Information Technology Infrastructure Library (ITIL) Jobs in Hampshire

This is an opportunity to work at one of the hottest IT Cloud Services start-ups in the country. There is an urgent requirement for an experienced Third Line Support Analyst to assist in the resolution of 3rd line issues, support the companies cloud infrastructure and ensure high availability for...

Interaction with the Service Management and Incident Management functions to ensure projects deliverables are correctly transitioned into production operation... Educated to Degree Level or with equivalent experience... An understanding of project management and professional project role... Professional Qualification in Prince2 project management, ITIL or equivalent Training in Service or Project...

Skyscape's cloud solutions help to enable the UK Public Sector to transform the provision of IT services into a lean, elastic, assured, green utility by providing a genuine on-demand cloud computing service... They will have relevant experience within a virtualised IT environment (preferably VMware), or have appropriate educational...

The primary objective of the Release and Deployment process is to ensure that the integrity of the live environment is protected and that the correct components are released and the amended/additional services are successfully handed over to the Service Management and Service Operations Team... They must be able to...

Knowledge of: - Microsoft Office & Windows environments. - Microsoft Servers including Exchange. - Microsoft Active Directory administration. - Cisco Wired & Wireless Networks. - Cisco VOIP Systems administration. - Cisco Hardware. - Blackberry Enterprise Server. - BlackBerry handsets... - ITIL... * Good organisational skills; able to lead formal change control process, assessing the impact of change on architecture, risk, schedule and...

Skyscape's cloud solutions help to enable the UK Public Sector to transform the provision of IT services into a lean, elastic, assured, green utility by providing a genuine on-demand cloud computing service... Ensure all changes are documented through the change management process... Excellent VMware vSphere experience in a...

Required Skills: Experience and proficiency in T-SQL, Windows Server, networking... Familiarity with ITIL and its application in an operational context, ideally qualified at Intermediate level. Familiar with the requirements of PCI-DSS and other security related regulations. Previous knowledge and experience of the software deployment process would be useful.....

You will also support the Configuration Management Database while undertaking configuration management tasks using Subversion and other complementary tools. It's likely you have experience of undertaking software development, applying the ITIL framework, or using Agile methodologies. You'll definitely have a sound understanding of standard configuration management activities and...

As a Service Desk Analyst/ Helpdesk / First Line Support Analyst you will have: *Good working knowledge of IT, including Windows, Linux and Microsoft Office applications... *Knowledge of retail systems (EPOS, RF, VOIP, SAP) desirable... *Experience of configuration of Wireless technologies advantageous... *Remote control toolset and software distribution experience beneficial... *Qualified...

The levels of technical competency within this role include: -Windows XP, Vista and 7 configuration and support experience (MCDST/MCTS or above preferred) -Windows Server 2000, 2003 and 2008 configuration and support experience (MCITP/MCSE preferred) -VM Ware V-Sphere Administration. -Citrix Xenapp Server installation, configuration and support experience (CCA...

Experienced Service Introduction expert with Line Management experience to own the introduction and changes to services for this leading global company - Hampshire. Paying upto £55k + bonus + superb pension... These teams are key to the overall introduction of any new service, and changes to existing services, so this is a key...

The purpose of the role will be to work within the Service Management team and to take ownership of all major incidents management in line with ITIL principles. Therefore the successful candidate must be able to clearly demonstrate: - Extensive previous experience of undertaking Major Incident Management roles, preferably in a...

In this role you will provide project management, capture of project scope and project delivery of client solutions and implementation assignments, including: requirements capture & definition; resource and assignment planning; estimating/costing assignments and budget and resource management... Skills Required:- Two years+ experience in a client facing project management or project...

Take the lead and responsibility in managing the operational / BAU change control process... Maintenance and upkeep of all client facing applications and systems deployed in the live and disaster recovery datacentres, including monitoring and reporting, optimisation, patching and troubleshooting. Establish and maintain documentation for all applications in line with the...

An immediate opportunity for an experienced Project Management Office (PMO) Analyst to join our high profile client in the Southampton area... Applicants must have commercial PMO experience gained within a permanent project management office (ie not one just set up for a temporary workstream) and will have focused on working...