14 of 14 ITIL Jobs in Gloucestershire

Degree level in a relevant computing or business management discipline or substantial experience in a relevant role Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Relevant Microsoft 365 Administrator Qualification or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line colleagues. Ability to diagnose root causes, propose solutions and communicate clearly with stakeholders. Familiarity with ITIL-aligned support processes and ticketing systems. Comfortable working in a hybrid pattern, spending three days per week in the Cheltenham office. The ideal candidate will bring strong technical depth, a More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

business management discipline or substantial experience in a relevant role European Computer Driving Licence (ECDL) or equivalent Good general level of education particularly in English and Mathematics Experience of ITIL Service Management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

project tools such as Microsoft Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects of project delivery and software More ❯

project tools such as Microsoft Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects of project delivery and software More ❯

Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V/CCA-P certification. Experience with Windows 10/11 upgrades and software packaging. MS MECM and UE-V More ❯

system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

with internal teams to enhance automation and system reliability Essential Skills & Experience Strong knowledge of Linux system administration (RHEL/CentOS 6/7/8) Experience working to ITIL best practices Excellent organisation, time management, and troubleshooting skills A proactive mindset focused on process improvement and root cause analysis Strong communication skills and willingness to share knowledge within a More ❯

Experience working directly with customers or internal stakeholders in a consultancy-focused capacity. Ability to diagnose and resolve complex issues with a methodical and customer-focused approach. Familiarity with ITIL, ticketing systems and structured support processes. Comfortable working in a hybrid role, spending three days per week in the Cheltenham office. The ideal candidate will bring strong communication skills, technical More ❯

and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/Sharepoint, Understanding of Incident/Problem/Change Management and Configuration Management processes - preferably to ITIL V4 Foundation standard. We are working with a leading public sector organisation seeking an experienced IT Support Analyst to join their busy internal support team on a contract basis. This … 2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt More ❯

and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes - preferably to ITIL V4 Foundation standard. Skills and Experience: Eligibility for Security Clearance 2+ years proven experience in an EUD Engineer role or similar Strong knowledge of: Windows 10/11 Microsoft … Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯

with stakeholders/customers. Desirable requirements SQL/Azure SQL knowledge. Knowledge of Power Platform, including Power BI, and Azure infrastructure and technologies. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also More ❯

Proven experience in a customer-focused IT support role including working within a service management platform (Jira, ServiceNow). Experience managing and prioritising incidents/requests. Basic understanding of ITIL principles and best practices. Excellent written and verbal communication skills, with an ability to clearly explain technical concepts. Strong analytical abilities and a proactive approach to resolving issues. Relevant certifications … such as ITIL Foundation or CompTIA A+. Experience working in M365 environment. Educational Requirements This role isn’t being restricted by educational requirements. Your ability to demonstrate an interest in technology and customer service can be shown in any number of ways, how you demonstrate that to us is up to you. About Us What's in it for you... More ❯