18 of 18 ITIL Jobs in Gloucestershire

Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks Cloud Antivirus This is a hybrid role with two days a week required in the office. This represents ...

ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance ...

performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

automation, performance, and resilience testing • Comfortable operating across engineering, DevOps, architecture, and leadership teams • Strong understanding of Agile delivery and enterprise governance • ISTQB Advanced, ITIL, or equivalent experience highly desirable Working Model Hybrid: 2–3 days per week onsite in London Senior, collaborative technology function with a strong focus ...

pragmatic engineer who balances hands-on delivery with strategic thinking Nice to Have (But Not Essential) ServiceNow certifications (CSA and/or CAD) ITIL certification Experience across multiple ServiceNow modules — flexibility to learn others is supported Why This Role Stands Out True seniority – global SME for ServiceNow Strategic impact – influence ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

visas Person Specification Qualifications Essential Good general level of education particularly in English and Mathematics Desirable Experience of working within the NHS Awareness of ITIL Service Management Length and/or Nature of Experience Essential Evidence of experience in an admin role. Working knowledge of the M365 Suite (including Outlook ...

/Person Specification. Person Specification Qualifications Essential Educated to degree level or equivalent in an appropriate subject, or possess relevant proven experience Qualification in ITIL or relevant working experience Prince2 or equivalent experience Desirable Testing qualification e.g. ISTQB Experience Essential Understanding of clinical and operational processes within ...

CCSP). Practitioner-level qualification in Risk Management (MoR) or equivalent experience. Evidence of continuing professional development relevant to cyber leadership. Desirable ITIL v4 Foundation or higher Project/Programme qualification (PRINCE2, APM). FEDIP Practitioner or equivalent professional registration Change, Deployment and Release Management training or experience Experience Essential ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

time effectively while balancing multiple priorities Competencies – Technical Fit Previous ISP, Managed Service or Telecoms experience Relevant industry qualifications Experience working in an ITIL environment Proven record of accomplishment in providing customer support Ability to translate technical language into user friendly information Benefits At Claranet, we go the extra mile ...

regulatory obligations and commercial management of network services. Desirable Degree in a relevant technical or business discipline. Technical certifications (e.g., CCNP, NSE). ITIL, PRINCE2, or equivalent delivery qualifications. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels ...

teams to C-level execs 👉🏼 Confident leading cross-functional teams and third-party vendors 🔧 Certifications in PRINCE2, PMP, MSP or Agile/Scrum within ITIL frameworks preferred 📚 A strategic thinker with a hands-on mindset, able to drive outcomes under pressure If you're a delivery leader excited by customer ...

when. Support post-release checks by confirming expected behaviour is observed. Review release notes, raising clarifications or risks with the Release Manager. Operational Processes & ITIL 4 Alignment Work within service management processes including Incident, Request, Change, Problem, Knowledge and Service Level Management. Contribute to process improvements and help embed better … operational discipline. Skills & Experience Experience working in a service support or operational role. Understanding of ITIL 4 foundations and live service processes. Strong organisational skills with excellent attention to detail. Competent with Excel, dashboards or ticketing systems (e.g., ServiceNow, Jira). Clear written and verbal communication, able to prepare simple ...

Are you passionate about delivering high-quality IT services and building strong client relationships? Join our Aerospace, Defence and Security (ADS) team and play a key role in supporting service delivery for critical projects. This ...

Azure 365 contacts Day to day management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge … ITIL framework Strong communication and people-focused support skills Ability to collaborate effectively across teams Proactive approach to problem-solving and self-development Due to close links to the UK Home Office our client will require all successful candidates to go through SC Clearance. Candidates must be UK citizens, have ...

contact lists are current and available. Review performance of OOH teams and report to Service Management lead by way of service reviews. Operational Processes & ITIL 4 Alignment Execute service management processes aligned to ITIL 4: Incident, Problem, Change Request Fulfilment Service Level Management Availability & Capacity Knowledge Management Support continuous improvement … actions and contribute to enhancing ways of working. Skills Required: Strong ITIL-aligned service management expertise, including hands-on experience in Incident, Problem, Change, Request Fulfilment and Service Level Management. Proven operational oversight of live digital services, ensuring service stability, performance monitoring and accurate service data/CMDB maintenance. Effective ...