectively Desirable • Experience working with secure communications environments • Familiarity with Unix systems • Knowledge of Wi-Fi networking • Experience managing Apple mobile devices • ITIL Foundation or equivalent knowledge Qualifications & Eligibility To be eligible for this position you must: • Have relevant experience in an Service Desk or technical support role, OR have a degree in More ❯

manage workload effectively Team player with strong interpersonal skills and a positive, proactive attitude Desired Qualities: Experience in ISO-9001, ISO-27001, and Cyber Essentials certified organisations Familiarity with ITIL-aligned service operations Exposure to project delivery using both waterfall and agile methodologies Knowledge of modern approaches to cybersecurity More ❯

Degree level in a relevant computing or business management discipline or substantial experience in a relevant role Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Relevant Microsoft 365 Administrator Qualification or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line colleagues. Ability to diagnose root causes, propose solutions and communicate clearly with stakeholders. Familiarity with ITIL-aligned support processes and ticketing systems. Comfortable working in a hybrid pattern, spending three days per week in the Cheltenham office. The ideal candidate will bring strong technical depth, a More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

operations. Experience in capacity/availability management, risk management and performance monitoring. Proven senior-level stakeholder engagement and leadership skills. Solid financial and supplier-management capability. Relevant qualifications (e.g., ITIL, PRINCE2, IS project/service management) Details Gloucestershire based Hybrid Working Permanent £60,912 (*£60,912 uplifted by 13 Market Force Factor up to £80,091 (MFF's reviewed on More ❯

business management discipline or substantial experience in a relevant role European Computer Driving Licence (ECDL) or equivalent Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What You Will Bring To The Team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

project tools such as Microsoft Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects of project delivery and software More ❯

project tools such as Microsoft Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects of project delivery and software More ❯

Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V/CCA-P certification. Experience with Windows 10/11 upgrades and software packaging. MS MECM and UE-V More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

with internal teams to enhance automation and system reliability Essential Skills & Experience Strong knowledge of Linux system administration (RHEL/CentOS 6/7/8) Experience working to ITIL best practices Excellent organisation, time management, and troubleshooting skills A proactive mindset focused on process improvement and root cause analysis Strong communication skills and willingness to share knowledge within a More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

Experience working directly with customers or internal stakeholders in a consultancy-focused capacity. Ability to diagnose and resolve complex issues with a methodical and customer-focused approach. Familiarity with ITIL, ticketing systems and structured support processes. Comfortable working in a hybrid role, spending three days per week in the Cheltenham office. The ideal candidate will bring strong communication skills, technical More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

with stakeholders/customers. Desirable requirements SQL/Azure SQL knowledge. Knowledge of Power Platform, including Power BI, and Azure infrastructure and technologies. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also More ❯

and maintain strong relationships with Operational Leads, Service Managers, Project/Programme Managers, Customers, and Suppliers. SC Cleared Change Manager - Required Experience Knowledge of Change Management methodologies and principles (ITIL or equivalent). ITIL v4 Foundation certification preferred. Highly organised, delivery-focused, with strong planning and time-management skills. Able to interpret, analyse, and present data effectively to all levels More ❯

and maintain strong relationships with Operational Leads, Service Managers, Project/Programme Managers, Customers, and Suppliers. SC Cleared Change Manager - Required Experience Knowledge of Change Management methodologies and principles (ITIL or equivalent). ITIL v4 Foundation certification preferred. Highly organised, delivery-focused, with strong planning and time-management skills. Able to interpret, analyse, and present data effectively to all levels More ❯