Information Technology Infrastructure Library (ITIL) Jobs in London
Jobs 1 to 15 of 296
Service Desk Manager / IT Support Manager (ITIL, Windows, Service Delivery) - London - £37,000... You will ensure that excellent levels of technical support and customer service are provided across the organisation and measure relevant SLA's and KPI's... *Manage SLA's and KPI's and provide relevant reporting. *Network troubleshooting...
Salary: £33000 - £37000 per annumPosted: 5 days ago
David Bruce Recruitment
A Service Desk Analyst is required to join the team at the national organisation based in Central/City London. The Service Desk Analyst will provide 1st/2nd Line support to users based UK wide, identify and resolve issues, receive and handle requests for support whilst working to ITIL standards. Candidates...
Salary: From £24,000 to £25,000 per annum £24-25K + packagePosted: 5 days ago
North West London -
Experience of supporting Senior Executives and an ability to multi-task, prioritise work and meet deadlines Highly customer-focused, with an understanding of modern service delivery techniques (ITIL knowledge would be an advantage) Strong knowledge of Microsoft Products (Windows XP-7 and Office 2010) Knowledge of Group Policy, Active Directory,...
Posted: 7 days ago
Barking, Essex -
Agilisys Professional Services Ltd
Agilisys are one of the UK's largest Privately Owned - IT Service and BPO providers. We are currently looking for two Service Desk Analysts to join our tea, working on a busy service desk that supports circa 1500 users. The role is for effective delivery of all IT support issues...
Rate: £200 per dayPosted: 5 days ago
The 1st Line Service Desk Analyst shall be fully conversant of the day to day duties that are required of a busy ITIL focused service desk... Skills: Windows and Mac workstations, Winows Server, ITIL, Exchange 2010, Active Directory, Desktop Support, Telephony and Network Support. The 1st Line Service Desk Analyst...
Salary: £23000 - £27000 per annumPosted: 6 days ago
South West London -
Working as part of a team you will be resolving tickets escalated from 1st Line Service Desk and providing a first time fix, working to SLA's ecalating to 3rd Line when necessary... Excellent experience of providing Windows 7 Support. Active Directory - administering accounts. Excellent experience supporting Microsoft Office Suite...
Salary: From £25,000 to £30,000 per annum Plus great benefitsPosted: 15 hours ago
North London -
Marcus Donald People
nd. Line Support - 6 month contract - ASAP - £13-14ph - North London. I am currently recruiting for a Technical Analyst for one of the UK's leading charities based in north London. This is a 2nd line support role and you will be the first point of contact for technical issues...
Rate: £13 to £14 per hourPosted: 8 hours ago
City of London -
Hays IT - Uk Posting account
Service desk / helpdesk Support analyst - ITIL foundation certificate £30k-£35k My Client is looking for a Service Desk / Helpdesk Analyst with a ITIL foundation certificate in East London. The successful candidate will be able work well in a team and excel in a pressure environment. Must have excellent customer service...
Salary: £30000.00 - £35000.00 per annumPosted: 27 days ago
City, London -
Harvey Nash plc
To apply you must have an excellent track record of being responsible for the management of the teams providing design, engineering, delivery and operational support of the clients infrastructure to include Storage, Database, Data-centre, Cloud based services and Server Architecture (Windows and Unix). In addition you will oversee service...
Salary: £100000 - £120000 per annumPosted: 5 days ago
Assists the CSD to achieve the Operational Level Agreement with Service Delivery in order to consistently hit the Service Level Agreement to the customer... Working in partnership with the Service Delivery organisation presenting a seamless brand experience to the Customer... Skills & Experience of the Customer Services Manager: Three years of...
Salary: £50,000 - £60,000 per yearPosted: 8 days ago
City, London -
Graduate Service Desk Analyst / IT Administrator (Citrix, MS Office support) - City of London - £26,000... To be considered for this role you must be degree educated or equivalent in a relevant discipline (e.g. Computer Science, Business Systems Administration)... Core responsibilities will include: *Working in a structured service desk environment...
Salary: £22000 - £26000 per annum + substantial benefitsPosted: 18 hours ago
City of London -
Service Desk Analyst - Brokerage - Active Directory - Windows - Microsoft Exchange - Microsoft Office - Service Desk - ITIL - Virtualisation Service Desk Analyst is required to join a leading Investment Management firm based in the City of London... Microsoft Exchange Mail. Windows Server knowledge. Microsoft Office Suite 2013. Microsoft Data Protection Manager. Microsoft System Centre.
Salary: £30000 - £35000 per annum + Attractive benefitsPosted: 8 days ago
Eligo Recruitment Ltd
Lead, motivate and develop a high performing team ensuring clear objectives (inc appraisals and performance management) * Responsibility for the setting and managing of KPI's within the team... * Good understanding and experience of an ITIL based delivery model... *Degree educated highly preferred... * Comfortable working with hosting technologies including Windows and...
Salary: £78000 - £82000 per annum + Full BenefitsPosted: 5 days ago
Fantastic opportunity to be part of a UK Global Success Story Capita is the UK's leading business process outsourcing organisation and together with the Cabinet Office have created AXELOS, a new joint venture company to run the globally renowned Best Management Practice portfolio, which includes ITIL® - the world's...
Posted: 13 hours ago
City, London -
Araya Partners Ltd
Leading Global Financial Services organisation is expanding its Incident Management team & looking to hire an Incident/Problem Management Analyst... The successful candidate MUST have current experience in Incident/Problem Management (high volume calls) in a financial services/IT consultancy organisation... Also preferably be degree educated & follow ITIL service support. Candidates...
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on exPosted: 2 days ago