11 of 11 ITIL Jobs in Gloucestershire

lifecycle management. SQL Server administration andtroubleshooting. Authentication protocolsincluding: SAML OAuth 2.0 OpenID Connect (OIDC) Kerberos NTLM PowerShell scripting andautomation. Enterprise monitoring and eventlog analysis. ITIL-aligned service managementprocesses. Incident, Problem and ChangeManagement. Desirable Zero Trust architectureexperience. High assurance or governmentenvironments. Microsoft Identity and AccessManagement solutions. Linux administration. Azure AD/ ...

Management (CIM) framework and ensuring timely Post-Incident Reviews (PIRs) and Root Cause Analysis (RCA). - Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. - Accountable for infrastructure-level technical assurance and ensuring rigorous ...

Management (CIM) framework and ensuring timely Post‐Incident Reviews (PIRs) and Root Cause Analysis (RCA). Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. Accountable for infrastructure‐level technical assurance and ensuring rigorous ...

committed to Working with third parties on scoping, quotes and delivery Tracking project costs and reporting progress to the IT Director Working within ITIL change processes Handing projects over to support with full documentation and training What you'll need: 3rd line level experience across Microsoft 365 and Azure ...

Specification Qualifications, Accreditations, Education Essential Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification ITIL Qualified Evidence of substantial formal/informal CPD in the area of technology enhanced learning. Desirable Clinical qualification Diploma/Foundation degree in an Audio ...

skills and the ability to stay calm and professional under pressure. We'd also welcome relevant industry training such as CompTIA Security+, CompTIA Network+, ITIL Foundation or Google Certifications. An understanding of how schools operate and the daily IT challenges they face, or a background in education technology, would ...

utilise documentation* Assist building compliance with processes and policies**What you will bring to the team:*** Excellent organisation and time management skills* Working to ITIL best practices* Desire to improve processes, looking for the root cause of a problem* Willingness to both share your knowledge and learn from others ...

week). You will implement standards, policies and process improvements while delivering day-to-day system support across Linux environments. The role requires ITIL-aligned incident management, documentation, and a proactive approach to risk and problem management. UK residency and security eligibility are essential for this client-facing position. #J ...

Senior Cyber Security Consultant (Defence) Department: Consultancy Employment Type: Full Time Location: United Kingdom/Hybrid Reporting To: Matt Gibson Description At Actica, our Cyber Security Consultants play a critical role in supporting Defence, national ...

third-party suppliers, including scoping, quotes and delivery against agreed outcomes Managing project budgets, tracking cost savings and reporting progress to leadership Working within ITIL change and service transition processes Handing projects over to support teams with full documentation and training Improving how projects are run and sharing knowledge across … confidence to hold people to account, including those you don't directly manage Experience managing budgets and reporting to senior stakeholders Experience working within ITIL-aligned change management A solid grasp of project methodology (PRINCE2, Agile, Waterfall or hybrid); a formal qualification is welcome but not essential Useful ...

health of the enterprise network security estate, focusing on firewalls and SASE services. Key Responsibilities Operations & Service Management: Support security infrastructure and firewalls following ITIL practices (incident, request, problem, change management). Incident & Issue Ownership: Methodically triage, diagnose, remediate, and close incidents; escalate with evidence when needed. Change Delivery: Translate … equivalent load balancers). Desirable: AWS/Azure networking, vulnerability management (Tenable), email security (Mimecast), basic scripting/automation (Python, PowerShell, APIs), and ITIL or vendor certifications (PCNSE, NSE, CCNA/CCNP). Working Conditions Shift Rota: Coverage between 08:00 and 18:00, with occasional out-of-hours maintenance ...