21 of 21 ITIL Jobs in Gloucestershire

Zoom, and ITSM platforms (e.g., ServiceNow) Hands-on hardware experience with laptops, mobile devices, printers, and monitors Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience working in a legal, professional services, or global firm Excellent customer service and communication skills Interested? Apply Now ! Please ...

fibre cabling, AV tech, Windows Server (2019–2025), Intune, cloud platforms (IaaS/PaaS/SaaS), PowerApps/Power Platform, VMWare ESXi, or ITIL Foundation. Relevant certifications (Cisco, Microsoft, CompTIA, AWS) or willingness to work towards them. ...

adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Growth Opportunities: This role offers the ability to contribute ideas ...

educational environment. Familiarity with MIS systems. Intune and Endpoint Management. Exposure to Microsoft Cloud technologies (IaaS, PaaS, SaaS). PowerApps/Power Platform knowledge. ITIL Foundation certification. BENEFITS 5% employer pension 25 days holiday + bank holidays Free lunch when working on school sites Shopping discount card Cycle to Work ...

ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance ...

Management Console, Windows 10/11, Intune, Microsoft Office 2016/365, Outlook, and SharePoint. Knowledge of Incident, Problem, Change, and Configuration Management processes (ITIL Foundation V4 desirable). Adaptable, quick thinker, and capable of working effectively in a diverse and changing environment. ...

working in a team, sharing knowledge, and continuously improving how things are done. Key qualities include: Strong organisational and time-management skills Familiarity with ITIL best practices A mindset focused on root-cause analysis and process improvement A proactive approach to identifying risks and issues A willingness to learn, grow ...

/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network ...

Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID. Solid understanding of DNS, DHCP, IP subnetting, routing, and email security. Experience working within ITIL-aligned service desk environments. Desirable: experience supporting IT services in school settings. Personal Attributes Excellent communicator with the ability to build strong stakeholder relationships. Self-motivated ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty ...

Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

Essential Skills & Experience Demonstrable experience delivering managed services within the public sector Strong stakeholder engagement and relationship management skills Solid understanding of ITSM frameworks (ITIL/ISO 20000) Experience working within a SIAM environment Active DV Clearance (essential) Reach out tofor a discreet conversation ...

troubleshooting skills Strong knowledge of Windows and macOS Prior experience with working independently on-site with minimal supervision Additional Skills and Experience CompTIA Network+, ITIL 4, ISO27001 or similar certification Benefits 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory ...

General Development Experience Desirable Experience: ServiceNow Admin Certification Experience in the development of REST/SOAP web services in ServiceNow Scripting experience in NodeJS ITIL or experience in IT operations Knowledge of Configuration Management Databases Experience working in an Agile development environment ...

time effectively while balancing multiple priorities Competencies – Technical Fit Previous ISP, Managed Service or Telecoms experience Relevant industry qualifications Experience working in an ITIL environment Proven record of accomplishment in providing customer support Ability to translate technical language into user friendly information Benefits At Claranet, we go the extra mile ...

similar environment Ability to react quickly and effectively during live incidents Strong communication and stakeholder engagement skills Familiarity with monitoring tools and ITIL practices (advantageous) Why Join Us? Structured shift pattern with predictable rest days Training and career progression into technical operations Apply today and help us keep critical services ...

hardware and software issues, escalating where required Install, remove, test, and support IT hardware and applications Maintain accurate records and documentation in line with ITIL processes Support change activity, investigations, and problem resolution work You’ll work closely with service desk colleagues, technical teams, and end users to deliver ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

Active Directory, DNS, DHCP, VNET, etc. Server management using remote tools. Certification like AZ-400 would be an added advantage. Solid understanding of ITIL/ITSM best practices. Excellent problem-solving and decision-making skills. Ability to work independently and as part of a team. ITIL processes Change, Incident … Connect and Azure AD directory services for managing cloud identity. Supporting proof of concept for new services and technologies. Delivering all services following ITIL methodology for service creation. ...