Jobs 1 to 8 of 8

Service Desk Analyst

Southampton, Hampshire -
Amicus ITS
Escalating and liaising with other business units / 3rd parties as required in order to resolve issues within the defined SLA... Monitor and escalate Incidents according to the customer’s SLA... Complete additional tasks as defined by the Service Desk Management... Mentoring SDA L1s / juniors. Work within other departments as and...
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 2 days ago

Technical Infrastructure Designer

Southampton, Hampshire -
Connectus
You will have ownership for overall Infrastructure design aspects of projects assigned, working closely with other SMEs, Architects, Infrastructure Build, Project Management and IT Services to endure standard solutions which comply to strategy and policy. Key Activities & Deliverables: *Supporting the delivery of Projects *Production of Infrastructure Designs *Acting as an...
Posted: 2 days ago

Service Delivery Analyst

Southampton, Hampshire -
Connectus
For this role the Service Delivery Analyst will be responsible for supporting a large project around a number of configuration and change initiatives... You will have previous experience within Service Delivery and ideally hold an ITIL Certification. You will be experienced at implementing end to end Service improvements and have...
Rate: £315 per day
Posted: 6 days ago

Service Desk Technician

Southampton -
Capita - ITIN
To receive all customer calls via the Telephone Call Management System, or queries via the online portal or e-mail; recording problems on Service Manager/other Problem Management System and maintaining accurate records in respect of problem histories and updated information on the system as required... Produce and maintain the...
Rate: £20000 - £25000 per annum + Benefits
Posted: 4 days ago

Service Delivery Change Analyst

Southampton, Hampshire -
Salt
Receive, log, filter, categorise and allocate an initial priority to, in collaboration with the initiator, all Requests for Change (RFC) returning incomplete or incorrect RFC to initiator.) Validate initial prioritisation and categorisation of RFCs... Be able to support other Service Delivery Analysts in their roles. Deputise for Service delivery Leads...
Posted: 5 days ago

HEAD OF IT OPERATIONS - Business Support Services IT

Southampton -
Pertemps ERP
This is an opportunity to lead the operational development of our Client's IT environment, ensuring that appropriate focus is provided in balance to both business change programmes and operational service delivery... -Proven track record of developing and improving operational service delivery, enhancing capabilities and improving visibility of the health...
Salary: £60,000 to £65,000 + Bens and Bonus
Posted: 19 days ago

Head of Applications - SQL, Database, DBA, Data Management

Southampton -
Interquest - IQ Telecom
You will lead and develop the Applications Team of around 10 (including DBA, Applications Lead, Analyts and Programmers), providing technical leadership for problem solving, manage and support applications implementations, upgrades and improvements, manage the transition of applications and systems in to BAU and manage conformance to the change management process...
Salary: £62000 - £72000 per annum + bonus + car allowance
Posted: 5 days ago

Head of IT Operations

Southampton -
CPS Group
This is an opportunity to lead the operational development of our Client's IT environment, ensuring that appropriate focus is provided in balance to both business change programmes and operational service delivery... -Proven track record of developing and improving operational service delivery, enhancing capabilities and improving visibility of the health...
Salary: £60k - 70k per year + excellent benefits
Posted: 16 days ago